Salted Line Europe Reviews 

168
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They are without doubt the best. Not only for the products, always on wave for their innovations and great potential in watershooting. But ... the assistance dept need some words apart. I... Toon meer

Beoordeeld met 3 van de 5 sterren

Es gibt einiges was nicht gefällt . Versandkosten zu Hoch selbst für kleinste Teile . Lieferung immer mindestens 7 Tage .Unterschiedliche Preise auf den Einzelnen Seiten wie SaltedLine.com Saltedlinee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The tech / post sale support is amazing, They reply so quite and always able to help. Recently, I contacted then to advise about the flat port and dome port for an underwater housing and which one... Toon meer

Beoordeeld met 5 van de 5 sterren

it was shipped really fast. There is a clear explanation of what to buy and which port fit for which type of lens but the table could contain more lenses. it would also be great to have access to a... Toon meer

Bedrijfsgegevens

  1. Camerawinkel

Geschreven door het bedrijf

SALTED LINE Europe Sp.Zoo. is a European department and service center for both SALTED LINE and SEA FROGS waterproof camera housings. It is important to note that they only provide service for products that have been directly purchased from specific stores, including www.saltedlineeurope.com, www.saltedline.com, www.seafrogs.com.hk, and www.meikon.com.hk. We do not accept any liability for Salted Line and Sea Frogs branded products bought from other sources.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

168 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(168)

60 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Sony RX100 Vii UW housing purchase

I decided to downsize my underwater rig, so went with a Sony RX100 Vii and chose a Saltedline housing after watching some reviews online. The price is such good value considering the quality of the product. I've had cases costing 10 times the price, granted that was for a full frame SLR camera, but still these housings are amazing value for money!! It shipped immediately and it it gives access to all camera functions that I could need -particularly raising the flash during a dive which having used TTL sync cables for so long, I totally forget to do! I've only had a play around so far, but I will have a full test over in the Red Sea at the end of October and will update the review then.
I still can't believe the quality you get for the price, there's even a moisture detector included, which is an option from some manufacturers that costs the same as the complete Saltedline housing and port system. Extremely impressed!!!!

19 september 2025
Beoordeeld met 2 van de 5 sterren

Time delivery, package damaged, poor mail answer

The delivery was late, the state of the package was very damaged, the box, the protection, so I send a mail, and the answer was basically "sorry". I still didn´t try my case, I have a 2800€ camera with a 1500€ lens to use, and I´m not confident about trying this "new" case, after the delivery experience.
The logistics should also be part of your responsibility, when you manage such expensive and delicate materials.
I also send photos of the state of the package in the mail to show it.

18 juni 2025
Logo Salted Line Europe

Antwoord van Salted Line Europe

Hello Gonzalo,
We're very sorry to hear that your package was damaged during delivery by UPS. We've sent a prepaid return shipping label to your email so you can return the item at no cost.

SaltedLine Europe Team.

Beoordeeld met 1 van de 5 sterren

Buy cheap (not that cheap), buy twice!!

From the moment I got this item it didn’t work correctly. The rear control dial buttons did works as they should and the video record button didn’t work very effectively at all. Contacted customer support, to which they did send out some replacement components but this did not fix this issue. Later down the line the shutter button started to stick on which ended several sessions in the water and then the final straw was the housing somehow managed to snap the top control dial clean off the camera.

I got in touch with customer support yet again, and this was their response, “ We would like to let you know that we have never had any of the issues you are describing and we are 99% sure that housing is not the cause of what you are describing.” Which I can only take as basically being accused of lying!!

I know it’s a budget friendly housing but theres budget friendly and then there’s just down right a poor product. Backed up by poor customer service.

100% would not recommend! Work and save that little bit harder to buy something with a bit more quality! Don’t make the same mistake I did!

5 februari 2025
Review zonder uitnodiging
Logo Salted Line Europe

Antwoord van Salted Line Europe

Hello Matthew,
Thank you for sharing your experience —we're genuinely sorry to hear about the difficulties you've encountered. While many users have had positive results with this €297 housing, it's clear that your unit did not perform as expected. We encourage you to reach out to our support team directly; they’re ready to guide you through a few straightforward steps that may resolve the issues. Your satisfaction is important to us, and we’re here to help.

Salted Line Europe Team.

Beoordeeld met 1 van de 5 sterren

Terrible quality, DO NOT BUY!!

Terrible quality. I regret buying that, the case has many deffects. Support basically said it was fine, they're not even ashamed on the poor qualiy: "the visible surface marks are cosmetic only and have no impact on its operation or performance."
However if you want to return the housing because it's basically a piece of garbage, they expect a pristine condition of the housing...

23 april 2025
Logo Salted Line Europe

Antwoord van Salted Line Europe

Hello Sofyene,

We’re sorry to hear about your recent experience.
To return a product, please contact our support team at support@saltedlineeurope.com. They will provide you with further instructions.

SaltedLine Europe Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer