Richer Sounds - Liverpool Reviews 

I made my order to be collected in the Liverpool store. The whole process was simple and I received a call from the shop when my order was ready to be collected.

Great service from everyone in the Liverpool branch. Who took time to explain everything too us. Great shop would definitely recommend to my friends and family.

Excellent service locating an obscure item.

Excellent expert advice and efficient, friendly professional service every time; couldn't be bettered; Justin this time; many thanks.

I have bought many televisions of richer sounds the staff are lovely its local thry bring it up to me very thankfull fab staff

Diego spent the best part of an hour with me discussing all the options I had. In the end he recommended me a product that is perfect for me and cost way less than I expected to pay. The service was very personal and it was nice speaking with someone who knew their subject.

It was a very pleasuring time it went very smoothly and I am very pleased with the tv I purchased my last one from with them.

I called in to prchase a cd player, & was given good advice & which one would be best one .

Great service and staff, excellent competitive prices, and knowledge. Thanks 👍

The guys I spoke to were really nice, knowledgeable and very helpful. Going out of the way to make sure I received my amplifier on Saturday was much appreciated (as I don't drive)..
I've always had great service at Richer Sounds and will have no hesitation in using them again

All queries relating to my purchase of the oled tv where answered with excellent knowledge of the TV by the staff at Liverpool.

Good television and at an amazing price. Glad I joined the vip club earlier In the year.
Staff in Liverpool store very professional and helpful. I would never buy a tv anywhere else.

Richer Sounds have always been fabulous.... I don't even bother looking elsewhere anymore as they are always: cheaper, friendlier and more helpful.
I can't think of many places that would rather sell you the thing that meets your requirements than oversell something you just don't need... Their focus on value & customer needs has kept me a return customer for almost 30 years!

Good knowledgable staff who give good service. Unfortunately, this time, delivery was not as it should be. First delivery was aborted because of motorway problem but we were not informed until I rang in. Second delivery wasn't made because goods returned to wrong depot. Third delivery was made. Not fault of Richer.

Always professional and knowledgeable. Never go anywhere else.

I won't go in to the details but my mother had a query about a HiFi Item she bought and received through the mail from Richer Sounds. She phoned up the Liverpool shop as that's her closest shop and they said to pop down and they'd have a look at the item for her. She arrived a little early just before opening hours the next day. The employee saw her waiting and opened up early for her and helped her with her problem.
They guy/s there couldn't be any more helpful, fantastic customer service.

Other than that, RS have yet again gone above and beyond, on service, delivery, and price. Richer Sounds are my first port-of-call for Audio/TV equipment etc. Even "IF" they did happen to be more expensive than the likes of Amazon etc (they're not more expensive btw they're often cheaper) i'd still pay the extra and get first class support, better warranty, and support a British bricks-and-mortar company.

Great service, quick knowledgeable support in store

Staff so helpful. Nothing is too much trouble for them.

Order taken and processed same day and delivered a few days later. the delivery team carried it upstairs in my flat and placed it in my lounge ready for me to unbox it.