Richer Sounds - Nottingham Reviews 

Brilliant people. Recommend again and again

Nothing was too much trouble, a brilliant shopping experience. Thank you

Been using Richer Sounds for years. Always great customer service and prices.

Four years ago I purchased an Audiolab Omnia unit from the Nottingham shop.
So, having a good experience on that occasion, I telephoned the Nottingham shop for advice regarding quality headphones.
I arranged to make the 25 mile journey the following week to try in person.
The staff were very helpful as per usual, tried various headphones with different genres of music from my own phone, using the listening lounge within the shop.
I purchased the Sennheiser HDB630 as recommended on my initial phone call.
Excellent service and will use again.

Excellent service and the cheapest price online. There was an issue with the online payment system so I called the next day and they waived the express delivery charge by way of an apology. I've been buying goods from Richer Sounds for over 30 years and will continue to do so

Great customer service in the Nottingham branch. Offered to ship item to my home next day when it was out of stock in store, and I was able to still pay cash which was nice . Great team lovely store

Fantastic service. Bought my Tv from here a few years ago and was really impressed with the customer service then, so when it came to replacing my old stereo Richer Sounds was my first port of call. Found what I wanted, although the colour of the unit and speaker combination advertised wasn’t what I wanted, after emailing and speaking to Dave it wasn’t a problem for them to mix and match. So called up and ordered it, unfortunately they were unable to take the payment as their system was down, so called back the next day and did the order, think it was the manager I spoke to, because of the issue sorted me out, it arrived the next day. Excellent service, friendly staff, competitive prices, what’s not to love?!? 10 out of 10.

Excellent service all round. Staff very knowledgeable and helpful. Highly recommend.

Was greeted in a happily manner by Rob in Nottingham branch and provided absolutely excellent customer service in a professional manner. He also managed to find the perfect TV for my son.

Verry happy with my purchasing experience with Richer sounds. The sales representative discussed my requirements in detail and provided a competative quote with the added bonus of extended warrenty and free delivery. I would not hesitste to reccomend this company.

I needed a new CD player and had a particular model in mind. I phoned Richer Sounds and their helpful staff provided the advice I needed. Purchase was arranged and the CD player was delivered next day. Super service.

I have just finished kitting out my living room with a 5.1.2 setup and Richer Sounds Nottingham have been great and answer all my questions.
Visiting their demo room and hearing the Klipsch speakers before buying them was great and really helped in my decision making.
The staff have been a great help, very knowledgeable and nice to deal with.

Took the time to listen to what my needs were and asked a few questions about what I wanted from a new audio set up. Explained the options and put togeter various deals that would do the job in my budget. Very happy with the end result and was given a very competitive price.

great company
great advice
great pricing
great people

Great people totally understanding and very knowledgeable about the product they sell.

Thank you Tony for your great service, but I always feel as if I should not be in the shop! As a black person living in the UK all my life... I am used to getting "looked at" and that's how it feels when I enter Richer Sounds - Nottingham. You and you colleagues just steer at me, as if to say, what are yiu doing in here?

Really good honest advice on what best suits us. Very competitive prices with a good guarantee. Car parking available at the Nottingham branch. Good after sales service/advice via telephone. Would definitely return in the future.

After a fair degree of research on Streaming devices I decided on upgrading my current streamer.
Richer sounds offered me a home trial on my chosen equipment, and with the VIP discount added this was just too good to pass on.
As always - staff were friendly, knowledgeable and helpful.
Suffice to say I made the right choices all round and with the help of Richer Sounds this was a pleasantly easy experience.

rob was very helpful nothing was to much trouble for him.

I ordered a SHARP 40HE3245K TV from Richer Sounds online with collection from the Nottingham store. I could see it was delivered by DPD to the store and arranged to collect it same day. on getting it home I unpacked and connected it only to see the screen had a crazed pattern across it. I called the store who agreed immediately to replace the broken screen . So a replacement arrived at my house the next week, the driver collected the damaged one, and I noticed some damage to the front of the new box, I pointed this out and he said he wouldnt recomment getting a TV delivered by DPD. I unpacked it and set it up, starting to get proficient at this. Turned it on and saw that one side was damaged so badly the screen was detached from the surround and again it was crazed all over. Another call to the store, I made my views about DPD very clear. The store ordered a third TV as part of their normal consignment and agreed to test it before delivering it in person. They were as good as their word, it arrived the following week, was delivered in person and works fine, so I'm satisfied with that. It seems there have been problems with the DPD delivery systems and I understand from Richer Sounds that these have been raised with the distributor. I have been favorably impressed by the motivation from staff at Richer Sounds to resolve the issues, and I'm happy to continue buying from them in the future.