Rocket Gardens Reviews 

363
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

What fabulous service. I have placed 2 orders and was able to specify dates that I was unable to receive plants which was fantastic. Notifications were spot on re delivery and time frames. Plants... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Plants I ordered arrived in supreme, condition,in the most FaBuLous Packaging, during the hottest of tempretures, ALL Biodegradable and Hand Tended. Pure testament to the Love and Care that the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Ordered several varieties of chilli plants based on review based over 2 separate orders. Requested delay to order due to being away when delivery scheduled. One batch still arrived despite the request... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My order was delivered successfully on time, arriving in really good condition with amazing packaging. The plants were obviously handled with tender loving care and the informative booklet was also a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuin
  2. Biologische boerderij

Geschreven door het bedrijf

Rocket Gardens deliver boxes brimming full of organic vegetable, herb and fruit plug plants. They make growing your own seasonal fresh food a pleasure.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

363 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(363)

101 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good quality plants

Good quality plants, great customer service, and plastic free

10 juli 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Brenda,
Thank you for your comments, we are glad you are happy with your order and our customer service team were able to assist with your query.
Kind Regards,
Rocket Gardens

Beoordeeld met 1 van de 5 sterren

Ordered plants 12 days ago, still have not received.

Ordered plants 12 days ago. Still
Have not received. Says 5-7 days. Told
Rocket I needed the plants asap. Asked
Rocket after 7 days please cancel order and refund. No reply! No phone. No email back. No refund. No plants. Only more marketing emails from rocket gardens. Horrible.

11 juli 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Jo,
We are sorry to hear you are having some problems with your order. I can see from our system that our customer service team have replied to all of your messages but it seems your email account may have been blocking our replies. If you are able to make our email address one of the 'safe senders' in your email account this may help.
When you placed your order I can see you added some away dates which is why your order wasn't scheduled for shipping until after the date you were home due to our shipping times at the time of ordering. We would not be able to ship your order on the 7th as you would not have been home to receive it.
I hope we can resolve this issue for you so that you may receive your plants as requested.
Kind Regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

Healthy plants and fabulous service.

What fabulous service.
I have placed 2 orders and was able to specify dates that I was unable to receive plants which was fantastic.
Notifications were spot on re delivery and time frames.
Plants received were so healthy and packaged with zero plastic, but fully secured so that there was no movement in transit.
I am absolutely delighted to have found this company!

10 juli 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Leona,
We are so glad your plants arrived safely and our shipping times and communication with you was helpful and clear when ordering.
We are so grateful for your lovely feedback and hope to deliver more plants to you in the future.
Happy planting!
Kind Regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

OuTStanDinG NaTuRe

The Plants I ordered arrived in supreme, condition,in the most FaBuLous Packaging, during the hottest of tempretures, ALL Biodegradable and Hand Tended. Pure testament to the Love and Care that the Gardeners imbue upon their products, from seed to sell. These Treasured Gems are in good hands, as I take on their care and nurture. I would have no hesitation in recommending this Company on the quality of its products, service, ethics and ethos. A Genuine Joy To become custodian of such well raised youngsters, in the veg patch, full of the greatest potential. ThanK YoU To ALL of The StaFF InVoLved in The ProCess, Your AttenTion ReaLLy ShineS*~~💫

8 juli 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Vanessa,
Thank you for your lovely feedback. We are so pleased to hear you were happy with your delivery of plants and they all survived the journey despite the heat!
We hope you enjoy planting them.
Best Wishes,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

Plants grown with love.

My order was delivered successfully on time, arriving in really good condition with amazing packaging. The plants were obviously handled with tender loving care and the informative booklet was also a thoughtful addition. I have given them the best possible chance in life and they are doing really well. Although they arrived a little late I understand and appreciate now that this was due to extreme weather conditions and the team were doing their very best to nurture the plants through a tough time and it was well worth the wait! Thank you so very much all of you, I will definately be ordering from you again!

1 juli 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Gillian,
Thank you for your lovely comments. We are so glad your plants arrived safely despite the extra hot conditions during shipping. We hope you enjoy growing your veg plants.
Kind Regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

My first order from Rocket Gardens…

My first order from Rocket Gardens arrived today. It was very well packed and not a bit of plastic on any of it. It also contained a beautifully illustrated guide to growing.
I can’t praise this company enough, the plants were so healthy and strong.
I will certainly be ordering more from them.

1 juli 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Margaret,
Thank you for your lovely feedback. We are so glad you enjoyed receiving your plants, it's great to hear you will make use of our growing guide too!
We look forward to sending you some plants in the future.
Kind Regards,
Melody

Beoordeeld met 5 van de 5 sterren

A lovely company to buy from

A lovely company to buy from, emails are sent every step of your order and you always get a response from any emails that you might send.
I have bought plants from Rocket Garden for the last two years, they have all arrived in perfect condition except for some beans last year which had some strange spots on them.
I sent photos and they were identified immediately and new plants sent out.
This years plants have been perfect so far, always well protected for delivery and no plastic in sight which is one of the reasons that I use this company as I grow organically on an allotment and at home.
They don’t always send your order in one shipment as they like to deliver the plants at their best for planting but they will email to let you know.
I will continue to use them and definitely recommend you give them a try.

26 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi there,
Thank you so much for your lovely comments. We are glad to hear your plants arrived safely and our packaging kept them all snug and well protected for their journey to you.
When growing organic plants sometimes little issues can crop up but it's great to hear our team responded quickly to your query and sent you some replacement plants.
We look forward to sending your future plants!
Kind Regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

Beautiful healthy plants

Beautiful healthy plants, excellent environmentally friendly packaging. Kept up-to-date with delivery. Very helpful, excellent service.

20 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi there,
Thank you for your lovely feedback. We are so glad you enjoyed receiving your plants in our plastic free packaging and that you felt well informed throughout the ordering and delivery process.
We hope you enjoy growing your Rocket Gardens plants.
Kind Regards,
Rocket Gardens

Beoordeeld met 1 van de 5 sterren

BUYER BEWARE!

Multiple despatch change of dates. Now estimating end of June for despatch , arriving possibly beginning July , too late for plug plants to grow strong routes. The company is refusing to cancel the order. BUYER BEWARE! I will never use this company again. Bad experience.

25 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Alexis,
We’re sorry to hear that you weren’t happy with your Rocket Gardens experience, and we apologise for the disappointment this has caused.
When shipping live plants, there can unfortunately be occasions where unexpected delays occur. We always do our very best to communicate any changes as early as possible so customers are kept informed if estimated dispatch times need to be updated. I can see that we needed to do this in your case, and for that we are sincerely sorry.
When you requested to cancel your order, we provided the relevant link and explained that you didn’t need to have an account with us to complete the process. I appreciate that this may not have been as straightforward as expected, and I’m sorry for any frustration caused.
I can see that your cancellation request has now gone through, and our customer service team has been in touch to confirm this. Your refund will be processed in line with our standard timeframes, and you should see this back with you shortly if you haven’t already.
Once again, please accept our apologies for your experience. If there’s anything further we can help with, or if you have any additional questions, please don’t hesitate to get back in touch.
Best Wishes,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

Excellent service and plants

Excellent service had problem ordering, offered advice finally placed order.
Arrived when estimated, extremely well packaged, nice no plastic just card packaging (another company used plastic bags and sellotape, all but one plant died)
Would recommend Rocket and buy from again.
Plants looking healthy

2 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Roma,
Thank you for your comments. We are delighted to hear your order arrived safely and you appreciated our plastic free packaging. We hope you enjoy growing your Rocket Gardens plants.
Kind Regards,
Rocket Gardens

Beoordeeld met 2 van de 5 sterren

Ordered several varieties of chilli…

Ordered several varieties of chilli plants based on review based over 2 separate orders. Requested delay to order due to being away when delivery scheduled. One batch still arrived despite the request. Plants seemed small and feeble but it still early days! Second batch delivered was missing several plants and when chased was informed that they had an ‘issue’ and they are no longer available. Message was quite blunt and not really apologetic. Won’t be buying from them again

22 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi there,
We’re sorry to hear you were unhappy with the communication about your chilli plants. Our customer service team has been in touch to explain why they were missing from your delivery.

With live organic plants, stock issues can occasionally arise without warning due to factors beyond our control. We always aim to keep customers informed of any problems and are continually improving how we communicate, taking your feedback into account.
We hope this won’t deter you from ordering with us again.
Kind regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

Fabulous plants 😁

Rocket Gardens were helpful and courteous at all stages. They made sure I was completely aware of delivery schedules at all times and they were able to accommodate a request to change a delivery.
When the plants did arrive they were healthy and in excellent condition, all the more impressive as I live a very long way away from Cornwall! Thank you very much Rocket Gardens 😁😍

20 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Lucy,
Thank you for your lovely feedback. We are so glad your plants arrived safely despite their long journey to you. We are pleased our customer service team were able to assist with your change of delivery.
Happy Planting!
Kind Regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

A five star experience.

I have just unpacked my order from Rocket Gardens.
Beautifully packaged plants delivered with care.
Strong healthy looking plants with good roots and I hope and expect they will grow on well subject to weather conditions.
I was kept informed of anticipated delivery and possible delays at all times.
Rocket Gardens is clearly a reliable company seeking and achieving very high standards. A refreshing experience in today's environment.

23 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Beth,
Thank you so much for your lovely comments. We are so glad your plants arrived safely and you felt well-informed throughout the ordering and delivery process.
We hope you enjoy growing your plants.
Kind Regards,
Rocket Gardens

Beoordeeld met 2 van de 5 sterren

Tomato plug plants

Ordered tomato plug plants.
Dispatched late out of the timeframe given, however had good communication once I'd emailed them about this.

However, the plants that came are pathetic. Looked half dead on arrival but persevered and followed the instructions. They havent died, so no point emailing for a refund. But after 2 weeks they are still weedy little twigs and I'd be amazed if they even produce flowers, let alone tomatoes.

4 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Jen,
We are sad to hear you were not happy with the condition of your plants. We're also sorry to hear you didn’t feel you could email us for support. Please know that we’re always here to help in any way we can. If you would like to get in touch with us via email with some photos of the plants we would love to help put things right. (queries@rocketgardenshelp.co.uk)
Kind Regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

Happy customer :)

Great choice of plants and they arrived in great condition. I was warned that it would take a couple of weeks but it was worth waiting for.

22 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Karen,
Thank you so much for your comments. We are glad to hear you appreciated our range of plant available and that your order arrived safely. It's great to hear you were also happy with our communication with you regarding dispatch times.
We hope you enjoy planting your beans.
Best Wishes,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

Good quality and in good condition

Plants we ordered were a good size and in good condition, they were still moist when they arrived which was a pleasant change to what the"big boys" do. They did well letting us know when they are about to be dispatched, and when they had been.

Would definitely use again

20 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Cassandra,
Thank you for your feedback we are happy to hear your plants arrived safely and you felt well informed about the progress of your order.
Happy planting!
Kind Regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

Love my plants from Rocket

Love my plants from Rocket

So well packed and protected, all nice and damp and moist , nicely trimmed ready to plant

Look great and looking forward to see them grow

thank you very much

20 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Duncan,
Thank you for your review. We take care in packing the plants carefully, it's great to hear they arrived safely and ready to plants.
We hope you enjoy growing your Rhubarb this year!
Kind Regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

Amazing quality plants and beautifully…

Amazing quality plants and beautifully packaged. So much care has obviously been taken with them.

20 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Laurie,
Thank you for your comments, we appreciate you taking the time to leave a review. We are glad your plants arrived safely and well packaged for their journey to you.
We hope you enjoy growing them this year.
Kind Regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

I am always sceptical about buying…

I am always sceptical about buying plants through the post but this company have everything covered. I'm so impressed. Their information is spot on, their packing is brilliant and the plants all survived the journey.
The choice of seedlings is excellent, they source plants I've never seen offered anywhere else.
I've tried every plants through the post company and some are better than others many get it almost spot on. I had no reason to contact customer service but replacements are offered with a photo of the plants.
I've no hesitation in recommending them.

20 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Sheila,
Thank you for your lovely comments. We are so pleased you were happy with your delivery and enjoyed the range available on our website. We are grateful for your recommendations too. We hope the flower plants you ordered brighten up your garden this summer.
Kind Regards,
Rocket Gardens

Beoordeeld met 5 van de 5 sterren

Mini Year Round Veg Patch is a game changer!

I was extremely lucky to receive a Mini Year Round Veg Patch gift voucher from a friend this year. So far I've received two deliveries of the most beautifully packaged, carefully pre-grown vegetable plant plugs which has (frankly helped me leap-frog the hardest part of growing from seed) and allow me to plan out my raised beds with a bit more promise. Growing is new to me, as it's only my second year - but I can see that this is a game changer already! Brilliant company to deal with. Loads of delivery communication. Splendid service!!

13 juni 2026
Review zonder uitnodiging
Logo Rocket Gardens

Antwoord van Rocket Gardens

Hi Jo,
Thank you so much for your lovely feedback. We are so glad you enjoyed receiving your plug plant delivery and they arrived safely and well packaged for their trip.
We hope you can enjoy harvesting your veggies this year.
Kind Regards,
Rocket Gardens

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