Richer Sounds - Distribution Reviews 

Really helpful and easy to order. Address not easy to find and driver was persistent ,cheerful and efficient. Thank you very much

Very good communication. Delivery driver friendly and helpful.

Ordering off the website was straight forward. Good comms throughout and delivery was earlier than advised. The delivery team, Warwick and Paul, were polite and rang to keep me updated. Great service as before and would definitely use again 5/5.

Expediency, helpful, polite and well spoken. Many thanks Gareth and Mark….,

I had a TV delivered by Warwick and Paul. Excellent service and really appreciated the communication. Service like this is why I like to buy from Richer Sounds.

The delivery was made on schedule and communication was very efficient. Gareth and Mark were very courteous and respectful of our property. Excellent service.

Purchased my LG OLED television and soundbar from Sebastian at Leicester store. What a wonderful person, he gave me great advised and made my shopping experience feel effortless. Definetly will be recommending this store to my friends and family.

Zak and Ian were really great - good communication, just great service! Thank you!

Zak and his co-worker were excellent. They called beforehand, to say when they were coming to make the delivery. They arrived when they said they would, they were polite and friendly. They also gave me some sound advice about the TV and soundbar, and on how to set it up.
So yet again, Richer Sounds have provided me with excellent service.
I have used RS several times over the years. They are my go to company.

From ordering to delivery - a seamless professional service. A great service from Zac and Ian who delivered our TV. They changed their delivery schedule on the day to ensure it was delivered at a time when I was in to receive it.

Awesome guy who kept me very well informed and helped me with getting item to location as I’m recovering from injury - very kind, prompt and efficient. Highly recommended.

Cannot fault the service from ordering my TV on Saturday afternoon over the phone to it being delivered today just 72hours later free of charge and the delivery man was extremely helpful. All in all would not go anywhere else to make a purchase.

Great product at the best price! Good delivery too.

Zak and Ian were early - they delivered a 65” TV straight into the lounge. Very polite and friendly - told me that if I have any problems to give them a call - customer friendly.

Zak and Ian rang before as they were going to be early to see if it was ok to deliver early rather than tell me they were coming early.
Very courteous and polite and put the package where I wanted it.
Top lads

The staff, product and pricing are all brilliant, but the delivery service left a bit to be desired.

Furdeco delivered the TV but it had received significant damage in transit and had to be returned. From looking at their reviews, there are repeated incidents on TVs being damaged in their care. For a 5 star service, I would urge Richer Sounds to find an alternative delivery service for fragile items.

I was advised of the expected delivery time by text. This was then followed up by a p/call from Trav who said he would arrive in 20 mins.
Trav was very polite, friendly and courteous, taking his shoes/boots off in the hall, before placing the item (tv) on the carpeted lounge.
The package was clean and undamaged.
Excellent Customer Service from Richer Sounds delivery.

Excellent customer service from the Richer Sounds delivery team, Trav and Rob.
Phone call to confirm time, volunteering to take shoes off at the door, very polite and friendly; all adding up to a good delivery experience and a very satisfied customer.

Gareth and Mark arrived when they said they would. They were very polite and courteous.

Great experience from start to finish. Delivery guys Trav and Rob were very professional, even suggesting some tips on unpacking and setting up the television.