Scamp & Dude Reviews 

Excellent service. I needed to exchange for different size and customer service couldn’t have been any more helpful.

It was a dress I need for my birthday and they sent it express delivery.

Just love everything about them.

Scamp and Dude, What a brilliant company, I had a problem with my new hoodie, but super Debs got it all sorted for me, we need more good companies and super Debs in the world. Thank you again🤩

This is my second dress from Scamp and Dude and it is fabulous! Always gets compliments. Delivery was speedy and very cute packaging. Great company and I highly recommend them!

Really pleased with my items, fab quality, good service and the company has a great ethos

I ordered a dress after being recommended by a friend who regularly buys from S&D. Unfortunately the material was damaged in a couple of places. I contacted S&D who quickly resolved the problem and replaced the dress. They responded immediately and were very apologetic. I was very pleased with the service. My friend advises that she hasn’t had a faulty item in all the years she’s been buying of them so I believe this was a one off and I’ll have buy from them again.

Love the style and quality of the clothes - so stylish and excellent quality .
Also the help you get when asking a question is speedy and very professional - will definitely be buying more items
Scamp and Dude has also been very generous in donating to our cancer group scarves for those having cancer treatment - this is very much appreciated by the patients.

I brought my girlfriend’s birthday present and made a mistake with delivery address. Debs from the customer service team has gone out of her way to help and ensure my girlfriend has a present to open! It was my error, but the care and understanding from debs has been outstanding. Thank-you for everything! (Posted on my girlfriends trustpilot) Dave!

Great customer service if recent over a faulty item.

Absolutely the best customer service team, never have i had contact with such kind caring dedicated team.
Scamp and Dude staff are without a doubt the best!!!

Scamp and Dude have exquisite products that bring a little bit of joy into the everyday. Their products are fairly priced, long lasting and well designed. Their customer service is second to none. 5 stars all round ⭐️

Beautiful clothes but amazing customer service. Weather changes meant I was hoping for a warmer weather option for an event- express delivery had been turned off for the bank holiday (so they didn’t disappoint customers) but a quick call to customer services and they promised that if I placed my order they would send it for the next day- and I arrived on time. Amazing x

I recently had a small issue so I sent them an email in the evening. First thing next day I had an apology email and a resolution that was totally beyond my expectations so thank you for such a pleasant customer service experience Scamp & Dude 😃

Dress was awful. Cheap material and arrived looking like a rag. Order returned at my expense and as usual S&D take longer than any other retailer to process the refund. My last 3 orders have all been returned down to quality & poor sizing. The declining quality, combined with the expense of delivery & return has turned this once favourite brand into one I sadly cannot recommend. Be wary of all the gushing reviews on here, all within a few days in Feb - the owner posted asking people who follow S&D on Insta & FB to help increase the star rating.

Received the beautiful grey neon rainbow leopard jumpsuit a couple of weeks ago. Wore it once and after washing noticed a fault in the hemline. I contacted customer services who responded very quickly, and posted my exchange out to me the next day. Fantastic service from Debs! xx

My jogging pants became damaged and I only had them for four months, I contacted customer care and they were brilliant they came back to me within two hours and shipped a replacement on the same day.

Why can’t all customer services be like this!’

5 stars to their company ⭐️

Same as others - returns take weeks to process and have to chase. Won’t buy from them again.

I keep being drawn to the brand because of its ethos but the service in returning items and how off the sizing is over the range has put me off, it took a month for a refund and that’s was with me chasing them 3 times for the money

Ordered a dress and jumper. Wasn't overly impressed, the dress was OK, but purely due to sales price. Really don't think the original price can be justified as material is pretty basic. Jumper looked very different and was sent straight back. The biggest issue is the cost of postage to order and again to return and then takes up to 3 weeks for the refund to be received in my case it took 10 working days from receipt of return and then a further 3 days for money into bank. I can't see myself ordering again, lesson learned.

Customer service was great as usual. It's always so nice to be greeted by all the staff as you walk in, look around etc. They are all so helpful and lovely.