From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordering online was simplicity itself, the way it should be. TV was delivered the next day and the approved installers did an excellent job. The whole package was a perfect experience.
Bedrijf heeft geantwoord
It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Toon meer
Bedrijf heeft geantwoord
Visited the Leeds City Centre branch yesterday to get a mini hifi for my daughters birthday. Had the absolute pleasure of being served by Derek. Firstly, all the staff in there were really welcoming... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
74 New Briggate, LS1 6NU, Leeds, Verenigd Koninkrijk
- 0333 900 0025
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
LG 55"OLED EVO 4K ULTRA TV
10/10 COMPANEY FOR TVS/HELP/ADVICE /PRICE /TO DEAL WITH /GREAT STAFF VERY VERY HELPFUL IN EVERY WAY DELIVERY WAS SPOT ON TIME ZAK AND IAN VERY HELPFUL IN EVRY WAY POSSIBLE WAY CARNT THANK THE STAFF AT LEEDS ENOUGH MADE A OLD MAN VERY HAPPY I WILL BE BACK
2 oktober 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Leeds
Thanks for your great feedback and for supporting local business.
Staff listened to me and helped with my…
Staff listened to me and helped with my selection. It wasnt about selling me the most expensive sound bar, it was what was best for me.
Really pleased.
27 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Superb staff
Superb staff, answered all my "this might be stupid" questions and made me confident in my purchase, highly recommend the Leeds store
26 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your feedback, great to read you were happy with our service.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Great range of products.
22 september 2026
Antwoord van Richer Sounds - Leeds
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic staff at leeds…
Fantastic staff at leeds .knowledgeable, efficient and willing to listen ,discuss,then help.
Customer service is top notch.@ Harry ( and the rest of the team)
Don't change!
22 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your great feedback and for supporting local business.
Top Class Service 10/10
Richer Sounds are incredibly knowledgeable and consistently go above and beyond with customer service. I've also never had anyone try to sell me anything I didn't want.
14 april 2026
Antwoord van Richer Sounds - Leeds
Thanks for your 5 star review, we look forward to seeing you again next time
Antwoord van Richer Sounds - Leeds
Thanks for your great feedback and for supporting local business.
Excellent unbiased knowledge of the…
Excellent unbiased knowledge of the products.
Genuine price match occurs.
Anthony was very professional... Thank You.
21 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Antwoord van Richer Sounds - Leeds
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good prices
Good prices, great products and excellent service from online purchase to delivery. Would thoroughly recommend.
21 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your great feedback and for supporting local business.
I first purchased TV’s and Projector in…
I first purchased TV’s and Projector in 2019.
The knowledge help and advice is second to none.
I would recommend Richersounds to anyone who is looking for this type of product.
18 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Friendly helpful and knowledgeable…
Friendly helpful and knowledgeable staff. Always my first choice when buying home entertainment equipment.
15 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Derek @ Leeds Branch - Legend
Visited the Leeds City Centre branch yesterday to get a mini hifi for my daughters birthday. Had the absolute pleasure of being served by Derek.
Firstly, all the staff in there were really welcoming, warm and friendly. Derek approached to see if her could help. Super knowledgeable, fun, friendly, no pushing or upselling, just genuine interest and solid advice. I'll be honest in saying most of our chat was about Rugby as he lived in South Africa for over 40 years and I'm a rugby nut. But what a fantastic bloke and I've come away with the perfect gift for my daughter. Many thanks mate, you are a credit to the company!!!
23 september 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Leeds
Thanks for your 5 star review, we look forward to seeing you again next time
Great customer service 5*****
The TV had a few problems, but the staff was great and sorted it all out; I ended up with a great TV and cannot thank all the Leeds staff enough.
15 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your 5 star review, we look forward to seeing you again next time
Great set of guy’s
Great set of guy’s. Very helpful and knowledgeable.
Got some good advice and extra discounts with my purchases. Also, lots of after sales advice over the phone about setting up my system.
11 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The staff were helpful and were there…
The staff were helpful and were there for me if I needed any assistance. They were polite and were willing to give aftercare support if I needed it.
14 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Antwoord van Richer Sounds - Leeds
Thank you for your 5 star review, it’s lovely to read your comments.
I booked a click and collect not…
I booked a click and collect not knowing that you close at 5 and you guys actually stayed later just to let me collect the TV. I honestly couldn’t be more grateful and the TV is so nice. It is so refreshing to go to a tech place with so much good customer service. I was going to buy a record player in the future and didn’t know where to go but now I know i’m gonna go to Richer Sounds for all my tech needs
13 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your great feedback and for supporting local business.
Staff very helpful
Staff very helpful, friendly and knowledgeable, never too much trouble. Customer service in Leeds excellent.
12 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent phone communication
Excellent phone communication, efficient delivery on time and reasonably priced. What’s not to like.
11 september 2026
Antwoord van Richer Sounds - Leeds
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.