Richer Sounds - Milton Keynes Reviews 

1.807
TrustScore 5 uit 5

4,9

556 Elder Gate, MK9 1LR Milton Keynes, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered via click and collect, delivered the next day. Good customer service, and never had an issue with orders or shop service. Always go the extra mile with adjustments to accessory needs etc.

Beoordeeld met 5 van de 5 sterren

Very quick and efficient click and collect and I was kept informed of the whereabouts of my order by email. When I went to the store to collect my item, the gentleman who served me very kindly carri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 556 Elder Gate, MK9 1LR, Milton Keynes, Verenigd Koninkrijk

  • 0333 900 0054

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.807)

23.583 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A sterling service throughout. 🙏

I'd like to say a big thankyou to Adam, who made my recent experience a real pleasure. I visited the store with a plan to upgrade all of my equipment. His knowledge and experience served to relax me that what I was looking to purchase was correct for my needs..
I ended up revising my original plan and trusted his advice. The guys in store are unbiased and give honest opinions. The whole team are such nice guys, and I can see why people favour the service over other businesses.. I came away very happy, and felt very well looked after! Long may the store continue to provide such a great service.. Thanks so much Adam & his colleagues. Bravo 🙌
Kind Regards.
Mr Phillips.

12 maart 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Guys in the store at Milton Keynes are very helpful and honest to look for the best requirements.
I cannot fault them and I would recommend them in a heartbeat.

8 maart 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

My click and collect order was ready…

My click and collect order was ready the next day and the staff even carried it out to my car, which was very nice of them.

11 maart 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Samsung smart oled tv

Had an idea what we wanted but Assistant was extremely helpful and explained all to us...took tv away same day.

11 maart 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Very attentive

Very attentive, knowledgeable staff. Stuck to my budget, gave me options, very happy with the final product

9 maart 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

We visited the MK Richer Sounds to get some advice before buying the TV we had researched. The staff there were knowledgeable and helpful. Our order was placed and the TV was delivered promptly. I would certainly use Richer Sounds again for future purchases. Excellent customer service.
Thank you very much.

23 februari 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Ordered on Saturday evening

Ordered on Saturday evening - picked up on Monday, very good coms and a quick service at great price. Extended warranty great as well. Thanks

2 maart 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Good service

Helpful, knowledgeable and friendly staff.

26 februari 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

My experience at Richer Sounds in Milton Keynes was excellent!

My experience at Richer Sounds in Milton Keynes has been nothing but excellent. They are a very good team who are flexible, helpfully and knowledgeable. They aren't just selling whatever happens to be in the shop, they have a genuine interest in Hifi and have clearly listened to the products that they sell with much enthusiasm. I got great advise, but not the type of pushy sales you get when somebody is just after your money. I can highly recommend them as a place to explore what you need and desire before you commit to buying. I also had no problem returning an item that was not suitable.

Overall I can highly recommend Aiden and his team for great customer service!

26 februari 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Great service

So good to be able to speak to someone who was knowledgeable and could actually show me the TV he was suggesting met my needs.

25 februari 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Bloomin' fantastic service

Bloomin' fantastic service. My husband & I popped into the Milton Keynes branch as we were looking at buying a turntable. Richard couldn't have been more helpful, with absolutely no pressure whatsoever. After mulling over his advice we placed an order and couldn't have felt like more valued customers. I now wouldn't shop anywhere else for electronics - top class service before, during & after purchase. Richer Sounds could teach other companies a thing or two on customer service

23 februari 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Such an understanding and helpful team

Great advice from the team. Quick delivery and effortless communication around delivery.
I ordered a TV that was too large and I was able to replace with a smaller unit without question. Richer Sounds have the customer experience really sorted out.

24 februari 2026
Logo Richer Sounds - Milton Keynes

Antwoord van Richer Sounds - Milton Keynes

Thank you for your 5 star review!

Beoordeeld met 4 van de 5 sterren

Not very VIP…

UPDATE:

Milton Keynes store phoned me the next to to tell me I could collect between 5 and 8pm.
When I collected the item, the sales assistant was very helpful and even carried it to my car.

Ordered a HI-FI stand on a click and collect at Milton Keynes store. My item was delivered today so I thought as I was a VIP member I could collect it this evening. Phoned the store and was told the opening hour are 12- 5pm. What about VIP members I asked? I was told in order to use VIP Membership I would need to give 3 DAYS NOTICE. Not very VIP. I can’t collect till the weekend now. I will shop elsewhere next time

2 maart 2026
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