Richer Sounds - Croydon Reviews 

Good prices top quality equipment but more than anything - great advice.

Purchased from Croydon Branch several times before staff always excellent
Just bought a sound bar
Kieran very patient and extremely helpful

Excellent costumer service and very happy with my purchases excellent communication skills

Amazing customer service, that you do not usually find nowadays. The team at Croydon Richer Sounds have gone out of their way to assist me with an issue with my new Panasonic TV and Sky Q.
Trying to watch Ultra HD on the new Panasonic resulted in the picture blanking out.
The team arranged for someone to come to my house and fully test the TV, establishing the problem was a compatibility issue between the Sky Q box and the TV. Also assisted me in by contacting Panasonic Customer service on my behalf, when they dismissive.
Unable to resolve the problem, the team agreed to change the TV for a different brand as neither Sky or Panasonic were interested in resolving the issue, blaming each other.
Thank you to Dominic, Kerian, Paul and Richard, for all your patience, assistance and excellent customer service.
Can’t recommend Richer Sounds Croydon enough.

I was quite pleased with my purchase from Richer sounds for the first time. I can’t think of another company that carries high-quality sound and technology like this.

The Team of staff are super super helpful and thanks again to the sales manager who helped me out choosing The right brand. so I thank him for that. And you will see me soon again.

Found what I wanted on your web site and bought in store, usual helpful service.

RicherSounds. Offers honest and good advice. I have used them for my Hi-Fi and Home Cinema needs for almost 40 years. They don't push any equipment but listen to your requirements and suggest solutions. My mobility is restricted now so I can't really visit their shops easily so I depend on trust. Don't go to the normal box pushers, use people that have good training and experience. You won't regret it.

Knowledgeable staff but additional offered wall fitting service was a huge let down which ruined the experience ie Waited over a week and then told another two weeks with no response to a simple enquiry. Disappointing that Richer Sounds uses someone with not their high standards of customer service

Shopping with Richer Sounds is a real pleasure. Only advice asked for is given, there’s never pressure to purchase and all the staff are so accommodating with getting you the best deal.
Thank you Croydon, I got a great deal on my big TV.

As always, good advice and service provided by Richer Sounds. Happy with the television and guarantee provided.

Great guys. Whole of stuff know what they do. Highest customer service!!!! 1000 percent recommend 😁😁😁

everyone has been very helpful, friendly and patience. definitely recommend!

Great company, have used them since the 70's

Paul was very helpful when buying a DVD player/recorder and sent an email with a link to the manual. Didn't need it in the end as it actually came with a paper manual but good of him to do that. Kept informed by Richer sounds when it would be arriving and got it the following day. We will be shopping with Richer Sounds again.

I made a genuine mistake and bought the wrong TV stand for the wall and was very happy that the item was taken back, without any fuss

Dealt with Paul in Croydon store
Amazing knowledge and sound advice
Came through with a brilliant deal and will be back next year to purchase additional TV

Dominic extremely helpful and knowledgeable. A credit to Richer Sounds.

We visited the branch in South Croydon and met Kieran. We were looking for a record player for our daughter’s 16th birthday. Kieran could not have been more helpful & accommodating. He went above and beyond to meet our needs.
My daughter is soo happy with the purchase. Thanks a million again to Kieran he is a credit to the company!

I called to ask if it was available for collection today. They confirmed that it was, so I collected it the same day.