great service from the delivery team

Shirley was lovely couldn’t do enough and gave us great advice when buying or sofas

Stuart was very helpful.

David attended to every detail. He was polite and answered every question professionally. There was no hard sale either. He couldn't have been more helpful

We were greeted by staff as soon as we came in. David left us to walk around and test the chairs. He seemed to understand when we were ready for conversation.

Staff in the store very polite and friendly.
Delivery was perfect. Messsages keeping track of the delivery. My settee arrived exactly on time and it took 10 minutes to set up. No problems from viewing to delivery. Well done. Excellent.

Sales assistant Stephen from the Abbotsinch Paisley Branch was extremely helpful and explained all the information needed on the sofa, I also ordered a 2 seater matching sofa whilst in store.

Staff welcoming, friendly and professional, all with a great knowledge of the products.
Having visited the store on several occasions, I dealt with 2 staff members , David and Sunni, who were both great. Visited June and July
There is also a great selection of well-made and very comfortable sofas.
Would highly recommend this store.

Service in shop was very good staff knowledgable
Delivery excellent kept us informed when delivery would be and on time

Great customer service , Stuart was very knowledgeable and helpful .

The guys were great and I am very happy

Salesman very helpful and knowledgeable about our purchase

Couldn’t have asked for better service from purchasing to delivery. Would recommend 100%

Pete in Paisley store was very helpful. My current suite is from same store and still look’s like new. Great choice and so many materials to choose from.Ordered new suite on 12th July. Once again big thanks to Pete.

We were served by a lovely lady called Alison who was very helpful chatty and cheerful she showed us the materials and colours then showed us our order on her ipad to make sure we were getting what we asked for very helpful. She then brought a gentleman named Steve over to double check order who was also helpful

Quality products. Excellent customer service nothing too much trouble. Absolutely love my new couch

Peter, who met me on arrival at the store, greeted me and helped with patience as I tried many seats and sofas. On returning with my Daughter a few days later, Peter again was helpful in ordering and paying for the items I wanted. A good and friendly service all round.

Had a great experience from start to finish. Everything explained very clearly by Alison and no hard sales pitch. Communication regarding the delivery was excellent. The friendly delivery drivers arrived on time and assembled my sofa and placed it where I wanted it. Over all a great product and a reasonable price.

First class service, would certainly recommend 👌

I was disappointed at the length of time I was having to wait for my sofa but it is here now and it's lovely.
Also, was not told that Poltronesofa employees don't deliver, that it was an 'outside' delivery firm and that it was an ' all day's delivery. I was told 2 hour window However, luckily the guys were polite and efficient and Poltronesofa should credit them for making the company look good.
Quality of my sofa is good but not sure I'd want to wait nearly 3.5 months in future for another one.