We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service and installation of satellite dish and television. Very helpful and explained everything very clearly to help me decide which TV to choose. Prompt, efficient, and friendly staff. T... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The company has fail to provide any sort of invoice and has completely ignore all possibility of contact from the customers. With no invoice, I cannot seem to claim from my insurance as they require i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Graham & Mike fitted an integrated dishwasher we had ordered via Euronics. Arrived on time, when they said they would, and did a great job in installing the machine and putting the cabinet door on.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Enquired recently about Commercial TVs for our accommodation business. Phil was extremely helpful and, even though he couldn't supply to us as we were way outside the delivery area (Somerset!), he gav... Toon meer

Bedrijfsgegevens

  1. Televisiewinkel
  2. Huishoudapparatuur winkel
  3. Electronica reparatieservice
  4. Elektronicawinkel

Informatie afkomstig van verschillende externe bronnen

Robinsons Electric based in Lancaster and Kendal are a Euronics member selling major electrical brands and Hotel Televisions at very competitive prices.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service -Thank you!

Excellent service and installation of satellite dish and television.
Very helpful and explained everything very clearly to help me decide which TV to choose. Prompt, efficient, and friendly staff. Thank you very much.

15 mei 2026
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

Thank you Jackie for the kind words, I'll pass them on the staff. Enjoy!

Beoordeeld met 1 van de 5 sterren

The company has fail to provide any…

The company has fail to provide any sort of invoice and has completely ignore all possibility of contact from the customers. With no invoice, I cannot seem to claim from my insurance as they require it. Please do not deal with any payment up front without a proper bill or invoice

25 februari 2026
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

14.4.26
We requested Dean to send us more information on the 26.3.26 and have heard nothing back. We subsequently asked Trust Pilot to investigate further and they received nothing back either.
If someone leaves a review that states they are unhappy about our service and does not follow it up further then clearly the review is not to be believed.
Our conclusion therefore is that Dean does not exist as a human being.
BTW - we've been in business for a very long time and ALWAYS issue an invoice when someone pays us for any sort of service we provide.


26.3.26
Hi. Your review is most strange, so we've asked for more information. Contact numbers are on our website www.robinsonselectric.co.uk for both shops or you can email using the contact form.

Beoordeeld met 5 van de 5 sterren

Why did we not discover them earlier?

We are relatively recent arrivals in the area and, I must confess, unaware of the company. The manner of introduction was bizarre. I wished to purchase a specific soundbar system. I searched that company’s website and was directed to Robinsons. They, in fact, didn’t stock the particular system but provided a superior model and installed it at the price quoted for the inferior system. Whilst I probably could, at the risk to blood pressure and marriage, have installed it myself their engineer went above and beyond. I can’t recommend them too highly.

2 juli 2024
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

Thanks Michael for the kind words. We do try hard to ensure what you buy is installed with as little hassle as possible, so glad all went well.

Beoordeeld met 5 van de 5 sterren

We have had a holiday cottage in…

We have had a holiday cottage in Lindale for 20 years.We have always bought locally and found Robinsons Electrical in Grange both friendly and professional.
Robinsons have always provided good service at all times.Thank you!

5 juni 2024
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

Thanks for your kind words David, it's most appreciated

Beoordeeld met 5 van de 5 sterren

It pays to shop local …

Exceptional service from the two gentlemen who came to fit an integrated fridge/freezer in our static caravan. The job wasn't as straightforward as it should have been but they persevered and did an excellent job. Very competitive on purchase and installation price so would highly recommend based on my personal experience. Thank you Robinsons!

24 mei 2024
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

Thanks Patricia for the great review - glad we could be of service

Beoordeeld met 5 van de 5 sterren

Unparalleled service

Absolutely brilliant service. Went above and beyond. Great experience from choosing items in the shop to having them installed. Would highly recommend. Thank you. We will be happy to use this shop again.

19 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant company to deal with

Brilliant company to deal with. Small is beautiful! A family firm who give a personal service. Something you don't get nowadays! Supplied us with a FreeSat box and a new tv. Very pleased with both. Would be happy to recommend and certainly would use again. Many thanks

17 oktober 2023
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

Thanks Maureen. Glad to have been of service

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service installing a new TV for us and sorting out the problem with our aerial, we didn’t need a new one which was good, just replacement parts as it was full of water and dripping. Mike and Graham were very friendly and helpful. Graham sorted the aerial and Mike the TV set up and instructions.
Really pleased with the work they did and their attitude.
No hesitation in recommending them to everyone.

26 september 2023
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

Thanks Rosaleen for your kind words. Much appreciated.

Beoordeeld met 5 van de 5 sterren

Excellent sales and top rate installation service

Excellent assistance with selecting a TV for our needs but what stood out was the installation service: This included not only fitting the TV to the wall but hiding the cables in the studied wall, including power, aerial and a wired network cable. All in all a top rate service

31 maart 2023
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

Thanks for the great review Stephen and glad we could be of service.

Beoordeeld met 5 van de 5 sterren

Excellent!

Graham & Mike fitted an integrated dishwasher we had ordered via Euronics.
Arrived on time, when they said they would, and did a great job in installing the machine and putting the cabinet door on. Took the old machine away, and left the kitchen clean & tidy.
Still too early to tell how good the machine performs, but if it's anything like Robinsons' service, it'll be first class!

8 februari 2022
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

Thanks Local Guy for your review, it's very much appreciated

Beoordeeld met 5 van de 5 sterren

You cannot beat the personal touch!

This was our first experience as a customer of Robinsons Electric and I have to say we were greatly impressed with the service. Courteous, helpful, totally professional and skilled.....it made our switch to a bigger TV screen so easy and a pleasure. Well done to all involved in this rather special family concern. A great asset to Lancaster and Kendal.

14 september 2021
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

Thankyou for the kind words.

Beoordeeld met 5 van de 5 sterren

Exceptional service

It was a TV fault that was fixed in a speedy and very efficient way.
Excellent service by engineers who really care and are passionate about the work they do.

11 augustus 2021
Review zonder uitnodiging
Logo Robinsons Electric

Antwoord van Robinsons Electric

Thanks for the kind words Russ, much appreciated

Beoordeeld met 5 van de 5 sterren

Excellent advice

Excellent advice , and exceptional product and installation , from a long established local company. I would strongly recommend this company

6 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Enquired recently about Commercial TVs…

Enquired recently about Commercial TVs for our accommodation business. Phil was extremely helpful and, even though he couldn't supply to us as we were way outside the delivery area (Somerset!), he gave up a lot of time on the phone to advise what TVs we would be best sourcing even though it was of no direct benefit to him or his company. We ended up taking his advice and purchasing said TVs locally. People of Lancashire & Cumbria - you are very lucky to have such a firm as Robinsons Electric available to you!

3 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hanging 65" Panasonic Oled TV on wall

Phoned to get a 65 Panasonic Oled fixed on my wall , great customer service from Phil with discussing with me what I wanted exactly ,and arranging an appointment as I work nights. Phil's son fitted the TV , very neat and professional job ,hiding all the cabling which I didn't think would of been possible. Also then went on to optimise the TV settings so I got the best possible picture.Very reasonable price for fitting which had been agreed prior with Phil .Thanks ,great job and will definately use Robinson's Electric again in the future .

12 juli 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great service and friendly staff

Great service and friendly staff. Has a problem with the equipment not set up in factory settings as they thought so it would program correctly for me. They can straight over to site to correct the issue.
Would use again

11 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Panasonic TV

We've just purchased a Panasonic TV and stand from Robinsons Lancaster. Phil took the time to show us the different options available and quoted a very competitive price. The set was delivered promptly at an agreed time by Phil's son, who also works in the business. He set the TV up and explained the features in detail. There was no extra cost for delivery or set up. We're so glad we decided to buy locally. The TV is brilliant and the personal service first class.

6 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service, products and price

My new washing machine arrived on time, delivered by two very knowledgeable, professional men. My machine works perfectly. Service at the shop in Kendal could not have been better. I no longer dread my appliances dying on me ... there is a local shop that will replace them, at a price the internet could not beat ... and with a smile. Excellent service on every front.

14 november 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I sorry I can't remember the gentleman…

I sorry I can't remember the gentleman name, but he was excellent very patient with us explain how the radio we bought in very fine detail we both said my wife and l we could not I ask for more, a credit to your company.

12 november 2019
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer