Dawn , whom I found out later is the manager, was friendly, welcoming and knowledgeable. I was a returning customer but my first time in the Lichfield branch. I had an idea of the tv I wanted but Dawn... Toon meer
Bedrijf heeft geantwoord
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The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank t... Toon meer
Bedrijf heeft geantwoord
I was very impressed! Tha person who answered the phone was able to help this elderly customer to buy a television over the phone.He was so pleasant and knowledgeable without ever being patronisi... Toon meer
Bedrijf heeft geantwoord
James was very patient and very informative on what i required. The equipment i bought was over budget but just what i wanted it is excellent. I had Ben come out to install it who was also informati... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
46 Birmingham Road, WS13 6GF, Lichfield, Verenigd Koninkrijk
- 0333 900 0089
4,9
Uitstekend
2K reviews
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wish to make you aware of the service…
wish to make you aware of the service we received from Tom at your Lichfield branch. Tom is a credit to the company a progressional, knowledgable individual that went above and beyond to fulfill our wishes. His knowledge and expertise allowed my wife and I to buy with confidence. His progressional manor and communication skill made him standout with us buying both a new TV and Turn table. I hope that the company is aware of this individual and the manor he which he works.
13 juni 2026
Antwoord van Richer Sounds - Lichfield
Thank you for your 5 star review!
Tom was amazing today
Tom was amazing today. Very helpful and very knowledgeable when purchasing a turntable and speakers. Would definitely recommend. Thank you Tom
21 juni 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Good advice, service and any issues are sorted with no fuss
Purchased Tangent amp, Tangent cd player and Wharfedale diamond 12.1 speakers. Very Happy with the sound for a budget system. Received Good advice from store manager on the speaker choice. An issue with the CD player was sorted with ease.
10 juni 2026
Antwoord van Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Bought a new lg tv 43 inch screen very…
Bought a new lg tv 43 inch screen very good price and excellent service! We had Andy the installer fit the tv who was very professional indeed.. Our last lg tv last over 8 years!
11 juni 2026
Antwoord van Richer Sounds - Lichfield
Thank you for your wonderful feedback
Antwoord van Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Very good sound through music…
Very good sound through music connecting to tv was difficult as i have know optical on my tv so bought the Sonos optical adapter only to be told by amazon guy it won’t work on my tv as its meant for the Sonos beam and arc soundbars so I ended up having a conversation with Alex on the phone he recommended I get a audio hdr extractor so I bought one online from Amazon and it works really well with my soundbar I have it in 2 channel stereo it sounds very good and I am really happy with the quality also I have a small living area and it can easily fill the room
7 juni 2026
Antwoord van Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Second to none
The experience of visiting Richer Sounds, Lichfield, in our view, could not be beaten. Bernie was welcoming, helpful and listened to our views and questions. No pushy sales chat. Just helpful advice and constructive suggestions. AND no pressure to close a sale. Order placed a few weeks later.
Listening to those around us that seems to be the ethos at Richer's. Highly recommended.
3 juni 2026
Antwoord van Richer Sounds - Lichfield
Thank you for your 5 star review!
Antwoord van Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service from friendly staff…
Excellent service from friendly staff and a great price for my new TV
6 juni 2026
Antwoord van Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Antwoord van Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
As always excellent service
As always excellent service - very prompt, knew their stuff, delivered quickly
5 juni 2026
Antwoord van Richer Sounds - Lichfield
Thank you for your wonderful feedback
Ordered a Roberts istream 3
Ordered a Roberts istream 3, picked up following day at Lichfield store. Great radio really pleased with quality and sound, from radio and Spotify. Managed to set up ok ( with help of YouTube) not bad for pensioner. Excellent service from Lichfield store, many thanks.
4 juni 2026
Antwoord van Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Great service at Lichfield Richer…
Great service at Lichfield Richer Sounds … big shout out to Luca he was a huge help
Stored tv for us and delivered
1 juni 2026
Antwoord van Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I received excellent service when I…
I received excellent service when I upgraded my turntable with the Lichfield branch even though I live in the South West and will continue to use them as I have in the past.
3 juni 2026
Antwoord van Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Staff and service excellent.
2 juni 2026
Antwoord van Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Professional
Professional, helpful and knowledgeable followed by a 6 year guarantee upon my purchase. You will be my first call on future purchases, thank you.
2 juni 2026
Antwoord van Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Bernie guided us through the options…
Bernie guided us through the options available and enabled us to make a choice that works for us.
31 mei 2026
Antwoord van Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Antwoord van Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
We I’m looking for audio or quality tv…
We I’m looking for audio or quality tv my first port of call is Richer Sounds.
Tim at the Lichfield branch gave first class service and advice.
29 mei 2026
Antwoord van Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Staff were very helpful and knew what…
Staff were very helpful and knew what they were talking about.
Very informative regards offers and best tv for me,
I was made to feel very welcome and pleased to be a Richer Sounds customer.
27 mei 2026
Antwoord van Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
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