From entering the store, not pressured by a sale personnel, after a few minutes browsing Dale approached, we explained what we were wanting, he explained the layout of the store and where to find certain products and offering a coffee or water.
We then wondered around until we chose the sofa we wanted.
We spoke to Dale and discussed various option with some a lot of valid points coming from him.
He went away to price the items for all options discussed, we then agreed on the best solution for ourselves.
Ordered the items and now looking forward to delivery.
A pleasant experience instead of the expected dread

Sales team very good and encouraging helped me make my mind up which furniture to purchase and examples of colour and style (philipa)

Order delivery within 4 weeks & the team that delivered my furniture was very polite
Arrived before allocated time which was very good
Considerate to my home and
Removed all packaging
Ensured furniture was in the right place
Nothing was to much trouble for them

Dave at the Warrington store was very helpful and polite would recommend the store to my friends

Beautiful sofa. Came within 13 weeks from order.
Top quality of sofa and the most amazing colour

Delivered with care. Put together in my living room and placed in the position where we asked. All rubbish taken away

Great delivery driver’s friendly helpful and professional

Excellent service ,Caria was very knowledgeable ,helpful and pleasant it was a pleasure to shop in your store .There was plently off choice ,advice when needed .could not of asked for a better sales person than Caria .Thank you

Very good the installer fitted the couch with no issues
All fitted with all packaging taken away in 30 mins

Furniture quality excellent.Service exceptional and treated very well throughout. Price well worth it would recommend this company to all.

Great team that came and delivered my new couch. Very friendly and efficient. Took care with the handling and setting up. Took all rubbish away with them.

Our order was estimated to be delivered in August, but received 11 July 2026....everything went smoothly from start to finish

From entering the SCS store to order my sofa right up to delivery was a great experience
Notification of delivery perfect
Delivery perfect
Delivery guys friendly professional and quick even in the heat
Cannot fault anything i would definitley recommend and certainly go back myself

Really friendly staff, very friendly and careful with our space and new furniture!

Delivered on time team very good and friendly

Sales staff and delivery team provided a service of the highest quality . A credit to your Company

Excellent service from ordering to delivery

Very friendly and helpful

I received a very warm and friendly welcome on my first recce visit. On returning with family members to confirm my choice we were treated wonderfully by all staff. In particular I would like to praise the young man who steered me through everything. He was very professional, friendly and extremely helpful.

A warm welcome. Lovely lady encouraged us to have a wander round and see what was available. And she would return to answer any questions we had. After viewing and trying numerous chairs and sofas the lady returned showed us the different colours and materials we could have and explained the offers, overall cost and delivery charges and most important when the item would be arriving. We enjoyed the whole experience and bought a chair riser/recliner looking forward to receiving it. Would definitely use this company again. Thank you Laura for all your help.

No notification the day before delivery. After the delivery was changed by a week really not the service we expected.Ordered back in March delivered 4th July. This Sofa and Chairs are the most uncomfortable seating we have ever had. Colour is exactly as expected.