Richer Sounds - Romford Reviews 

I knew my old system was on the way out, so I've been preparing for a sizeable spent. I phoned up the Romford branch and spoke to Dave, the assistant manager. I had previously spoken to a sound/tv engineer, Wasif, who had given me ideas of what I may need. Dave and I discussed my need for a Denon AC Receiver, Magnetar Universal disc player and a 55" TV. I managed to order all three items, although I had to pay extra for the Universal disc player's 6 years warranty but considered it essential. Great price on the LG TV and because I was buying several, fairly expensive items, I received an additional discount. So fortunately, all came in just under budget. Free excellent delivery by Furdeco was as agreed and coincidentally, Wasif was in the shop when I rang, so I spoke to him and he installed everything the day after delivery. Delighted!

Excellent Service. My initial contact was with Ash who was knowledgeable and helpful. When I called back to confirm my purchase Ash was not in so I spoke with Steve who was brilliant as always. Although I am no where near Romford it’s my “go to” store.

Helpful and knowledgeable people in shop. Access to technical help after sale to help set up.

First class service given when I wanted to purchase a Cambridge Audio CD player. Would recommend Richer Sounds 100% for Hi Fi products and advice.

An Excellent service and would thoroughly recommend RicherSounds Romford.

Great advice and friendly, knowledgeable staff. Delivery was good too

I knew what TV I wanted and Steve confirmed I was making the right choice.
Richer Sounds were cheaper than anywhere else, although Curry’s could price match, they couldn’t include the free projector that RS were including.
I got a great deal and very happy with my purchase. This is the second TV I’ve bought from RS and I’m sure it won’t be the last.

Shop staff very helpful and informative, delivery was exactly when stated

Bought Marantz PM7000N amplifier with Wharfedale Diamond 12.3i speakers

Out of the world music quality. Excellent arrangement done by Richer Sounds Romford staff in arranging a demo. I went there with a playlist of over 30 songs. They were patient enough to let me listen to my teat songs for over 45 minutes after I finally selected.

Thank you.

Team were great and helped guide to towards a TV that was never on my radar l, was better priced and had better specs. Specifically chose to come here over Currys or John Lewis for the customer service and the product knowledge, and am very happy I did.

Was looking for a 65” tv with many options. Graham was excellent and extremely knowledgeable on the different options. He explained all the pros and cons and we ended up with the product that was exactly right for me and the environment it sits in. Will always go to Richer for anything I need in future. Thank you

I have purchased a few things from Richer Sounds and I would certainly recommend them. Very helpful & friendly staff always willing to give you their expertise and advise on their products. AA+++

Couldn’t wish for a better service to be honest

Super helpful and attentive staff, very well informed and I didn’t feel pressured into decision making. Delivery is always super fast too.

Really good service and friendly helpful staff

Richer Sounds supplied a Mitchell & Brown TV with a Humax Recorder. Having spent some frustrating hours trying to set the system up I gave up and ask Humax for help. This is part of their reply “...return this box to the retail shop for refund due to incompatibility.”
Richer Sounds accepted this published proof and will be replacing the TV with a Sony.
I went to Richer Sounds as “experts” so I am not at all impressed! No, they did not offer to set up the replaced system for me!

I had a great experience as the staff were knowledgeable and honest.

I went in wanting advice on a new TV and walked out with a great TV and a truly awesome soundbar, which I took on the sellers recommendation.

They even helped me put the items in my car. Very friendly and very helpful.

There were some problems with my purchase but staff did try their best to solve them and they were friendly and helpful at all times. It too a while but their response of “what would make you happy?” Was what I as a customer would always want to hear.