WHi it came broken cut my self on the broken glass have email you days ago and no one has got back to me they got my email and they are replaced it very fast they look after you thank you
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent products, I wish I had found the site sooner. Reasonable pricing and fast shipping. Customer service is excellent, and I was made to feel appreciated for my custom. Will certainly buy fro... Toon meer
Satinca have been so helpful and wonderful! Helped us with so much, always gone above and beyond to get us what we needed for our medical devices! They make the most fantastic cleaning products and a... Toon meer
I loved the handwritten note and delivery was great. I took 1 star off because the smallest rubber grommet is smaller than the original for the Mighty Medic+. So the draw pipe is a little bit loose no... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At satinca, we understand the struggles associated with using plant medicine which is why all of our products are formulated by a cannabis patient. We are committed to bringing ease, affordability, and convenience to all Individuals from all walks of life by providing high quality yet affordable plant medicine accessories & devices. In addition to providing high-quality & affordable products, we are also dedicated in educating and training community pharmacies about the benefits of plant medicine and how to successfully navigate through the ever changing Australian Plant Medicine Industry.
Contactgegevens
10-14 Market Lane, 2155, Sydney, Australië
- customerservice@satinca.com.au
- www.satinca.com.au
4,7
Uitstekend
70 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Hi it came broken cut my self on the…
WHi it came broken cut my self on the broken glass have email you days ago and no one has got back to me they got my email and they are replaced it very fast they look after you thank you
30 juli 2026
Excellent products
Excellent products, I wish I had found the site sooner.
Reasonable pricing and fast shipping.
Customer service is excellent, and I was made to feel appreciated for my custom.
Will certainly buy from Satinca again, and recommend them to others.
14 juli 2026
Amazing service and products
Amazing service and products.
Great experience with shipping also.
than you
11 februari 2026
Santica device cleaning class
The free Santica cleaning class was great! I learned a few tips and the girls were knowledgeable and so helpful! Thank you also for the free gift!
18 november 2025
Easy, fast and exactly what I ordered
I had so much trouble getting a part and so fraustrated. I found the part online and it was quicker than promised. I wouldn't hesitate to use them again.
13 oktober 2025
Devices are not cheep and now we find…
Devices are not cheep and now we find it almost impossible to get parts for these even though it's medical..took 3 months to get a mouthpiece
23 september 2025
Antwoord van satinca
Hi Jason,
We're truly sorry to hear about your experience. We completely understand how frustrating this has been, especially when dealing with medical devices that aren’t easy or cheap to replace.
The recent vape law changes are completely out of our control, and even with our ODC license and TGA notifications, some orders still get delayed in customs. We know that’s not the experience you expected from us.
We did our best to keep customers updated via email while we waited for restocks, but we're genuinely sorry if you felt let down. This isn’t the satinca experience we aim to deliver, and we really appreciate your honest feedback.
– The satinca Team
Satinca are awesome!
Satinca have been so helpful and wonderful! Helped us with so much, always gone above and beyond to get us what we needed for our medical devices! They make the most fantastic cleaning products and all round kind people with an excellent business!
Must try products for sure, love supporting small businesses that make great products!
6 juni 2025
Staff are so helpful and a pleasure to…
Staff are so helpful and a pleasure to deal with. Shop front is beautiful
6 juni 2025
My trip to Satinca…
My visit was amazing,very knowledgeable and friendly staff.A huge variety of top brands
6 juni 2025
Rays wellness...
Went to rays wellness for satincas vape clean day.....staff were very helpful, knowledgeable and friendly....big up for rays wellness🥳
6 juni 2025
Satinca have great deals
Satinca have great deals, and great communication with order updates.
8 mei 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.