Richer Sounds - Nottingham Reviews 

2.259
•
TrustScore 5 uit 5

4,9

108 Mansfield Road, NG1 3HD Nottingham, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 108 Mansfield Road, NG1 3HD, Nottingham, Verenigd Koninkrijk

  • 0333 900 0035

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.259)

24.500 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Yes see above

We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This was delivered on time by a very helpful friendly and courteous delivery driver ...We think the Mitchell and Brown TV stand assembly instructions could be made more clearer with a more detailed drawing..We got there eventually but a simple more detailed diagram would have helped.. Otherwise excellent service

9 oktober 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Extremely helpful & friendly staff

Extremely helpful & friendly staff, not pushy at all. Just a really nice experience. 😉

24 september 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Simply the best

Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surround was so easy and supported by Dave who has the patience of a saint. Thanks to all at Richer sounds. Look no further. You're in a safe pair of hands here.

10 oktober 2026
Review zonder uitnodiging
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Good service

Good service, good advice

5 oktober 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

It is nice to be remembered by staff

It is nice to be remembered by staff. It is a friendly place to buy from. With keen prices and excellent service, what's not to like?
Thanks Rob.

6 oktober 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 4 van de 5 sterren

Good customer service

Bought a stereo and some speakers had issue with the speakers and they were quite helpful in the store and replaced them.

30 september 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your feedback and for taking the time to leave us a review.

We were sorry to hear that you experienced an issue with your new speakers, but we are pleased to see that our Nottingham colleagues were able to assist you in replacing them.

If you need any further assistance, please get in touch via our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Beoordeeld met 5 van de 5 sterren

FIRST CLASS SERVICE

Wonderful choice of products and service that can not be rivalled. Special thanks to Ben, Rob and Alex for most recent purchases.

4 oktober 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Gave me personal attention

Gave me personal attention. Fitted my new stylus free of charge in 10 minutes.

4 oktober 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

When you need help and support Richer Sounds are there.

My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real problems when trying to get help from manufacturers and suppliers.
No need to worry here.
Richer Sounds were excellent from the moment I contacted them to the repair process, and total reassurance given throughout.
I have every confidence in Richer Sounds and would not hesitate to purchase or recommend them to anyone for their media requirements. Great range, prices and service!

29 september 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

As always...

As always.... decent, informative staff making sure you receive a positive response

29 september 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Great advice

Great advice, paid more than i had planned for but I suppose that's what makes a great salesman :)
Fantastic QLED TV!!

29 september 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent. Received a great service when I bought our kit 6y ago. I called to reclaim the cost of my unused warranty and received it back immediately. Perfect!

29 september 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product. Quick delivery.
However I left instructions for the DPD delivery to leave in a safe place and they ignored it. Left on front doorstep. Wouldn't use them if I were you.

28 september 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Customer service is second to none

I ordered the LG C6H 83inch online, then I realised that I would be at work on the delivery day , I called them and was able to change the date , no issue , no drama , just changed, also if i need to change it again they said just call and they will change it again , for free.
I have purchased all of my Home Cinema kit from Richer Sounds , i would recommend them to anyone , whatever your budget, always great prices and very knowledgeable staff,and the customer service is second to none.

22 september 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thank you for your wonderful feedback

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