I just want to thank Jo and Tim at the Chiswick branch who took so much time to go through various options of Amplifiers and also gave me various options regarding future set ups with my turntable a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic ser... Toon meer
Bedrijf heeft geantwoord
Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS... Toon meer
Bedrijf heeft geantwoord
Great advice and service from Tim. After emailing back and forth and visiting the store to compare Tim's recommendations, I decided to go with the Argon mk2 vinyl player in electric amber for my boyfr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
482 Chiswick High Road, W4 5TT, London, Verenigd Koninkrijk
- 0333 900 0055
4,9
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bought the new Cambridge Audio Melomania P100
My day was made not because I was new to Richer Sounds, but because of the service and knowledge of Simon the Deputy store manager at the Chiswick Branch. The world surely needs more people like him who know what the store is offering and the details of the product to the 'T'. Thank you Simon.
16 december 2025
Antwoord van Richer Sounds - Chiswick
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Knowledgeable in-person advice.
Richer Sounds is one of the few on-the-high-street retailers where you can go in and ask for advice. The staff are friendly and knowledgeable. They also stock Mitchell & Brown televisions.
Recycling of your old equipment is also offered - but you have to deliver it.
14 december 2025
Antwoord van Richer Sounds - Chiswick
Thanks for your kind review, we look forward to your next visit.
Simply the best! …
I recently left a negative review for richer sounds in Chiswick, however after visiting the store today, I was amazed at the level of service and quality I received, Jim , the manager, went to the trouble of testing a Sonos product to ensure that I was 100% satisfied and understood the way it worked! I maybe in haste with the initial review, but hey, everyone has an off day, thanks again too all at the Chiswick branch .
21 december 2025
Review zonder uitnodiging
Antwoord van Richer Sounds - Chiswick
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great Local Service
In my search for a replacement TV, Jim and the friendly team at Richer Sounds Chiswick provide clear helpful advice and explanation. The delivery was quick and the price excellent, with a later refund following a price drop. Highly recommended.
23 november 2025
Antwoord van Richer Sounds - Chiswick
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great clearance deal
Great clearance deal. Store staff very pleasant and interested in giving me the best service. Unfortunately there was a problem once my purchase moved to delivery, so there was an unexpected delay getting it to me. Still I was kept informed throughout which was a good aspect.
16 december 2025
Super helpful on the phone and kept the…
Super helpful on the phone and kept the headphones back for me.
6 december 2025
Antwoord van Richer Sounds - Chiswick
Thank you for your 5 star review!
Helpful staff giving good advice
Helpful staff giving good advice
Good product knowledge
This my 5th tv bought from Richersound over the last 10 years
Their no quibble guarantee is superb.
I will always buy from them
5 december 2025
Antwoord van Richer Sounds - Chiswick
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great customer service
Great customer service. Good information provided in a friendly and courteous manner.
4 december 2025
Antwoord van Richer Sounds - Chiswick
Thanks for your kind review, we look forward to your next visit.
Good service
3 december 2025
Antwoord van Richer Sounds - Chiswick
Thanks for your 5 star review, we look forward to seeing you again next time
Very nice staff really appreciate
They explain everything about tv . I was very impressed
1 december 2025
I had a great experience
I had a great experience. Tim was very helpful, gave me objective advice and set up a demo that gave me a good idea of the options I had. I ended up purchasing a set of speakers and I am very happy with them.
30 november 2025
Antwoord van Richer Sounds - Chiswick
Thanks for your kind review, we look forward to your next visit.
Fantastic team at Chiswick store!
What fabulous staff at Chiswick: friendly, listened to our requirements, made recommendations, no attempt to upsell or push more products. just enthusiastic, efficient and brilliant service. Great prices. These are people who love their work and transmit that positive energy to their customers. I wouldn’t go anywhere else now.
29 november 2025
Antwoord van Richer Sounds - Chiswick
Thanks for your feedback, great to read you were happy with our service.
Antwoord van Richer Sounds - Chiswick
Thank you for your 5 star review, it’s lovely to read your comments.
Antwoord van Richer Sounds - Chiswick
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Team work.
Paddy and his team were very patient and helped us choose the right equipment for us.
Many thanks.
28 november 2025
Antwoord van Richer Sounds - Chiswick
Thank you for your wonderful feedback
Antwoord van Richer Sounds - Chiswick
Thank you for your 5 star review, it’s lovely to read your comments.
A great place to shop…
It is always a pleasure to buy from Richer Sounds. Over the years we have bought tvs and hi fi equipment . All have been excellent . The staff are friendly and knowledgeable. The only occasion I have had to use the Richer Sounds guarantee it worked very smoothly.
26 november 2025
Antwoord van Richer Sounds - Chiswick
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very helpful staff and advice
Very helpful staff and advice. Just a bit of a wait to get through on the phone as v busy
27 november 2025
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