Rough Guides Reviews 

409
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TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

The friendly Emilie who fully engaged with our requests re hotels, travel and activities was always there with ideas and suggestions. All the arrangements worked smoothly - we even found each othe... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a great experience in Vietnam. Our selected tour guide Justravel Asia were absolutely perfect, seamless arrangements from the first chat with Han our contact to the final day of our trip. This... Toon meer

Beoordeeld met 5 van de 5 sterren

This was our second trip planned by Martina, Senior Italian travel agent. She is FANTASTIC!!!!!!!!!! She planned a trip of a lifetime for our 30th anniversary celebration. It was fun, historical, r... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic trip to Vietnam. We booked Trails of Indochina through Tough Guide and they were fabulous. Listened to what we wanted and what hotels we liked and put together a great itinerary which we... Toon meer

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Tailor-made trips by local experts to bring you off the beaten path, effortlessly


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4,8

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TrustScore 5 uit 5

409 reviews

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4,8

Alle reviews

(409)

104 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Organized, smooth, interesting, wonderful

Everything was very organized, and timely, great communication throughout the trip. We had knowledgeable guides in every city/point of interest to explain the history and significance of sites. Mustapha drove us all over the country and told us about the culture, and traditions of Morocco. He also took us off the beaten path and introduced us to some of the locals. It was a very memorable experience, and we hope to come back to see more of Morocco.

7 mei 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Sylvia,

Thank you so much for your kind review!

We're delighted to hear that everything ran smoothly and that you felt well supported throughout your trip. Great communication and knowledgeable local guides are such an important part of the travel experience, so it's wonderful to know they helped bring the history and significance of each destination to life.

We're especially pleased to hear that Mustapha made such a positive impression. From sharing insights into Moroccan culture and traditions to taking you off the beaten path and introducing you to local communities, those authentic moments often become the most memorable parts of a journey.

Thank you for choosing Rough Guides for your Morocco adventure. We hope to welcome you back to discover even more of this incredible country in the future or any of our other destinations.

Best wishes,
Franziska
Head of Travel

Beoordeeld met 5 van de 5 sterren

Second trip to China

This trip is my second time with Odynovo in China. As in the previous one, it was really amazing, from the planning for the trip to the end of the journey in Guangzhou. The team at Odynovo helped me determine the best travel period (to avoid the holidays) and the best places to visit. It involved Chengdu, Chongqing, Zhangjiajie, and Guangzhou in 14 days. All the places are really amazing, with a mix of historic sites and beautiful natural scenery.

I want to highlight all the guides, Abby, Stella, Joyce, and Solon, who helped make this a perfect trip. All of them are very professional, helpful, and, of course, sympathetic.

Besides, the choice of hotels and the internal trips by train were very well done, with no issues throughout the trip.

I look forward to visiting China again with Odynovo, knowing more of this amazing country, with all the help and support from the company.

9 april 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Paulo,

Thank you so much for your wonderful review and for trusting us with yet another trip.

We're delighted to hear that your second trip to China was just as memorable as your first. It sounds like the combination of Chengdu, Chongqing, Zhangjiajie, and Guangzhou gave you a fantastic mix of cultural highlights, history, and spectacular scenery.

We'll be sure to pass on your kind words to Abby, Stella, Joyce, and Solon who helped make your experience so special. Providing knowledgeable, professional, and caring support throughout a journey is exactly what we strive for.

It's also great to hear that the hotel selections and train arrangements worked seamlessly, allowing you to focus on enjoying your trip without any worries.

Thank you for sharing your experience. We look forward to helping you discover even more of China's incredible destinations on your next adventure.

Speak soon,
Franziska
Head of Travel

Beoordeeld met 5 van de 5 sterren

We had an amazing trip to Japan…

We had an amazing trip to Japan coordinated by Bruce from Odynovo. He helped us plan the trip we wanted. All accommodations, guides, drivers, and in country travel were great. I highly recommend using them for your next trip!

15 april 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Carol,

Thank you so much for your wonderful review!

We're delighted to hear that you had such an amazing trip to Japan. It's great to know that Bruce helped create an itinerary that matched exactly what you were looking for and that all the accommodations, guides, drivers and transport arrangements came together seamlessly.

Japan is such a fascinating destination and we're thrilled that you were able to enjoy it with confidence knowing the details were taken care of.

Thank you for your recommendation and for trusting us with your trip. We hope to help you plan your next adventure soon!

Franziska
Head of Travel

Beoordeeld met 5 van de 5 sterren

Traveled for fifteen days solo all…

Traveled for fifteen days solo all through Jordan. My driver, Hamza, was amazing. I looked at other companies- less/more expensive and Rough Guides provided me with the sites and itineraries I wanted. The trip was made to my wants and flexible. I felt completely safe the whole time. Jordanians are very kind and welcoming. Hamza was prompt, safe and gave so much information on each area. I swear he knows everyone! The guides for the sites were a great resource- they go through months of training. The love language of Jordan is FOOD. Try everything! The hotels were a perfect fit at each area. Concern for how the Middle East is shown in the media quickly dissolved. I felt safer than in the US. English is taught in school so speaking with locals was never an issue. I traveled from Irbid to Aqaba and everything in between. Rough Guides made my trip a breeze from arrival/greeting right off the plane to departing. Ask for Hamza- he will teach you a few simple phrases that will endear you to Jordanians. Don’t hesitate- just GO!

15 april 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Cynthia,

Thank you so much for sharing your experience! We're thrilled to hear that your 15-day journey through Jordan was such a memorable one. It sounds like Hamza made a real difference, and we're delighted that his knowledge, warmth, and local connections helped bring the country to life for you.

Very happy to hear that you felt safe and welcomed throughout your travels, and that everything from the guides and hotels to the logistics ran smoothly. Jordan is a truly special destination and it's wonderful to hear how quickly any concerns disappeared once you experienced the country's hospitality firsthand.

We'll be sure to pass your kind words on to Hamza. Thank you for trusting us with your adventure, and we hope to help you discover many more incredible destinations in the future.

Franziska
Head of Travel

Beoordeeld met 5 van de 5 sterren

Unique French Travel Review

We recently returned from a 14-day visit to France organized by Vaseem Akarim of Unique French Travel. As international travel veterans (more than 100 countries combined), we were extremely impressed by the detailed itinerary and personal suggestions prepared by Vaseem. All three of our different hotel stays were excellent with gracious hosts, all of the many transfers were punctual and performed by experience drivers, and all of the tours scheduled by Vaseem were led by knowledgable and personable guides. This was my fifth visit to France and my wife’s second and certainly the best experience in the country for both of us. Even the crowds in Paris and Mont Sainte-Michel were easy to deal with due to the information provided by Unique French Travel. So, in conclusion, all we can add is “Thank you, Vaseem.”

17 april 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Bruce,

Thank you so much for your wonderful review!

We're especially pleased to hear this from such experienced travelers. Having visited more than 100 countries between you, your praise means an extra great deal to us.

It's fantastic to know that Vaseem created an itinerary that exceeded your expectations and helped make this your best visit to France yet. We're delighted that the hotels, transfers, and guided tours all ran smoothly, and that the local knowledge and recommendations helped you make the most of iconic destinations such as Paris and Mont Saint-Michel.

We'll be sure to pass your kind words on to Vaseem, who will be thrilled to hear how much you enjoyed the trip.

Thank you for trusting us for your French adventure and we're so excited to talk about the next :)

Franziska
Head of Travel

Beoordeeld met 5 van de 5 sterren

Highly recommend this tour to Japan

We had a great experience on a two-week tour of Japan!
Firstly, our tour plan was expertly designed and encompassed many of our personal choices. The hotels and transportation choices (both private and public types) were top-notch and placed us conveniently to each tour location.
Our guides were the highlight that made the trip so enjoyable, They were all friendly, energetic, and extremely helpful. They made the tour so much better by providing a local perspective. They also gave us practical suggestions for our free days so we could explore on our own with confidence.
We had a great tour experience and would highly recommend this company to others.

10 april 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi JHanlon,

Thank you so much for your wonderful review!

We're delighted to hear that you had such a great experience exploring Japan.

We're thrilled that your guides were such a highlight of the trip. Having knowledgeable local experts who can share insights, recommendations, and practical tips often makes all the difference and we're glad they helped you enjoy both the guided experiences and your independent exploration with confidence.

Thank you for your recommendation and for choosing us for your Japan adventure. We hope to help you discover many more incredible destinations in the future.

Franziska
Head of Travel

Beoordeeld met 5 van de 5 sterren

Rough Guide helped organise a safe & well put together holiday

Rough Guide helped organise an excellent & most enjoyable trip... taking away alot of the potential issues & stress associated with independently moving around India. Happily changing the trip until we finally settled on a sensible routing which matched our requirements.
Making for a safe & well put together holiday.

26 februari 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Iain,

Thank you so much for your kind review, we’re really happy to hear you had such an enjoyable trip to India.

It’s great to know the planning process helped shape a route that worked well for you and took away the stress of organising everything independently.

We’d love to help you plan your next trip whenever you’re ready to explore another destination.

Franziska

Beoordeeld met 5 van de 5 sterren

Brazil holiday…

Eric organised our Brazil holiday perfectly. He was a real pleasure to work with and always responded promptly to all our questions. We had the opportunity of meeting Eric in Rio which was really great. He also kept in touch throughout our trip to ensure things were running smoothly. All the guides at the various destinations we visited were excellent. Very pleasant personalities and full of local knowledge. Overall a fantastic holiday organised by an excellent company

7 februari 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Shah,

Thank you so much for your kind review, wonderful to hear you had such a fantastic trip to Brazil.

It’s great to know Eric was such a pleasure to work with and supported you throughout, including meeting you in Rio. That personal touch really makes a difference, and I’ll be sure to pass on your feedback to him.

We’re also glad to hear the guides added to the experience with their knowledge and support along the way.

Thanks again and we'd love to help you with any future holidays.

Best,
Franziska

Beoordeeld met 5 van de 5 sterren

What an amazing experience

What an amazing experience. My husband and I were looking to visit Morocco and were not keen on a self-drive (which I still do not recommend) and also did not want to join in a group. We did have the option of taking a private tour with a South African operator but decided on Tilila Travel through Rough Guides. It turned out to be the best choice. They helped us with the planning of the route, suggested sites and activities, arranged all the local guides, accommodation etc, and even arranged for a Moroccan sim card (which worked better than the E-sim in rural areas). Always very quick to respond to our request and help with the visa applications. Our personal guide Tawfiq met us at the airport, and was on call through the trip, for pickups and transfers, meeting with guides, suggesting restaurants, finding banks, warning us of scams – you name it. We were so pampered. But even better, from the start we told Tawfiq that we wanted to have an authentic experience, and that is what he gave us: - a meal with a Berber farmer and his family; cooking classes in a Marrakech home; a picnic Moroccan style among the Rabat locals, and so many tales and insights. He went beyond the itinerary so that we could experience the true Moroccan culture, away from the more touristic spots. Tawfiq treated us like royalty, and we felt safe in his charge . We will definitely use Tillia and Rough Guides again.

19 maart 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Arlene,

Thank you so much for your wonderful and detailed review, it really means a lot.

We’re so pleased to hear you and your husband had such a memorable experience in Morocco and that Mohamed and his team helped bring everything together so seamlessly. It’s great to know the planning, support and little details along the way made such a difference.

Tawfiq sounds like he truly elevated the trip, and those authentic experiences are exactly what make travel so special. I’ll be sure to pass on your kind words to him and the team.

We’d love to help you plan your next adventure whenever you’re ready to explore another destination.

Best,
Franziska

Beoordeeld met 5 van de 5 sterren

We had the best holiday ever in…

We had the best holiday ever in Cambodia! Rough Guides organised a fantastic trip - couldn’t fault anything. We were so well looked after - everything was seamless. The two guides we had, Saran and Sunny, were wonderful, so knowledgeable and also had great sense of humours! Couldn’t recommend them both enough. Thank you Rough Guides for a truly memorable holiday - what an amazing country Cambodia is.

22 maart 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Fenella,

Thank you so much for your lovely review. Great to see you had such a wonderful time in Cambodia.

"Best holiday ever in Cambodia" really made our day - amazing feedback, great to see everything was seamless and you couldn't recommend your two guides enough.

We're here and ready to help you plan the next memorable trip.

Best,
Franziska

Beoordeeld met 5 van de 5 sterren

2 Unforgettable Weeks in Rio x

I used Rough Guides to plan a once in a lifetime trip for my husbands 50th to Brazil. Angela planned the whole trip and we chatted to understand everything we wanted to see. Communication was amazing throughout, even during the trip we were contacted the in advance with all booking confirmations. The accommodation selected was perfect, in all 4 places we stayed. Copacabana, Paraty, Illa Grande and Ipanema. It was a trip of a lifetime and I have nothing but praise for the whole booking process. Highly recommend !!

20 maart 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Lucy,

Thank you so much for this lovely review, what a special way to celebrate your husband’s 50th.

It’s great to hear Angela really understood what you were looking for and brought everything together so smoothly, both during the planning and while you were travelling. And it sounds like you had an incredible mix of places, Copacabana, Paraty, Ilha Grande and Ipanema is hard to beat.

Really glad to hear everything worked out so well and lived up to such an important trip.

We’d love to help you plan the next one whenever you’re ready.

Franziska

Beoordeeld met 5 van de 5 sterren

Excellent service

We were very happy with our holiday in Vietnam and Cambodia organised through Rough Guides with Juliana from Odynovo. While arranging the itinerary we FaceTimed Juliana and sent messages to confirm preferences and ask questions. Juliana was quick to respond and action all requests. She made suggestions to give us the best experience within our budget.
We started in Hanoi with Tuan as our guide - he was a fantastic guide with great insight and information about the history of northern Vietnam and how life has changed in his lifetime. Is food tour helped orientate us and inform us about traditional dishes. He also gave excellent suggestions where to eat in the evenings. He tailored our days to suit our interests and ensured we knew how to meet up with tours organised with other agencies. He was wonderful! After a luxurious overnight cruise in Halong Bay Tuan made sure we were able to catch the overnight train to Da Nang which was great fun.
In Da Nang we were met by Qwac who was kind and helpful during our stay, we were able to get superb tailor made dresses and trousers on his recommendation at Blue clothing. Our driver Tuang greeted us with cold water and flannels as needed.
We had booked homestay at Jackfruit and were initially disappointed to be staying next door as we had liked the look of Jackfruit. Very glad we stayed as the family were kind and we enjoyed lovely breakfasts and they helped us with laundry giving us an authentic homestay experience which is what we wanted.
Kim made our stay in Saigon amazing- particularly during our day trip to the Mekong River Delta. She was fun, very knowledgeable and interesting about the history and current affairs. Kim gave good recommendations for activities in our down time, helped us negotiate tipping and was a godsend ensuring we were at the right gate for check in for our flight to Cambodia.
In Cambodia we met our guide, Sun who has been incredibly attentive with our driver Mr Ya. He has not only recommended but also booked restaurants and transport in the evenings. He arranged late check out without being asked for our final day. He adapted the itinerary with our agreement to avoid being out at the hottest part of the day. Mr Ya is always ready with ice cold water and icy flannels on our return to the air-conditioned car after exploring temples.
Overall we have been incredibly impressed with booking through Rough Guides - thank you so much, we are already thinking about our next trip and will certainly come back to Rough Guides.

21 maart 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Mandy,

Thank you so much for taking the time to share such a detailed review, it was a pleasure to read.

It’s great to hear how well everything came together across both Vietnam and Cambodia, and that Juliana supported you so closely throughout the planning process. I’ll be sure to pass on your kind words to her.

It also sounds like you had an incredible team on the ground, from Tuan helping you settle into Hanoi, to Kim in Saigon and Sun and Mr Ya in Cambodia. Those personal touches, recommendations and small moments along the way really make a difference.

I especially enjoyed reading about the mix of experiences, from the food tour and overnight train to the homestay and time in the Mekong Delta, it sounds like a fantastic journey.

We’d love to help you plan your next trip whenever you’re ready, it sounds like you already have the travel bug for the next one.

Franziska

Beoordeeld met 5 van de 5 sterren

Rough Guides working with local…

Rough Guides working with local provider GWA in Costa Rica provided a fantastic experience. Mixture of adventure experiences with nature. Communication was always polite and prompt. Organisation and logistics went very smoothly. And planning was flexible allowing upgraded hotels, private transfers to bespoke our experience and fit around our schedules and flights. Will definitely use Rough Guides in future. They exceeded my expectations. Pura Vida !

17 maart 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Romi,

Thank you so much for your lovely review, we’re really pleased to hear you had such a fantastic experience in Costa Rica.

It’s great to know the mix of adventure and nature worked so well, and that the flexibility in planning allowed you to shape the trip exactly how you wanted it. I’ll be sure to pass on your kind words to the team as well.

Really glad everything ran smoothly and lived up to expectations.

We're here and looking forward to help you for a future trip - hopefully again exceeding your expectations.

Pura Vida,
Franziska

Beoordeeld met 5 van de 5 sterren

Istanbul and Cappadocia - brilliant

We booked a trip to Istanbul and Cappadocia which was brilliant. Everything went very smoothly, taxis turned up on time, hotels were comfortable and welcoming and any questions we had both before the trip and during it were answered promptly, even out of hours. All three tours which were part of our trip were interesting and the guides were knowledgeable and friendly. The 1811 Cave Hotel was stunning as was Cappodicia itself. All in all, we would throroughly recommend this trip.

18 maart 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Alison,

Thank you so much for your lovely review, we’re really pleased to hear you had such a great trip to Istanbul and Cappadocia.

It’s great to know everything ran smoothly and that you enjoyed the mix of experiences, especially the tours and time in Cappadocia. The 1811 Cave Hotel is a special one, glad it lived up to expectations.

Really appreciate the recommendation and we’d love to help you plan your next trip whenever you’re ready.

Franziska

Beoordeeld met 5 van de 5 sterren

Brilliant trip to Argentina and…

Brilliant trip to Argentina and Patagonia. Well organised with hotels and transfers booked but majority of days left free to plan ourselves once we were there.

28 februari 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Sheila,

Thank you for your great feedback, we’re so pleased you enjoyed your trip.

It’s fantastic to hear the mix of pre-arranged elements and flexibility gave you the freedom to explore at your own pace.

We hope to help you plan another trip soon.
Franziska

Beoordeeld met 5 van de 5 sterren

Roberto and changing plans

Roberto, our Costa Rica expert, was diligent in crafting an itinerary to create a truly memorable experience. We began with an outline and he worked to tailor a trip that would tick all of our boxes. Unfortunately, we had to postpone our trip for now. We will certainly contact Roberto when we are ready for an adventure in Costa Rica.

18 maart 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi David,

Thank you so much for your kind words, we really appreciate you taking the time to share this.

It’s great to hear how well Roberto supported you in shaping the right itinerary and tailoring everything to your plans. I’ll be sure to pass on your feedback to him.

We completely understand that plans can change, and we’ll be here whenever you’re ready to pick things back up and plan your Costa Rica adventure.

Franziska

Beoordeeld met 4 van de 5 sterren

Well worth it!

The setting up process was painful. I felt like I did much of the work and that was the entire point of going through this travel assist was to not go through that.
That being said, the effort paid off and everything was flawless during the trip. We loved 100% of all our activities, tours, guides, hotels, etc.

28 februari 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Karen,

Thank you for your feedback, and for taking the time to share your experience.

I’m sorry to hear that the planning process felt more difficult than expected, that’s certainly not the experience we aim to provide, and it’s helpful for us to hear this. We have shared your feedback with Amelie and already had a follow up session with her to address these issues.

I’m very pleased to hear that once you were on the trip everything ran smoothly and that you enjoyed all of the activities, guides and hotels. That’s exactly what we want every trip to deliver.

We’ll take your comments on board as we continue to improve the planning experience, and we’d love to help you again in the future.

Franziska

Beoordeeld met 5 van de 5 sterren

Awesome trip with a thoughtful…

Awesome trip with a thoughtful itinerary that was planned excellently. Made for an effortless vacation. It was well tailored to our needs as a family of 5 with young children. Thanks for an incredible experience

5 maart 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Aaron,

Thank you so much for your kind words, we’re really pleased to hear you had such an effortless and enjoyable trip.

It’s great to know the itinerary worked well for your family and was tailored to traveling with young children, that’s exactly what we aim for.

We’d love to help you plan your next trip whenever you’re ready to explore another destination.
Franziska

Beoordeeld met 5 van de 5 sterren

Seven Wonder Tour of India

We were put in touch with Seven Wonder Tours through Rough Guides for our recent month in India, the amount of quality service provided was outstanding. The ease of swapping and changing itinerary and the ability to talk directly through WhatsApp with Abhinav, who’s company, We will be recommending to friends, was great all round. The trip was professionally organised, was easy. the drivers, guides and tours whilst on the ground were all taken care of. Looking forward to more adventures in the future

10 februari 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi James,

Thank you so much for your lovely review, we’re really pleased to hear you had such a positive experience in India.

It’s great to know the flexibility during the planning stage and the direct communication with Abhinav made things easy, and that everything on the ground ran smoothly throughout your trip. I’ll be sure to pass on your kind words to him and the team.

We’d love to help you plan your next adventure whenever you’re ready.

Franziska

Beoordeeld met 5 van de 5 sterren

Rough Guides and Tamer - outstanding performance in a complicated plan!

The initial work by Rough Guides to select and suggest local people/Companies for our trip was excellent.
Having chosen Tamer (Authentic Travel), we were more and more convinced that he was a perfect choice - knowledge, experience, communication, professionalism, clarity and on top of these, his dedication to ensuring every element of our pre-trip and during the trip itself was the best it could be. When potential issues arose (as they always will), Tamer was ahead of the problem, solving it often before we knew about it. We travel a lot, and this is the best it can be! We do not say this lightly, having given some terrible reviews to those who can't meet at least the minimum to be expected.
We would unconditionally recommend both Companies to everyone.

11 maart 2026
Review zonder uitnodiging
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Antwoord van Rough Guides

Hi Anthony,

Thank you so much for this thoughtful and detailed review, we really appreciate it.

It’s great to hear the initial matching process worked well and that Tamer proved to be such a strong fit for your trip. His proactive approach and attention to detail make a real difference, especially when handling the unexpected, so I’ll be sure to pass on your kind words to him.

It means a lot to hear this stands out given your travel experience, and we’re delighted everything came together so well.

We’d love to help you plan your next trip whenever you’re ready to explore another destination.

Franziska

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