I never liked laundry plus as an “elderly” folk it had become much more difficult to keep up with. My brother suggested I see if a service would help me out. After researching I tried Rinse. They o... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My experience with rinse was smooth and convenient. The laundry and dry cleaning service was reliable, and my clothes came back fresh and well handled. It made keeping up with laundry much easier.
Bedrijf heeft geantwoord
My experience with Rinse was very convenient and hassle-free. The laundry and dry-cleaning service was reliable, and my clothes came back clean, fresh, and well-handled. It made managing laundry much... Toon meer
Bedrijf heeft geantwoord
Absolutely AMAZING experience !! Customer Service and support are the BEST ! Arranged pick up time, team member on time and with bags..very pleasant ! Our laundry came back within 24 ho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Rinse picks up, professionally cleans, and hand delivers your clothes to your door. Our service is available 7 days a week, with deliveries always between 8pm and 10pm. We offer Wash & Fold, Dry Cleaning, Launder & Press, Hang Dry, and even Clothing Donation Pickup! To schedule a same-day pickup, visit Rinse.com, download the Rinse app, or simply text "Y" to 746-73 ("RINSE"). Your Rinse Valet will stop by between 8pm and 10pm with everything you need to get started, including your own personalized Rinse bags. If you have special requests or questions, you can reach our Customer Care Team via text (746-73) or email us at care@rinse.com.
Contactgegevens
Brannan St 1000, 94103, San Francisco, Verenigde Staten
- 888-850-2444
- care@rinse.com
- www.rinse.com
4,7
Uitstekend
783 reviews
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I never liked laundry plus as an…
I never liked laundry plus as an “elderly” folk it had become much more difficult to keep up with. My brother suggested I see if a service would help me out. After researching I tried Rinse. They offer a number of inexpensive services and the laundry smells wonderful when it comes back!
7 april 2026
Antwoord van Rinse
Hi Mike! Thank you for sharing this. I’m so glad your brother pointed you our way. We’re happy to hear Rinse has made laundry easier for you and that you’re enjoying the fresh results.
Excellent communication and service
Excellent communication and the clothing was delivered incredibly organized. Also, the price was quite fair.
8 april 2026
Antwoord van Rinse
Hi Sean! Thank you for the amazing review!
My experience with Rinse was very…
My experience with Rinse was very convenient and hassle-free. The laundry and dry-cleaning service was reliable, and my clothes came back clean, fresh, and well-handled. It made managing laundry much easier.
22 november 2025
Review zonder uitnodiging
Antwoord van Rinse
Hello Matthew! Thank you for the excellent review!
My experience with rinse was smooth and…
My experience with rinse was smooth and convenient. The laundry and dry cleaning service was reliable, and my clothes came back fresh and well handled. It made keeping up with laundry much easier.
11 oktober 2025
Review zonder uitnodiging
Antwoord van Rinse
Hello Evelyn! Thank you for the amazing review!
Efficient
Efficient, and competent. Good communication. Delivery Service is very reliable.
31 maart 2026
Antwoord van Rinse
Hi Hannah! Thank you for the excellent review!
Very professional and as described!
Everything was on time with frequent updates and cleaned and folded nicely.
Would definitely recommend and use again if needed.
30 maart 2026
Antwoord van Rinse
Hi Eve! Thank you for the excellent review!
Expert Cleaning & friendly valet!
2 april 2026
Antwoord van Rinse
Hi Jennifer! Thank you for the great review!
Antwoord van Rinse
Hi Mark! Thanks for the amazing review!
Rinse save my life this spring break
Rinse save my life this spring break. I didn’t have to stress myself out and wash all these clothes by myself. This opportunity was one of the best decisions I made thus far. Truly grateful
23 maart 2026
Antwoord van Rinse
Hi Lazavia! So happy we could help take the stress off your spring break—that’s exactly what we’re here for!
Great pickup
Great pickup, washing, folding and delivery. I need to figure out how to put the app on my phone and who to contact with questions.
27 maart 2026
Antwoord van Rinse
Hi Judith! So glad you had a great experience!
You can download our app here: https://www.rinse.com/app-for-laundry/
If you ever have questions, our Care team is always here to help: https://www.rinse.com/contact/
Thank you!
Immature company, broken processes
Immature company, broken processes, unapologetically poor service, will not try to make it right, do not use. The end.
1 april 2026
Review zonder uitnodiging
Antwoord van Rinse
Thank you for sharing your feedback. We’re sorry to hear that your experience left you with this impression. Providing reliable service and addressing issues when they arise are both very important to us, and it’s concerning to hear that this was not reflected in your experience. We’d appreciate the opportunity to better understand what happened and see if we can address your concerns. Please feel free to reach out to our Customer Care team at care@rinse.com so we can review this further.
Absolutely AMAZING experience !
Absolutely AMAZING experience !! Customer Service and support are the BEST !
Arranged pick up time, team member on time and with bags..very pleasant !
Our laundry came back within 24 hours ( extra charge, but minimal and WELL worth it ! )…beautifully folded and packaged. I’ve never been so excited about clean laundry…EVER !!!!!🥰🥰🥰🥰🥰🥰🥰
Putting together tablecloths to have washed and pressed…and set pick up time.
This is truly a wonderful company…worth EVERY PENNY…
And, like I told a friend, “Why wash when you can RINSE” !!!!!! ( you’ve probably heard that a zillion times !! )
Thanks for a great experience, you certainly have a customer for life !!
19 maart 2026
Antwoord van Rinse
Hello Robb! Thank you for the amazing review! We’re thrilled you loved the service and turnaround—“Why wash when you can Rinse” made our day. So glad to have you as a customer for life!
Antwoord van Rinse
Hello Marina! Thank you for the amazing review!
all around customer service
16 maart 2026
Antwoord van Rinse
Hi Dorothy! Thank you for the amazing review!
Timely experience
18 maart 2026
Very good customer service.
24 maart 2026
Antwoord van Rinse
Hi Willie! Thank you for the great review!
This is such an important service for…
This is such an important service for elderly seniors who can't make it to the laundry facility. It's door to door service. Can also choose hypoallergenic detergent.
16 maart 2026
Antwoord van Rinse
Hello Danielle! Thank you—we’re glad our service and hypoallergenic options are helpful!
Antwoord van Rinse
Hi Iram! Thank you for the amazing review!
Antwoord van Rinse
Hi Derek! Thank you for the excellent review!
Because the item was folded nicely
Because the item was folded nicely. It smells so good.
5 maart 2026
Antwoord van Rinse
Hello Maria! We’re so glad you noticed the care we put into folding and that fresh, clean scent—thank you for sharing!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.