Routine Wellness Reviews 

383
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 1 van de 5 sterren

I have used the shampoo and conditioner for almost three months now, rosehip. Unfortunately, I haven't really seen any improvement with the thickness of my hair. It also feels quite heavy in my hair a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I started to notice significant hair loss after surgery. I cam across Routine while looking for shampoo to help with hair loss. I have been using Routine shampoo since May, have noticed significant re... Toon meer

Beoordeeld met 5 van de 5 sterren

My neighbor was so happy about Routine that I’ve decided to give it a try. I’m usually obsessed with scents so I started with a discovery set to know ALL the options 😍 I went with Rose Hips and Unsc... Toon meer

Beoordeeld met 5 van de 5 sterren

Many things to love - firstly, it really does reduce hairfall and encourages new growth. It smells delicious! A little goes a long way… lasts a long time. You get freebie samples with every purchase a... Toon meer

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3,5

Gemiddeld

TrustScore 3.5 uit 5

383 reviews

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Heeft 27% van zijn negatieve reviews beantwoord

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3,5

Alle reviews

(383)

230 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

No difference to hair loss

I’ve been buying this for 10 months and wanted to give it a chance before commenting. It smells amazing and lasts ages, but in 10 months there is absolutely no difference to my hair loss, therefore I have cancelled my subscription.

10 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am in remission from cancer and this…

I am in remission from cancer and this has been a blessing to my hair growth journey. It's so humiliating to be bald after your chemo treatments and also while I have been in remission. I researched many possibilities of better hair growth. I can happily say that this has made a huge difference in my hair growth journey. From bald to 3 inches in a few short months is huge. I am beyond grateful for this shampoo and conditioner. Thank you for allowing me to get my life back.

30 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really thought Routine would not…

I really thought Routine would not work, but after just two weeks I noticed a difference hair stopped dropping out as much and by the third week I had noticed lots of hairs coming through my scalp. I have tried numerous shampoos and it’s the only one that has worked. I have very fine coloured hair and so it’s very noticeable when hair drops out.

20 juli 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Beware with subscriptions

The 2 stars are for the product as is good for my hair and smells lovely.
However, be warned if starting the subscription from the UK. My subscription renewed (I set it for 6mnths so completely forgot), no notifications of upcoming shipment, they took my money (can't do without that money at this stage and product not needed) and shipped the product. When I queried it, their customer service team were responsive and advised an email was sent, which was not received, but was pretty much told there's nothing they can do, so, I'm money down and with a product I don't need (could return for a refund but would likely cost the same to ship back to the US). Fake reviews, and shipping products without prior notification knowing there won't be anything the customer can do once the goods have shipped, I feel, is an underhanded way of running a business.

10 augustus 2026
Review zonder uitnodiging
Logo Routine Wellness

Antwoord van Routine Wellness

Hey Georgie, your subscription renewed on August 5th. TrustPilot does not allow us to upload photos but here is a link to the screenshot of the email we sent to you on August 2, 2026 at 1110PM letting you know your subscription would renew soon: https://www.dropbox.com/scl/fi/zwawlrnkj9ihdffecx022/Screenshot-2026-08-10-at-11.07.59-AM.png?rlkey=du19fb6edrfxnjieyexile045&dl=0


Your subscription renewed on August 5th, and on August 6th we sent you an email letting you know your package shipped. On August 8th, you emailed us asking to cancel the transaction. We had emailed you twice by then - once on August 2nd, and once again August 6th.

Beoordeeld met 5 van de 5 sterren

WONDERFUL PRODUCTS THAT WORK & AMAZING SERVICE

I have been using Routine Wellness products now for only 6 months but the difference in my hair is amazing. I used to have handfuls of hair in my comb after every wash, and now nothing, not one single hair. At 77 years old, I'm actually receiving compliments. But even better than the wonderful products, is this company's customer service. I feel I drive them nuts with my questions but each inquiry is handled promptly and satisfactorily. This company is unlike any other I have dealt with over the years and I can't express my gratitude strongly enough, other than an enormous THANK YOU.
Janet Kaye
Melbourne, Australia

10 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve been having a Keratine Brazillion…

I’ve been having a Keratine Brazillion Blow Dry for a few years. After treatment you’re advised to only use paraben and sulphate free shampoo and conditioner. It’s always been difficult to buy these products. So when I saw Routine Wellness advertising their shampoo and conditioner free of these chemicals I decided to give them a try. I’ve also been losing my hair for months. Not only do they leave my hair shiny, frizz free and fuller, my hair loss has been minimal.
At first I thought they were quite expensive but no,each litre bottle will last me months and months, as you only need a small amount of them both. They also smell delicious!
I love these products and I’m so glad I tried them

8 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Proud user of spoiled child

I love this stuff my hair has actually grown at Fuller thicker the curls are back my skin is so shiny my nails stay longer they last longer long now but making any sense and my stomach I have stomach problems and I feel a lot better since I've been using a spoiled child stuff I stand by you 100%

8 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely love this shampoo and…

I absolutely love this shampoo and conditioner set. I have used this for about 2-3 months & it has filled in my thinning front and made my hair thicken, I love it. I have recommend this to several friends and family. I have health issues but at certain ages you get super thin. If you are on the fence pull the trigger you will not be disappointed 💜💜💜💜

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Product doesn't work

Hi, I ordered your product and have been using it for at least 8 weeks. Not only has my hair loss not stopped but it is getting worse. I've attached a photo of the amount of hair I lose after every shampoo. I am so disappointed and would like my money back as advertised. I can return what is left if you want it. Mary Adele Cluck

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was using a pricey “prescription”…

I was using a pricey “prescription” hair care system my daughter gifted me. It was good and so was my hair. Then back-to-back surgeries took a toll; the emotional and physical stress caused serious hair thinning. After research I ordered Routine and noticed new baby hairs within a few weeks. My hair is back to normal and I am a dedicated Routine user forever.

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The absolute best products

The absolute best products. I have been using it for several months and my at the difference in my hair! So much of a difference that even my hair stylist has noticed and asked what products I am using. My hair is stronger, hardly sheds anymore, I have lots of new growth coming in (according to my stylist)and looks so much fuller. Love these products!

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Made My Hair Loss Worse

Ordered as part of a sale based on the positive reviews on facebook. For me it simply didn't work, after 3 weeks I had much more hair loss then before. I noted this on one of their fb adverts and was quickly blocked from their FB page. I should have realised no company gets only positive feedback. I wasn't rude in my comment, just said for me it made my hair loss worse. Its very poor for a company to remove the negative comments then block.

Company now saying they wanted my order number?? How could I give it - you blocked my from social media and messenger.

3 augustus 2026
Review zonder uitnodiging
Logo Routine Wellness

Antwoord van Routine Wellness

We tried to ask you for more information about your experience with us but you did not provide your order number.

Beoordeeld met 5 van de 5 sterren

Amazing!

I have been using routine for about a year and my hair is so healthy again. Fuller and thicker, I wash it every 4 days and it looks and feels amazing. I was loosing hair before and used shampoo that cost almost 100 dollars and it didnt help. I tried routine and loved the way my hair felt.

6 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Better options out tgere

Ordered the shampoo & conditioner. Within seconds got an email saying “complete your order”. Thinking I’d done something wrong I clicked on the link only to find this ordered a second set. Contacted them straight away to cancel and ask for a refund. 24 hours later they came back and said it was cancelled and refund issued. Waited almost 2 weeks, no refund. Raised an issue with my bank - to be then told because I’d don’t this they were no longer prepared to speak to me!
As for the product. I got the coconut one. Smells nice but I need to wash it every day when using as it seems to make my hair greasy within a few hours.

Needless to say I don’t recommend and I won’t be buying it again!

18 juni 2026
Review zonder uitnodiging
Logo Routine Wellness

Antwoord van Routine Wellness

On June 13th, you placed two orders: 705042773 and 7705042535. These orders were placed 40 minutes apart.

You ordered under the email address ending with @me.com
You then contacted us under a different email address ending with @gmail.com and asked to cancel one.

We cancelled one of your orders as soon as you provided your correct email address. So yes, it took us some time to cancel one of your orders because you contacted us from an email address not associated with your order.

You then filed a dispute with your bank on June 19th for the other order that we had not refunded, claiming we had fraudulently charged your card. This was incorrect - we had refunded you already for your original order. We have email receipts to prove this.

Are you okay with us sharing screenshots of our communications here?

Beoordeeld met 5 van de 5 sterren

Best Shampoo and Conditioner Ever!!!

I am 61 years old and have always had a head full of hair...a rubber band would struggle to get around my ponytail twice...i started losing and I am still not sure what caused it...but it was coming out by the handful multiple times a day. I have only been using the shampoo and conditioner so far and just ordered my 2nd bottle of shampoo ans noticed massive decrease in hair loss the 1st week. I have the hair supplement on the way and expect to be just as happy. I have purchased the citrus smells and love them but wish they had sample bottles so I could smell each one before purchase.

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Back in February

Back in February, I started using Routine Wellness Shampoo after noticing my hair was thinning from being on a GLP-1. Fast forward to now, and I honestly can't believe the difference. My hair is thicker, feels fuller, and I'm seeing new growth where it had thinned. It's truly been a game-changer for me, and I'm so grateful I gave it a try. Everyone's results are different, but this has made a big difference for me.

18 februari 2026
Review zonder uitnodiging

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