Ordering process was easy. The log store ordered was well made and capacious. Delivery time was faster than I expected. Assembly really a two man job and fairly straightforward. All required screws we... Toon meer
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Lees wat reviewers zeggen
Log Store is robust and as described with delivery taking a little more than 2 weeks. So why only three stars? A few issues let it down: • Several parts of the store were wet on arrival and neede... Toon meer
Very pleased with our experience with this firm. A well made double pergola with good quality fixings. We had a problem with the external delivery firm who failed to deliver all the components at o... Toon meer
Customer service was excellent with very quick response times. Delivery service was excellent and packaging. Canopy now up and very pleased with the quality and great instructions. My only small thing... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UK manufacturer and retailer of quality wooden garden furniture including tables, benches, log stores, bin storage, tool stores, bridges and children's outdoor play equipment.
Contactgegevens
Ashbourne House, 2 Dovecote Meadows, Aslackby, NG34 0HZ, Sleaford, Verenigd Koninkrijk
- 01778 440803
- info@rutlandcountygardenfurniture.co.uk
- www.rutlandcountygardenfurniture.co.uk
4,7
Uitstekend
2K reviews
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Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Very good product
21 augustus 2026
Great service delivered in a timely…
Great service delivered in a timely manner and well wrapped up to protect it
21 augustus 2026
Great quality well made
Excellent quality item
Well made and delivered well packaged
Wouldn’t hesitate to purchase from them again
21 augustus 2026
Had damaged items and builder fitted…
Had damaged items and builder fitted when I wasn’t home , informed Rutland and didn’t offer any solution
21 augustus 2026
Antwoord van Rutland County Garden Furniture
Hi Antony,
Whilst we do sympathise with you in as much as there appeared to be some small area of cracking which you kindly photographed, we feel it unfair to say that we "didn't offer any solution"?
Your porch had been assembled by your builder before you sent in any photos and we can only assume that he either didn't notice the cracking or felt that it was insignificant enough to warrant interrupting the build process to tell you?
Once we had received and reviewed the photos, we sent an email apologising to you on the same day, Tuesday 1st September, clearly stating: "...the structure is fully assembled, it will not move, so you should be fine with the slight cracks in terms of strength, however if you would prefer to have these parts replaced, I can get these sent out for you.", to which we later received the reply "Not when it’s already fitted, but thanks anyway".
If you should notice any change in the porch in the future that you feel may affect its integrity or stability then please do let us know and we will be happy to address this, as we would for any customer.
Best regards
RCGF team
did not fit together that well
did not fit together that well, some holes and 1 hinge in the wrong place. 3 bin store. Looks ok and I suppose its just to keep bins in.
18 augustus 2026
Very helpful
Very helpful, it was no problem in delaying the delivery until I was ready with great communication every step of the way.
14 augustus 2026
Awesome piece of kit
Awesome piece of kit, dead easy to assemble and really looks the part
11 augustus 2026
Lovely log stores
Lovely log stores. Went together easily following the instructions,complete with photos. Very heavy and sturdy.
4 augustus 2026
Item is really good quality and was…
Item is really good quality and was extremely easy to assemble. Everything fitted perfectly and only took 1.5 hours from start to finish.
31 juli 2026
Lovely large log store
Lovely large log store. Well wrapped on delivery.
Easily put together and looks great.
31 juli 2026
Very good materials and design, delighted.
Very good materials and design. Delivered on time. Local workmen had no problem using the excellent instructions to assemble it .
Looks superb in situ on my patio so I'm delighted.
31 juli 2026
Customer service was excellent with…
Customer service was excellent with very quick response times. Delivery service was excellent and packaging. Canopy now up and very pleased with the quality and great instructions. My only small thing to mention is the poor quality drill bit, it wasn't very well made and had an imperfection, we bought extra and went through about 4 anyway, so not a problem.
31 juli 2026
An Excellent Company…
Very pleased with our experience with this firm. A well made double pergola with good quality fixings.
We had a problem with the external delivery firm who failed to deliver all the components at once. This was efficiently dealt with by the Rutland customer service team in record time.
I would strongly recommend this company.
4 augustus 2026
Review zonder uitnodiging
Excellent product
Excellent product! Great customer service and no problems with delivery- clear concern for protective packaging.
28 juli 2026
Very good service…
Good communication throughout from order to delivery, good quality materials, the company I hired to install said the instructions were easy to follow, there were a couple of things missing but this was rectified straight away. Would highly recommend.
24 juli 2026
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