Schöffel Country  Reviews 

Great products and fast delivery, thanks

I love there gilets. Great when the weathers warm but not warm enough!
Usually get the green but chose petrol blue this time, quality always exceptional.

Size seemed a little smaller but that may be me 😊

Great service as always, Lynmouth jacket in olive, fantastic jacket true to size with plenty of stretch. Superb quality.
I’m 5’ 7” & 12 stone and it’s a perfect fit. Recommend.

Always happy with quality

Excellent service-quick delivery, quality product and great price

Made such a difference my gilet looks like new

perfect fit and great quality

A high quality product that fits very well.

Items not received.
Received refund and advised to re-order. Unfortunately, items are now priced higher than original which would incur an extra £30. I was offered a 20% discount but goods still more expensive.

Gorgeous quality as usual with Schoffel. The antique rose is a beautiful and unusual colour

Fast Delivery and the coat is as good as it said. Good fit for me as well. Would be great if the hood can be rolled up and hidden inside the collar of the coat so I do not need to unbutton it if I do not need it. This is why I deduct one star from it.

excellent service quick delivery and the goods are superb

Great quality clothing
Laurence

I was impressed by the prompt refund and ease of return without a cost to me .

Perfect product

High quality stylish product - excellent service

I'd like to add to my review. Schoffel are simply repeating their same reason for not helping. Would I really waste so much time and effort IF I HAD an invoice for this expensive jacket? Why do they keep repeating 'we need your invoice' over 19 emails? Why can't they offer practical help? Schoffel have stuck to their guns, their unhelpful customer service and offered me no help at all unless you can count them sending me some binding for me to find and pay for a seamstress to repair it. This would NOT have happened if the binding was fit for purpose and it obviously isn't or I would not be left with such a shabby jacket. A retailer should not have to be involved with a customer for a manufacturing issue.
Schoffel are not a company I would recommend and I would just warn others about the problems I have now got with this pricey jacket which I cannot wear.

I bought a ladies Burley Fleece jacket from a retailer I'd found on Google. My laptop had a melt down and despite getting a computer 'nerd' in to help I could not find the details of this retailer. On 31/3/26 I emailed Schoffel directly explaining what had happened and sending numerous images of my jacket where the binding has peeled not only down both sides of the zip but also the collar. The binding is not fit for purpose and my word it looks tatty, as though I'd I bought it at a market or boot sale. My jacket is a great advert for Schoffel - I think not.
Schoffel's website states: Burley Fleece Jacket A beautifully soft fleece jacket, made to last. £200.
Schoffel 'replied' to my email and I was asked and asked again for details of the retailer. Were they doing this so I'd give up? If I cannot give them that detail, which I had already said I couldn't, Schoffel said they cannot help as it is the retailer's problem, despite it being crystal clear it is a manufacturing fault because the binding they have used is in my view cheap and they have scipmed on this, although the fleece is as new. I could have bought a number of few fleece jackets for £200.00!
Emails continued,19 of them, basically me going around in circles, Schoffel not helping, but insisting it is the retailer who must sort this. The retailer then has to go back to Schoffel and they then I guess sort it out. Schoffel have no responsibilty apparently. Schoffel will not replace my scruffy jacket, Schoffel they wont repair it either, but have now sent me some binding and suggest I find a seamstress to repair it!!!!
I suggest potential purchasers of Schoffel keep their receipt from their retailer because this issue will happen again. Buyer Beware.