Richer Sounds - Websales Reviews 

21.248
TrustScore 5 uit 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After sigmkficant research into a Headphone that would match well with my Grahsm Slee Solo ULDE headphone amplifier, i settled on the Sennheiser HD600 as a very solid choice. As ever Richer Sounds onl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After shopping around, found the best deal on Richer Sounds. Added bonus of additional warranty and the item being in stock. Informative delivery and within the time specified. The delivery company BJ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After a recommendation from my brother-in-law I ordered a new DAB+ radio online very easily on the 29th July it said delivery by 5th August but actually received on 1st. Excellent communication. Deliv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 3 - 4 Hankey Place, SE1 4BB, London, Verenigd Koninkrijk

  • 0333 900 0065

4,9

Uitstekend

TrustScore 5 uit 5

21K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(21.248)

23.747 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Good quick delvery

Good quick del

20 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for leaving us a positive review about the service, especially the speedy delivery!

Best wishes,

The Customer Experience team

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, customer services team were very responsive.
Cheers

20 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, good description of tv, happy with the price and delivery. Quite easy to set up even for a couple with limited tech ability. We have purchased from you before and will be happy to do so again

20 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

the Denon CD Player is fabulous ......

the Denon CD Player is fabulous ....... the customer help was very good .... after problems with my order being processed were solved with the help of your man on the phone .... thanks very much , ivan

17 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Very good website

Very good website, correlates with independent reviews. Ordering straightforward, delivery on time. Product as advertised and works perfectly- great sound

19 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Problem of my own making sorted.

I made a mistake with my order and although it was quite complicated sorting it out I was impressed with the way all the staff I spoke to were so willing to help. It was certainly a much better experience than I felt I deserved! A special mention to Jeff in Telesales who sorted the perfectly-executed swap and to the tolerant staff at Oxford.

21 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

I ordered a Cambridge MXN10 on a…

I ordered a Cambridge MXN10 on a Sunday, I had an email to say it was awaiting my collection on Monday! I perhaps expected Tuesday, but this was exceptional service.

The MXN10 is a really great bargain....I already have a Quad streamer, but it uses Playfi app - the Streammagic app is superior in every way, and has Qobuz Connect and, important for me, internet radio, and it all works like a dream.......happy customer!

19 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Item dispatched immediately

Item dispatched immediately. Excellent service.

19 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Went looking for a turntable to see…

Went looking for a turntable to see what was available within my price range. Received excellent advice from some really friendly knowledgeable staff. Came away extremely satisfied with my new turntable and can now listen to all my old vinyl. Great staff would fully recommend.

16 februari 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review!

Beoordeeld met 4 van de 5 sterren

Respected brand at a discount price

Respected brand at a discount price. Delivery excellent- yet to set them up so no comment on quality yet.

17 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for the positive rating, we hope the product doesn't disappoint when you get round to setting things up of course!

Many thanks

The Customer Experience team

Beoordeeld met 5 van de 5 sterren

Really pleased to have found you

I had never heard of you until my son in law recommended. We wanted a small TV for a spare room but were overwhelmed with choice. I really liked the layout of your website and the questionnaire to help us decide which model was best for us (eg we dont watch sport). Very competitive prices and free delivery within a couple of days.

15 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

Great service and price

Great service and price. I ordered the Bowers & Wilkins M-1 speaker (Black) x 5 for my PC to upgrade my 25+ year old set-up (Creative Inspire 5.1). I had been searching for about a year trying to find 5.1 channel speakers specifically for PC and couldn't find anything that provided the sound quality I was looking for, as I use my PC for many things other than gaming, i.e. music production, watching movies, listening to music etc. I decided to look on Richer Sounds and found the perfect bookshelf speaker for the space I have. I done a little browse to compare prices with other retailers and found Richer Sounds to be the best and decided to place my order. The service from Richer Sounds was prompt, I placed my order on the Thursday evening (16 July) and received my order on Monday (20 July). The 6 year guarantee at no extra cost is a bonus which you don't find anywhere else. The overall quality and build of the speaker is excellent, and the sound quality and clarity of the B&W M-1's is amazing compared to my 25+ year old speakers. Great work guys, and thank you! 5 Stars well deserved!

17 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Turntable purchase

Ordered online and had an issue with PayPal but the team at Richer Sounds checked and reassured me and the item was delivered quickly. I’m currently enjoying streaming my vinyl through my wireless sound system and it sounds great!

17 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

I had a problem with the delivery

I had a problem with the delivery, DPD delivered to the wrong address which was in the same cul-de-sac as mine. Fortunately, my neighbour spotted what had happened and brought the parcel to me. I contacted Richer Sounds and dealt with Kieran, he was great, he raised a complain with DPD, I furnished him with a photo of my property and told him that DPD failed to inform me that my parcel had been delivered. If my neighbour hadn't spotted the error, my £400 amplifier may well have been lost. By-the-way, the amplifier was great value for money, and Richer Sounds are always my first choice of hi-fi retailer.

18 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Will definitely use Richer Sounds again 5/5

17 juli 2026
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Antwoord van Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

My experience

The purchasing experience was very professional and any help that I needed was always forthcoming

16 juli 2026
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Antwoord van Richer Sounds - Websales

Thank you for your 5 star review!

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