Richer Sounds - Exeter Reviews 

3.058
TrustScore 5 uit 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Helpful advice as ever, friendly service where nothing is too much trouble, a rarety nowadays. Mark and his team are all excellent with their knowledge & service, along with great value, we wouldn'... Toon meer

Beoordeeld met 5 van de 5 sterren

First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wonderful customer service. It began with a telephone call to ask about parking as bringing 98 year old with us and didn’t want her to walk too far. Very pleased to hear about on site parking. The ser... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We knew we wanted a particular Tv; it was available at John Lewis with 5year guarantee & at Richer Sounds with a 6year guarantee so we chose the latter. We paid £10 extra for next day delivery. De... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 89-91 Sidwell Street, EX4 6PH, Exeter, Verenigd Koninkrijk

  • 0333 900 0061

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(3.058)

25.159 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Had bought a Technics record player…

Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days later I was informed they were sending a new one, they have, wow!

7 mei 2026
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Antwoord van Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

I had researched surrounds because I…

I had researched surrounds because I had to replace my Panasonic which was fantastic, went to richer sounds and they were great , they have the one I wanted on display but it was ordered and delivered to me and if I didn’t like it I could send it back, that wasn’t necessary it sounds great and richer sounds are always helpful when I go there .

3 mei 2026
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Antwoord van Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Richer Sounds offers the best possible service

Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poor customer service when you can get the best of all three at Richer Sounds? I can't speak highly enough of them and I've been a Richer Sounds customer for more than 45 years. Thank you Richer Sounds and a special mention for Lloyd whose help was much appreciated.

30 mei 2026
Review zonder uitnodiging
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Antwoord van Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Richer Sounds Exeter - superb!

The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set up I purchased sounds absolutely incredible, as he promised. Thank you so much for your careful guidance - it’s nice to be sold the perfect product for my needs!

21 mei 2026
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Antwoord van Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

The representative I spoke to was…

The representative I spoke to was extremely helpful. Nearly matched the lowest price I found bar £10 so with that and a very long Guarentee from Richer sounds it was a no brainer. Very happy

22 mei 2026
Logo Richer Sounds - Exeter

Antwoord van Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

They are always very helpful and…

They are always very helpful and knowledgeable. They have good quality equipment and everything available, inlcuding cables.

2 april 2026
Logo Richer Sounds - Exeter

Antwoord van Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Knowledge

Knowledge, treated well by a person that made me feel as if i mattered, free parking at the Exeter branch Wow, and a quick free delivery

22 mei 2026
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Antwoord van Richer Sounds - Exeter

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

So was looking to upgrade my usher s520…

So was looking to upgrade my usher s520 to ae1s 40th anniversary
And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund if not what I was after.
Just saying they are an absolute keeper
I thought my ushers with my Rega Aethos and Rega Saturn and node icon sounded sweet
But add the ae1s and, well not being very good at audiophile lingo , they sound different but in an all together better way
I just can’t stop listening to them
So thankyou Pete and all at Exeter
I’ll be back!!!
Andy
Bridport
Dorset

21 mei 2026
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Antwoord van Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Easy to navigate website

Easy to navigate website
Fast delivery
Really pleased with speakers, sound quality is amazing

21 mei 2026
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Antwoord van Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Delighted with the product and Richer…

Delighted with the product and Richer Sounds - used click and collect for my son's record player. The process was seamless and really lovely customer service from the shop in Exeter.

20 mei 2026
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Antwoord van Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Exeter branch was incredibly helpful…

Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organised the on-line payment for me. All round top line service. It arrived quickly, well packed and just as described to me.

20 mei 2026
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Antwoord van Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Loyal for 16 years and counting

I’ve been a customer of Richer Sounds for 16 years now having been a customer of Bromley, Romford, London Bridge and most recently Exeter, and there are a few reasons I keep returning, the biggest of which is the fact that I never feel as though I am seen as just someone else there to have money taken out of my pocket. The staff take the time to explain the features and benefits answering any questions I have and guide me when I’m not sure even if that means spending less money in store to make sure that I end up with what will be best suited to my needs. 100% recommendation from me

11 mei 2026
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Antwoord van Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

delivery of the samsung s90f 65 in and…

delivery of the samsung s90f 65 in and sound system was on schedule. the setup was straight forward for my son in law who is very good with tech. the picture quality is incredible and along with the sound just blew us away. thank you richer sounds.

8 mei 2026
Logo Richer Sounds - Exeter

Antwoord van Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

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