Richer Sounds - Prestwich Reviews 

Fantastic experience! Ordered a turntable and speakers Sunday morning and they were ready for collection from the Prestwich store by mid day Monday. Staff friendly and helpful.

Richer Sounds offer great products, reasonably priced, and excellent customer service. Their knowledge and advice are second to none. I always make them my first choice.

I arrived at the Radcliffe store about 10 minutes before closing time on a Friday evening, delayed due to a crash on a bypass. Andy the store manager and his colleague (sorry I can't remember your name) where very knowledgeable and helpful and helped me get everything I needed to upgrade my AVR system. They stayed late and I must have been a pain on a Friday night. I usually shop at the Preston store, but parking is a nightmare. Richer Sounds is the only place I shop for my audio video equipment. Competitive pricing especially with the VIP deals, but most importantly very knowledgeable staff who will take their time to discuss your needs and advise what is the right choice. My only complaint about Richer Sounds is that the don't have a shop near Blackburn, I'm sure you could find a suitable premises to fill the gap for those of us who are between Preston and Manchester. I know you can shop online and delivery is quick, but you cannot beat the service of discussing your needs with knowledgeable about the products they sell and are more interested in selling the best product instead of the most expensive

I've used Richer Sounds for all my Tech, from Tv's to Soundbars, Speakers and Amplifiers. Never have i had a bad experience. The guys are so helpfull, and have the experience to explain the equipment, and specifics for your needs. On top of that, the great discounts you get, even more so from the V.I.P which is even more monet off. Also, if you see anything they have in the shop, or on line, which is cheaper, they will beat that price, which again, is a great money saver... all in all, i can't fault anything i've bought, or experienced at Richer Sounds, great people, great tech, low prices. 10 out of 10 😊👍🏻

Easy ordering great staff have been using this branch for over 20 years always great experience value for money and super guarantees

Excellent service from the company, all the people I had contact with were both helpful and knowledgeable and did the best they could. I would use Richer Sounds again without hesitation.

Excellent customer service.

Great service, even when I'm having problems with online banking, have been using Richer sounds since they opened their shop at London bridge.

A very smooth transaction with a very helpful member of staff. Thank you.

Went for an open box item that hadn’t been prepared, the team was very apologetic and got it sorted quickly. Turned out the item wasn’t for us and returned it with no quibble a couple of days later. They then discussed whether we’d be interested in trying something else out which might satisfy based on our feedback, which we took. Item was delivered the next day. Excellent service from Dom and the replacement item is just right.

Very helpful and friendly staff knowledgeable about their stock.

Second time of using richer sounds and I won’t be going anywhere else, this time called in for a new TV and dealt with Tom. Tom listened to what we needed and found a solution, he also mentioned an offer that was on one of the TV’s we were looking at and gave us time to think about what we wanted to do, we then got a phone call to see if we were interested still as the offer was finishing that day (we were away at the time so was going to call in on our return) I was able to complete the purchase over the phone and it was delivered the day after our return. Keep up the great work guys I will be back.

Staff very helpful got what I wanted

I was served by someone who knew exactly what I was looking for (possibly more than I did) and the product we came up with has been ideal.

I was dealt with over the phone in a thoroughly professional and courteous manner. I was informed that my TV was too old to repair and that my best option would be to buy a new one. I was not pushed into buying a dearer model than the amount I had budgeted for, which made me feel happy to want to recommend Richer Sounds as a very good outlet for TV's etc.

As always, excellent help getting answers to questions not answered from the manufacturer's website or even product manuals. Thank you Tom.

Tom was respectful towards my wishes whilst retaining a professional and knowledgeable opinion and advice.

Reserved the Yamaha receiver over the phone called in to collect easy transaction and with the VIP membership had the 6 years warranty added
Great service by the guys in Manchester