Richer Sounds - Websales Reviews 

22.155
•
TrustScore 5 uit 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

•

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Beoordeeld met 5 van de 5 sterren

The website is so easy to navigate, finding what I wanted was simple and once found, the product information was excellent. Honest reviews from buyers gave me confidence to buy. Price was amazing and... Toon meer

Beoordeeld met 5 van de 5 sterren

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 3 - 4 Hankey Place, SE1 4BB, London, Verenigd Koninkrijk

  • 0333 900 0065

4,9

Uitstekend

TrustScore 5 uit 5

22K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(22.155)

24.593 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent deal and quick delivery

Excellent deal and quick delivery.

Highly recommended! Will be using again.

28 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Great allround experience

Purchasing was so easy and great value
Impressed with the discount I got along with the free sound bar which is great.
Communication fantastic from start to finish. Would definitely buy from them again

2 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Great service by Richer Sounds for…

Great service by Richer Sounds for online order of wi-fi speaker. Delivered early next day after ordering! Have bought from them on a number of occasions before, and will continue to do so.

2 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

A class company.

I'd heard so many positive things about Richer Sounds, and having now experienced their service firsthand, I can certainly understand why they have such an excellent reputation.

From start to finish, the experience was exemplary. Delivery was exceptionally fast and efficient, and the customer service was truly second to none.

Unfortunately, I ultimately decided to return my purchase as it didn't quite meet my expectations. This was, however, through absolutely no fault of Richer Sounds. They handled the entire returns process flawlessly, with the utmost professionalism and not the slightest inconvenience or fuss.

It's rare to encounter a company that delivers such outstanding service, particularly when things don't go entirely to plan.

Wholeheartedly recommended. I'll definitely be shopping with Richer Sounds again in the future!

24 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Number 1 `go to` for us!

Faultless, simple ordering process; delivered within 24 hours with delivery progress reports. Richer Sounds the `go to` once again!

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Great TV at a good price

Great TV at a good price. Free delivery came within 2 working days too so can't fault that, was given a 3 hour slot for delivery a day in advance which was very helpful. Would highly recommend Richer Sounds.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Delivery was via DPD so that is a bonus…

Delivery was via DPD so that is a bonus for me. They give you an estimated delivery slot and give regular updates. As it happens my delivery was split over 2 separate vans which caused me some confusion in that after the initial delivery I though I had missing items. I phoned Richer sounds online support, wasn't kept waiting for ages and actually spoke to a real person who was super helpful. he even emailed afterwards to ensure all my items had arrived. Overall really happy with the delivery service and the customer service from Richer sounds.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. wharfdale diamond speakers are Excellent using then with a old Technic Sua 700 amplifier and a Dual turntable vinyl sounds Excellent

30 september 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

The speakers are great for my needs

The speakers are great for my needs. Easy to connect to my amplifier. Prompt delivery as well.

30 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Ordered online

Ordered online, arrived quickly and and in perfect working condition

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Was recommend to use this company

Was recommend to use this company. Cant fault it in any way. I have bought 2 tvs in the last 6 months and they have came pretty quick. I like the fact that the tvs have 6yrs warranty with them.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Great service as always from richer…

Great service as always from richer sounds. Lightening fast delivery, good communication and great warranty . I wouldn’t go elsewhere

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Quality products, first class customer service

It's always a pleasure dealing with Richer Sounds for quality audio and visual products at highly competitive prices and first class customer service not forgetting the six year warranty for no extra cost - what other retailer offers such a valuable add on? Richer Sounds forever!

21 september 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Highly Recommend this Company.

I’ve used Richer Sounds several times going back as far as 1983 and always found whatever I’ve bought to be value for money.

1 oktober 2026
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Antwoord van Richer Sounds - Websales

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

All good

Our new Tv arrived at the promised time and appears to be in good working order and up to expectations

28 september 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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