Comfy furniture, waiting for technician to fix the sofa.

Great instore service & ordering process, delivered on time within the time frame stipulated. Furniture was unpacked built & demonstrated before we gave it the once over for obvious defects. All packaging was taken away by delivery guys too 👍

Very good service

Great customer service and welcoming

The delivery lads were very good

The young lady was so very helpful and polite,it was a very hot day so she gave us some water from the fridge .she gave us the colour swatch so I could see all that was available.i am very happy with the service and would recommend this store to my friends .
Thank you .Christine .

Jack was very knowledgable about the
Various furniture pieces we looked at and
Helped us choose the right suite for us.

Staff brilliant explained everything about the products and company.Had plenty of time for us nothing was too much trouble,superb

Very good and helpful staff. They explained everything clearly and answered any questions we had.

They where ok, in and out in 15 mins.
We tidied up all the bits of packing and checked the recliners worked ok as they drove off 😀

Very friendly and helpful staff who were knowledgeable about their products

The delivery drivers were very polite and efficient

We had such a wonderful time with Hannah! From the moment we stepped into the store. She greeted us with such genuine warmth. Hannah knew everything we needed to know about the suites in store. She gave us great advice and because of that, because of Hannah, we were fully committed to buying a suite from the store, it was just a question of which one. We selected a beautiful suite and left the store feeling so well looked after. Thank you Hannah. We miss you already. Also, the coffee was awesome!

The salesman was helpful in finding the right sofa for my needs.
Once purchased the salesman gave me an idea of the timeframe for delivery.
Then received a message to give me a provisional delivery date however I was easily able to rearrange it for a more convenient date. The day before I was given a time frame and On the day I was kept updated with the time of delivery and was able to track the drivers as they were on their way.

I recommend to all friends, amazing product and service from all staff.

Regular updates on delivery schedule. Delivered on time and quickly installed

We visited our local store on the Greyhound Park Chester having visited a number of other sofa stores. The team were welcoming and helpful. Leaving us to look freely but letting us know they were there for advise.
Having found the sofa for us Steven the manager was on hand to go through all the fabric, colour options and delivery time scale. He was most helpful and at no time did we feel pressured to buy.
A sofa is such an important purchase for any home when you think how much time is spent sat watching TV or reading and we are looking forward to taking delivery.
Very happy with the purchase process.

Great correspondence and the two men who delivered where amazing , nothing troubled them and super friendly

Triston was very helpful ,friendly and informative.