salonspy.com Reviews 62

Highly recommend Salon Spy………one of the best investments we’ve made in helping potential new clients discover our salon and team ⭐️⭐️⭐️⭐️⭐️

5 star what more can I say , everyone I have every had dealings with are so helpful and professional

Excellent company , that has transformed our online ratings. Always updating and improving the system . Excellent customer service 👏

SalonSpy, honestly the best review system to link to your software, effortless works alongside Salon iQ. Great communication and always moving forward with exciting new features. Thanks for helping us grow SalonSpy 🩶

All day long 5 stars
Brilliant service
And would thoroughly recommend it to all salons

Great service & seamless integration with salon software, google & website so reviews are visible everywhere!!

We have been with Salon Spy around 2 years now ! I absolutely love what it has done for my business! I can’t thank them enough and only wish I had found them sooner!

Nikki Clifford - NJUK

Salonspy is a fantastic product which makes it so easy to provide feedback. Adam and the team are also incredibly knowledgable about the industry and so helpful too.

Lovely salon to visit where I always get a great haircut from Filip master of the scissors.My hair always stays in shape until the next cut and still keeps it's shape and looks so good if I want to go somewhere special it's never a problem .I always receive lovely attention from the whole staff and really enjoy my visits.

These guys really do understand the hair and beauty business and offer outstanding service. From onboarding to general day to day communications we can chat to real people and they're a pleasure to work with. No contracts, no small print, just an excellent platform which delivers everything we need for a UK wide chain of salons looking to manage our customer experience.

Salonspy is a fantastic platform, the information you get from the Dashboard really allows you to simply manage reviews and helps every aspect of the business

Adam is always there to help and offer support.

Highly recommend Salon Spy to any salon! Significantly increased customer retention and attracted new guests & motivates team like nothing else. Private feedback super useful tool. And Adam & team are super responsive. Thank you guys! :)
@purehairspauk

Works super well! Really easy to use and it gives us exactly what we wanted. The dashboard is also laid out perfectly and everything feels very clean and smooth. Highly recommend.

Salonspy has completely transformed the way we receive feedback on both our individual stylists and the whole salon experience. The amazing reviews have been an incredible motivator and incentive to keep our standards high, with private feedback on those with lower ratings providing an invaluable opportunity to improve and identify training needs. The campaign question allows us to monitor key upsells, whether it’s if the stylist recommended hair care, or offered colour services.

Along with connecting to google and seamlessly adding the reviews to our website showcasing verified appointments for genuine reviews, Salonspy has helped raise our profile and I’ve no doubt contributed to the increase in new clients across both GOLSON salons

Support and information from salon spy has been fantastic. Always at the end of the phone should you have any queries. A great way to get client feedback after their visit to the salon.

Since using SalonSpy we have noticed an increase in new clients finding us through Google after reading SalonSpy reviews and asking for a specific stylist. The data that they supply has generated a real appetite amongst the team to increase their own profile through the reviews and in turn increase revenue.

I really love using Salonspy, it has been a great asset to our whole salon experience. To have the people that have frequented our salon independently review us, I feel is a real benefit. Whether the critique is good, bad or indifferent it helps us to grow as a company. Salonspy also have an “Customer Care”award system every year after they have analysed your salons data. So you can get an award for the salon and your individual stylist/therapist based on performance.This again was brilliant for us as a company, plus our team morale. Would throughly recommend this system, every salon should use Salonspy.

We have had so many new clients since we’ve used this in our marketing. Several clients have chosen us based on our reviews Such a fabulous tool

Since having Salon Spy we gain so many new clients in our salon, we always ask our clients how did you hear about us if there new to the town and the answer is most of the time other than clients recommending us it’s all our up to date reviews online! so it’s great for us! Much easier than trying to get reviews without asking each guest once they’ve left the salon. So highly recommended from us. Cave Hair.