Sealed Units Direct Reviews 

161
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant company. I made a mistake with my measurements and Vicky took the time to resolve the issue immediately. She was professional and courteous throughout. I highly recommend Sealed... Toon meer

Beoordeeld met 5 van de 5 sterren

Trouble-free online ordering, a couple of weeks later simple, to-the-point message from Vicky Neale saying delivery expected next day, courteous and friendly delivery driver arrived first thing next m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish! Online ordering was quick and easy with all the options clearly shown on the drop-downs. Pricing is transparent and there were no hidden extras. Vicky w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordering system is very easy and quick, orders ready in about 3 weeks, delivery excellent with a friendly helpful driver, and great service from Vicky and the team in the office.

Bedrijfsgegevens

  1. Glasreparatieservice

Geschreven door het bedrijf

At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

161 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(161)

158 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Double glazed Conservatory unit

Ordered a replacement unit for the conservatory on line which was easy. Vicky confirmed the order and notified us when the order was ready and when the delivery would be. The unit was delivered by a cheerful driver and fitted perfectly. I would recommend and use this company again.

14 april 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your great feedback! We’re glad the ordering process was easy and that Vicky kept you well informed throughout. Fantastic to hear the unit arrived smoothly and fit perfectly. We really appreciate the recommendation and look forward to helping you again!
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Sealed units direct and Vicky Neale a…

Sealed units direct and Vicky Neale a pleasure to deal with. Will definitely use them again.

13 april 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your lovely feedback! We’re so pleased you had a great experience with Sealed Units Direct and Vicky Neale. We look forward to helping you again in the future!
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Good price, quality and service.

Good price, excellent quality and service with Vicky keeping me updated and checking that everything had gone well. Thanks guys, impressed.

9 april 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for the kind words! We’re delighted you’re happy with the price, quality, and service. I’ll be sure to pass your thanks on to Vicky—glad everything went smoothly!
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

A good well made double glazed unit

A good well made double glazed unit. Good price for size of pane. Arrived within time frame.

13 april 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thanks for your feedback! We’re glad you’re happy with the quality, pricing, and delivery—appreciate your support.
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Quick efficient service

Quick efficient service. Vicky was great letting me know when they were being delivered and checking we happy afterwards. All in all a happy customer!

7 april 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your lovely feedback!
We’re delighted to hear you were happy with the quick and efficient service. I’ll be sure to pass your kind words on to Vicky—she’ll be thrilled.
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Units came within the delivery…

Units came within the delivery timeframe and good communication of when they would be delivered. Unfortunately one of the units was cracked but the driver reported it and received an email within the hour from Vicky apologising and ordering a replacement. Great communication from Vicky, thanks

1 april 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your feedback!

We’re glad the delivery was timely and that our communication kept you informed. We’re sorry about the cracked unit, but pleased Vicky could resolve it quickly and arrange a replacement.

Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Great service

Great service
I’ve used this company a few times and have been very impressed with the product as well as their customer service

3 april 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your continued support!
We’re thrilled to hear you’ve been impressed with both our products and customer service. Your feedback means a lot to the team.
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Good old fashioned service

After placing my order for a couple of double glazed units, I had a phone call saying they were ready and confirming delivery instructions. Then a follow up email after delivery to check everything was ok. Very attentive service from Vicky, thank you.

1 april 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your kind review!
We’re really glad you were happy with the service and communication throughout your order. I’ll be sure to share your feedback with Vicky—she’ll truly appreciate it.
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Great service and price

Great service and price. Received within 8 working days.
Vicky kept us updated.
Thanks Vicky and all at Sealed units Direct.

2 april 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your kind words!
We’re pleased to hear you were happy with the service, price, and delivery time. It’s great to know Vicky kept you updated throughout.
We really appreciate your feedback and support.
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Really quick delivery

Really quick delivery, good price, measurements spot on, delivery guy very helpful and Vicky Neale helped with information and timings, very pleased.

1 april 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your great feedback!

We’re delighted to hear you were pleased with the quick delivery, pricing, and accurate measurements. I’ll be sure to pass your kind comments on to Vicky—she’ll really appreciate it.

Thanks again for choosing us!
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Very reliable company

Very reliable company with a great product. I recently needed to replace a shattered double glazed patio door, and the whole process was refreshingly straightforward. No need to request a quote or deal with unnecessary back-and-forth.

I’m a DIYer and always happy to take on jobs like this, although replacing a double-glazed panel was a first for me. It turned out to be far easier than I expected, and Sealed Unit Direct certainly helped make the whole process smooth and manageable.

The delivery timeframe was stated as within 10 working days, and they delivered exactly as promised. I also received a helpful call from Vicky the day before to confirm I’d be home, and the delivery itself went smoothly. Vicky checked in after delivery to ensure that everything went smoothly. Great customer service.

One thing to note is that the courier will not bring the unit indoors. If you’re ordering a large or heavy item, it’s worth having someone available to help move it safely. Overall, a very positive experience and I wouldn’t hesitate to use them again.

26 maart 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your kind review!

We’re so pleased to hear the process was smooth and that you were happy with the product and delivery. I’ll be sure to pass your feedback on to Vicky—she’ll really appreciate it.

Thanks again for choosing us, and we look forward to helping you in the future.
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

I ordered a couple of sealed units…

I ordered a couple of sealed units to replace blown ones with water inside. The ordering process was easy peasy and the units arrived in a few days. I DIY fitted them in a couple of hours and saved quite a bit.
My dealings with the company were excellent and Vicky helped me with any query I had.
I will use them again and recommend them. Good quality, excellent value for money and super customer service

26 maart 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your great review! We’re glad everything went smoothly and that you’re happy with the quality and service. We’ll pass your kind words on to Vicky and appreciate your recommendation!
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Excellent service

From ordering online to delivery a 5 star service even after ordering the wrong size sealed unit, a replacement was ordered and delivered as a priority. A follow up email from Vicky both times shows outstanding customer service.

19 maart 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your kind words! We’re so glad you had a great experience, and we’ll be sure to pass your feedback on to Vicky. We really appreciate your support!
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Easy to order sealed units online

Easy to order sealed units online. Competitive price. Great service from Vicky and delivered safely ahead of expected lead time.

25 maart 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your great feedback! We're glad you found the ordering process easy and appreciated the competitive pricing. Vicky will be pleased to hear your kind words, and we're happy your order arrived safely.
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Very quick service

Very quick service. Vicky kept me informed right through the manufacturing process and delivery

25 maart 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your feedback! We're delighted to hear you appreciated the prompt service and clear communication throughout your order.
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Excellent service...

I recently ordered a number of replacement sealed units from Sealed Units Direct and I'm more than happy with the service provided.
The online ordering process is extremely straightforward although I did make an error on the measurements of one of the units which the sales dept helped me remedy over the phone.
Delivery was made within the timeframe given and a delivery date supplied. The driver was extremely efficient and phoned to inform me of his impending arrival.
A special shout out to Vicky in the sales dept who very kindly helped me address the measurement error I made on one of the units and I will definitely be using them again.

24 maart 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thanks for your great feedback! We're glad everything went smoothly and that Vicky and the team could help. We really appreciate your support and look forward to helping you again! 😊
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

One sealed unit

Thank you to Vicky and the delivery team. We ordered a sealed unit as an existing unit had blown. The order process and providing measurements was easy. Price was very reasonable and delivery was well organised.

18 maart 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your great feedback! We're so pleased to hear the ordering process was straightforward and that you were happy with the price and delivery. I’ll make sure Vicky and the delivery team see your kind words—they’ll really appreciate it! 😊
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Sealed glass unit made to order

Ordered a replacement glass panel after finding Sealed Units Direct searching Google.
Received a conformation email of my order once I submitted the order.
I was informed of progress and a delivery date & all received in under 10 working days !
Thank you to Vicky & the team for a great service !

19 maart 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thanks so much for your kind feedback! We're really glad to hear everything went smoothly and that you were happy with the service and turnaround time. I’ll be sure to pass your thanks on to Vicky and the team—they’ll really appreciate it! 😊
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Great service and very easy to deal…

Great service and very easy to deal with. Got the units in less than two weeks and quality seems to be good.
Good communications from Vicky and appreciated the call to let me know of deliver date and time (rough time).

16 maart 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your positive feedback. We’re pleased to hear you found our service efficient and easy to deal with, and that you’re happy with the quality. We appreciate your kind comments about Vicky’s communication and support.
Many Thanks
Sealed Units Direct

Beoordeeld met 5 van de 5 sterren

Excellent company

The website is very easy to use, the prices are extremely competitive. The communication about the order and the delivery was excellent. Vicky phoned to give me all the delivery information the day before the delivery, which went very smoothly. I will definitely be using them again.

18 maart 2026
Review zonder uitnodiging
Logo Sealed Units Direct

Antwoord van Sealed Units Direct

Thank you for your kind review. We’re pleased to hear you found our website easy to use, our pricing competitive, and our communication helpful. We’re especially glad Vicky ensured a smooth delivery experience.
Many Thanks
Sealed Units Direct

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer