Richer Sounds - Hull Reviews 

2.177
TrustScore 5 uit 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the sto... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service and products. Kal was knowledgeable, helpful and extremely courteous. All in all my purchasing experience was top class. Any future HiFi or related purchase will be from Richer Sound... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 88-90 Prospect Street, HU1 3RT, Hull, Verenigd Koninkrijk

  • 0333 900 0059

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.177)

24.651 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent staff and service

Excellent staff and service

26 februari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Really great service in Hull

Really great service in Hull, complete professionalism and advice. I'm very happy with my new turntable purchase. Thank you again.

25 februari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff, gave me valuable information and provided a free cable.

23 februari 2026
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Antwoord van Richer Sounds - Hull

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Great advice regarding choice of TV for…

Great advice regarding choice of TV for the bedroom
The price was a happy surprise with the next working day the TV was available for collection and loaded into the car by Paul 🤗

22 februari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Price match

The price match promise was executed without quibble or delay, great customer service.

18 februari 2026
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Antwoord van Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Your member listened to my…see above

Your member listened to my requirements, suggested what would suit my needs and located one in Oxford .Sent straight to my house the next day and up and running perfectly. I have bought from you before but this time I am 90 yrs old and wife 95 yeas old, housebound and everything went smooth. Full marks

19 februari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Perfect service

Perfect service

1 februari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Great Service

Excellent service and product knowledge, would shop there again.

15 februari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Brilliant experience start to finish

Brilliant experience start to finish. Kale was so helpful and answered all my husbands questions.
The TV we bought on turned out to be too big for our space but there was no problem swapping it to a smaller one.
The staff were excellent and so helpful. They made the whole experience seamless.

13 februari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

I wanted to upgrade my 5.1 speaker package

I wanted to upgrade to upgrade to a very good 5.1 speaker system thein-store sales team helped me out over the phone on which speaker package to buy,very friendly and very helpful been going to richer sounds for years i would highly recommend richer sounds to my friends and family

11 februari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Richard Sounds have always been my go…

Richard Sounds have always been my go to shop for hi-fi products they do everything they can to make sure you get the right product at the right price I have purchased many items from your store and I’ve always been satisfied with the service and the after sales service and I would not hesitate to recommend them

10 februari 2026
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Antwoord van Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

My experience of purchasing an item was…

My experience of purchasing an item was made relaxed and straightforward with the customer assistance I received for a telephone enquiry and purchase. All was completed by very patient staff who very knowledgeable of the particular radio I ordered. Another brilliant deal and service. Manythanks RS

7 februari 2026
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Antwoord van Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 4 van de 5 sterren

NOT NEXT DAY PICK UP BUT WE GO THERE EVENTUALLY…

WE ORDERED ON LINE WAS TOLD IT WOULD BE NEXT DAY PICK UP BUT WAS THEN TOLD BY THE SHOP IT WAS NOT IN STOCK AND WOULD BE IN THE NEXT DAY. WE HAD NOT HEARD ANYTHING FROM THE SHOP SO WE WENT INTO TOWN TO ENQUIRE. WAS TOLD THEY HAD CALLED ME BUT NO MISSED CALLS ON MY MOBILE!!! IT WAS SAT IN THE BACK OF THE SHOP AWAITING OUR PICK UP

5 februari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thank you for your feedback although my apologies there were some issues following you placing a 'click and collect' order on our website. The service is always available on a next working day basis, so if the store don't have stock of the item we will deliver to them from our central warehouse, as this was the case here and you had ordered online one evening, the item was despatched the following day and arrived the day after that.

I do hope all is well with the product and that you are happy, don't hesitate to get in touch if we can be of any help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Beoordeeld met 5 van de 5 sterren

Great service and advise and…

Great service and advise and knowledgeable staff always answer all my questions and sort out a great deal. Have used the Hull branch 3 times now and will do again.

31 januari 2026
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Antwoord van Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Always incredible service from the…

Always incredible service from the team. Helpful and knowledgeable. I have a huge knowledge in this field also and its good to share thoughts with team members and buy from a excellent customer centred store

2 februari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

I had a cd player delivered which…

I had a cd player delivered which turned out defective. I contacted Richards who immediately and with no hesitation set about resolving the issue. The staff were all very friendly and helpful.

20 januari 2026
Logo Richer Sounds - Hull

Antwoord van Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

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