Richer Sounds - Maidstone Reviews 

2.243
TrustScore 5 uit 5

4,9

17 Earl Street, ME14 1PL Maidstone, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service.. I thought a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought online at a great price. Arranged to pick up in store. Staff were very helpful and knowledgeable. I was helped to carry my purchase to my car. Overall a good shopping experience, I would re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 17 Earl Street, ME14 1PL, Maidstone, Verenigd Koninkrijk

  • 0333 900 0062

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.243)

25.159 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very friendly and competent phone call…

Very friendly and competent phone call with Steve in Maidstone.
The only problem I had is when I had to pay the platform used by Richer Sounds didn't work so I had to make another attempt with anpoher bank.
Delivery was very promptly in less than a week I had my Yamaha amplifier.

4 juli 2026
Logo Richer Sounds - Maidstone

Antwoord van Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. Knew what we were looking for very quickly and pointed us in the right direction. Gave us a good deal. Highly recommended.

3 juli 2026
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Antwoord van Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Service,advice and competitive pricing

Service,advice and competitive pricing

4 juli 2026
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Antwoord van Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Quality products

Quality products - good price - helpful friendly staff

3 juli 2026
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Antwoord van Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Joe couldn't have been more helpful…

Joe couldn't have been more helpful with his advice/knowledge and help.
We had the TV mounted on our wall and again Dean was excellent with his knowledge and advice also phoning us with a couple of minor issues adjusting to the new handset.

3 juli 2026
Logo Richer Sounds - Maidstone

Antwoord van Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

The only store I will buy my tv’s from

I always buy my tv’s from richer sounds and the reason No.1 Knowledge from the staff and good helpful advice
No.2 No pressure in selling me something
No.3 Staff always friendly
No.4 Six year guarantee
No.5 Very welcoming stores
No.6 Free delivery

2 juli 2026
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Antwoord van Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

The helpful members of staff and the…

The helpful members of staff and the good service provided by the installers

1 juli 2026
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Antwoord van Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Steve made it happen

Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc which is much better service than other companies.
Thanks for making it simple.

27 juni 2026
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Antwoord van Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Very good service

Very easy to use the web site to find what I was looking for. A great price compared with other possible sellers. Excellent click and collect. Very helpful staff in shop when collecting item.

28 juni 2026
Logo Richer Sounds - Maidstone

Antwoord van Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Great sounding Denon soundbar

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and sound is superb with subwoofer for added bass. Excellent sound and value with 6 year warranty too. Highly recommended!

27 juni 2026
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Antwoord van Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Good company

Good company. Helpful staff. Would use again.

24 juni 2026
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Antwoord van Richer Sounds - Maidstone

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Great service

Great service, great choices and great prices. Add to that a six year warranty, Why would you buy your TV anywhere else ?

24 juni 2026
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Antwoord van Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

polite not rushed and not talked into…

polite not rushed and not talked into buying an add-on product was sold the best equipment for my budget delivery spot on time have purchased here before and shall again

17 juni 2026
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Antwoord van Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Simplicity

Simplicity ; product ordered by phone , product arrived , no problems

22 juni 2026
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Antwoord van Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Outstanding service

I have used Richer Sounds a few times now to purchase items. They have always price matched the price of any TV prices that I have looked at. One of the benefits of purchasing from Richer Sounds is the extended warranties that they offer on most of their TV's at no extra cost. I dealt with Jason and Steve while purchasing my latest item and as usual their customer service was outstanding. I would recommend Richer Sounds.

15 juni 2026
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Antwoord van Richer Sounds - Maidstone

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Knowledgeable friendly staff

Had a very satisfactory conversation with a polite and considerate member of staff who was able to use his considerable knowledge to reassure me regarding the TV I wanted to purchase

18 juni 2026
Logo Richer Sounds - Maidstone

Antwoord van Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

I recently bought a Hisense TV 75U8QTUK…

I recently bought a Hisense TV 75U8QTUK and Hisense sound bar from Richer sounds at Maidstone store. Having looked at same TV elsewhere, Richer sounds were the cheapest. Ben the store manager was very helpful and explained the details and different brands very well . The picture and sound quality of my TV is just amazing. I highly recommend this TV and also Richer sounds 👍

23 mei 2026
Logo Richer Sounds - Maidstone

Antwoord van Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Friendly and knowledgeable

Friendly, knowledgeable service. Demonstration of equipment was arranged at fairly short notice, very important before spending a few hundred pounds. Also very quick delivery arranged.

5 juni 2026
Logo Richer Sounds - Maidstone

Antwoord van Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Very helpful and no upsell.

Staff in the Maidstone store were very helpful and knowledgeable. They sold us what we needed without any attempt to upsell to something else. Really good service, would definitely recommend.

13 juni 2026
Logo Richer Sounds - Maidstone

Antwoord van Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

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