Richer Sounds - Nottingham Reviews 

2.261
•
TrustScore 5 uit 5

4,9

108 Mansfield Road, NG1 3HD Nottingham, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 108 Mansfield Road, NG1 3HD, Nottingham, Verenigd Koninkrijk

  • 0333 900 0035

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.261)

24.593 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

advisor was helpful and knowledgeable…

advisor was helpful and knowledgeable and was able to place an order over the phone- which was delivered the next day . Excellent service

7 juli 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Great service and a great product!

Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the shop in a city centre is a real bonus. The staff were friendly, attentative and knowledgeable. No rush and no pushy "commission based" sales! Ordered a new Loewe TV and also invested in an ex-display Panasonic Ultra 4K player with a reasonable discount off both. Would not hesitate to recommend Richer Sounds Nottingham!

19 juni 2026
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Antwoord van Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Great quality speaker cables were…

Great quality speaker cables were measured and trimmed to perfection. Thank you.

7 juli 2026
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Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

As ever with Richer Sounds….

As ever with Richer Sounds, their service and turn-around is excellent, and I recommend them for their choice and availability of products and technical advice a pleasure to deal with, certainly at the Nottingham branch.

5 juli 2026
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Antwoord van Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Great service

6 juli 2026
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Antwoord van Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Samsung Tv for bright room

Good Price, excellent warranty and helpful, friendly staff.

4 juli 2026
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Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Richer sounds demonstrate how a…

Richer sounds demonstrate how a business should be run ,, service is outstanding , professional and knowledgable . All the staff are greatly experienced in the music industry .
It was a pleasure to shop there ,,
Thank you for being so kind and helpful .

4 juli 2026
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Antwoord van Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Staff were great

Staff were great, friendly, knowledgeable

2 juli 2026
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Antwoord van Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Great help from Rob at richer sounds

Great help from Rob at richer sounds , wanted a freely box he advised us on both it’s limitations and its positives.
Saved us money on getting a aerial fitted, thanks rob and the team at richer sounds happy with the product.

2 juli 2026
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Antwoord van Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Great service as usual.

Great service as usual.

29 juni 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Team member was brilliant and showed me…

Team member was brilliant and showed me some great options for future music system upgrades. Really passionate and knowledgeable and headphones I bought were at the best price by far compared to other shops and online. Amazing place.

30 juni 2026
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Antwoord van Richer Sounds - Nottingham

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Full marks to Richer Sounds staff once again.

The person who took my call was friendly and very helpful. It didn't take very long to place my order and I'm looking forward to taking delivery of my mini radio/CD player in mid July. I've dealt with Richer sounds a number of times over the years and it's always been a pleasant experience.

30 juni 2026
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Antwoord van Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 4 van de 5 sterren

The shop staff gave good suggestions.

The shop staff gave good suggestions.

I was extremely disappointed with the courier, Furdeco. On Friday, they emailed me asking me to call them. I did, waited on hold for 20 minutes, and was then told there had been no need to contact me.

Then, on Monday, they came but did not knock on the door, and the delivery appeared to be missing. When I called, they said they could not come back because they were too far away. However, according to the tracking, they had been here only 10 minutes earlier, so how is that possible?

Fortunately, the shop staff found a reasonable solution.

Cable Guys Ltd, on the other hand, were very reliable and professional with the wall mount. Excellent service from them.

29 juni 2026
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Antwoord van Richer Sounds - Nottingham

Thank you for taking the time to leave us a review, it's obviously concerning to hear the courier let you down however albeit the store colleagues and their contractor manage to rescue things.

We will of course follow up with the delivery company, and ensure this is fully investigated.

Sincere apologies,

The Customer Experience team

Beoordeeld met 5 van de 5 sterren

Onkyo C30 CD Player Purchase

The staff at the Nottingham branch were great. The CD player I was interested in (Onkyo C30) had been removed from the company's website and the staff told me that new stock was not expected for another 6 months. However, they had one opened but unused in the store. They offered to sell it to me with an open box discount which I happily accepted. Easy transaction, with no sales pressure. I was very pleased. I would Highly recommend Nottingham Richer Sounds. The CD player is excellent too, well deserving of the good reviews it has received.

27 juni 2026
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Antwoord van Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Always gives good advice,great…

Always gives good advice,great recommendations and good service. We use the Nottingham branch. Quick at answering phone calls and despite being very undecided on what suited my needs happy to help without rushing. Highly recommend.

26 juni 2026
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Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery, friendly service on pick up - shop ordered stands for me which could not be purchased on-line

25 juni 2026
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Antwoord van Richer Sounds - Nottingham

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Nottingham Richer Sounds continues to…

Nottingham Richer Sounds continues to deliver outstanding service. Item delivered when said and lots of advice picking the right product for me.

24 juni 2026
Logo Richer Sounds - Nottingham

Antwoord van Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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