Richer Sounds - Milton Keynes Reviews 

Well, it started with me getting a pop up 20% discount which wouldn't accept the code when checking out. After showing the salesman a note from AI which said the code was legitimate it was decided to let me have the discount after previously saying you would not. However I have now been charged twice and I am about to pay nearly £2,000 extra for the same item. Somehow the CC code for the higher amount when checking out had been accepted even though I hadn't managed to enter it.
Adam was very patient when trying to enter the code.

Realised I forgot my earbuds when I arrived to Milton Keynes, saw that these guys were the only ones with a specific pair of earbuds in stock so ordered for collection on the train. Arrived in and went straight there to collect, admittedly before they had sent the message saying they were ready, and was given professional service and collected them within about 2 minutes. Saw that they have a huge offering of everything audio visual in store and online, never heard of them before but a very positive experience.

Friendly and knowledgeable staff only too happy to help, answer questions and set up a demo

The service and advice was excellent. I made a big purchase but wanted the correct set up. I can't remember the gentlemans name however his knowledge was very good and Communication was great. I need to purchase more so will definitely be going back.

I purchased an expensive extension lead, on the phone I was told they didn’t price match accessories couldn’t find that information on the website. When I went to the store I told a member of staff this he asked me for prove of the lower price I showed him the website, he immediately discounted the item so fair play I was very happy

I ordered an AV amp over the phone from the Milton Keynes branch as stock was limited. Spoke with a very helpful staff member (Richard) and it was delivered next day - much quicker than expected. Sadly DPD had dropped it from a height onto the corner, so packaging was damaged and the metal case itself was creased as a result. I called and spoke again to Richard who was very apologetic, and straight away arranged for the despatch of an upgraded model at no extra charge and the simultaneous collection of the damaged package. Although it’s not directly Richer Sounds’ fault, but DPD were useless again as this time too as they tried to deliver to a neighbour rather than our house, and so they had to come back again next day after I’d ‘explained’ to them what they’d got wrong. Anyway, big thanks to Richer Sounds Milton Keynes and Richard in particular!

Excellent service and collection

Friendly and knowledgeable staff always happy to answer any questions on a wide selection of products. My go to electronics shop

Came into the store (Milton Keynes) liased with Gilbert and was promised a call back with a price match...
Gilbert called and the deal was done..
System arrived in the store promptly and I collected..
Very Happy with service and the System purchased.

Very attentive sales staff. Answered all questions and didn’t attempt to aggressively upsell me. The wrong cord was included with one of my components and I had to return to the store to exchange it (40-mile round trip). An innocent mistake but was compensated for my trouble with a free record cleaning accessory. No complaints here - very happy!

Sale dealt with over the phone. Projector was here on time.
Sales were on the ball and very knowledgeable.
Great service.

Great service, wonderful product. Will definitely look to purchase from Richer Sounds again!

Excellent advice and assistance from Aiden.

Easy to order, great value for money and they even let me in early to collect it!

Ordered via click and collect, delivered the next day. Good customer service, and never had an issue with orders or shop service. Always go the extra mile with adjustments to accessory needs etc.

The shop staff we very helpfull, the product was exactly what we wanted at a good price. We were able to park outside to pickup the equipment, which was ideal.

Very quick and efficient click and collect and I was kept informed of the whereabouts of my order by email.
When I went to the store to collect my item, the gentleman who served me very kindly carried it out to my car for me.

Easy from start to finish
With price matching and 6 year warranty, no brainer👍🏼🍻

Great service, really knowledgeable without pushy selling tactics and some really great products at excellent prices.