Richer Sounds - Leicester Reviews 

Perfect service. James helped me in my purchase, and couldn’t have been more helpful. Excellent service.

Brilliant Customer Service, went out of their way to help. Will be using Richer Sounds again, hopefully many times!

Richer sounds are always at the top of their game. That’s why I keep going back

Excellent service as always very knowledgeable and helpful.

Great experience, super helpful staff in store. Levi's a great guy and a credit to the company. It's customer service like this that keeps us coming back.

Amazing service as always from Richer Sounds. That's why I always use them. Above and beyond.

An excellent service. Welcoming by the staff and knowledgeable. The price was as good and better than anywhere else.

Paul was great to deal with.
Very helpful throughout the process.
Would have loved to provide 5 stars but unfortunately there was an issue with delivery which in turn delayed our install.

First class telesales. Spoke to someone who listened to what I wanted, communicated well, made an appropriate amount of small talk while we were sorting things out, facilitated an introductory VIP discount, and gave me an accurate estimate on delivery. (Which was actually bettered.)

Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl and hear things I have never noticed before. Really pleased with the advice given to me and for Jason being able to interpret what I required and also keeping roughly to my budget. Shall definitely be back later in the year when I want to upgrade my turntable.

Paul at Leicester shop was most helpful. Even after I changed my floor speaker order .
He kept me up to date on the delivery date and times

Excellent customer service, extremely knowledgeable, courteous and helpful with setup - this is the reason why you should visit a shop rather than buy online!

Excellent service, staff were very helpful and knowledgeable, also price was very good, thoroughly recommend
Richer Sonds.

Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in one store of a product, and we had a perfectly sensible conversation without sales push. I now have my product.

Wonderful advice and great service re a new TV and wall mount.
I’d tried various stores for a particular TV but they had no stock.
Leicester was the only store that suggested a slightly better model that was slightly more expensive.

It's great to come to an actual shop, staffed with actual people who are knowledgeable and passionate about the products. It's a breath of fresh air.

Absolutely top notch service from Jason ( as usual),
Superb advice and a great product to boot, cheers mate!

Fast delivery and excellent customer service

Excellent service and advice given , prompt delivery , very happy with my purchasing experience