All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the wh... Toon meer
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Secure Windows did a great job. Their communication prior to the job was excellent. The boys that fitted the windows worked so hard and were clean and tidy. The windows look great. I wouldnt hesitate... Toon meer
The 2 guys worked non stop and carried out good quality work.Very happy with windows fitted.Would definitely recommend.
Great service at all stages, from the sale which wasn’t pushy at all, to the pre fitting booking which was smooth and simple and then the fit which was carried out very professionally and looks amaz... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Keeping your home safe. Specialising in windows and doors.
Contactgegevens
5 Nelson street, Bd1 5ax, Bradford, Verenigd Koninkrijk
- 01134029012
- sales@securedhomes.co.uk
- www.securedhomes.co.uk
4,8
Uitstekend
467 reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Company did a great job with replacing…
Company did a great job with replacing the back door
13 april 2026
Review zonder uitnodiging
Highly recommended standard of work
Prompt attendance, with the work carried out to a high standard. Extremely pleased with the finished article.
22 april 2026
All very helpful staff. I would confidently recommend them
All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the whole deal & price ... You tell them when & what you want them to fit ie ALL at once or in bits at a time & they'll do it for you . i think it was anytime within 12 month of ordering & don't pay until job is completed Definitely recommended.
22 april 2026
The 2 guys worked non stop and carried…
The 2 guys worked non stop and carried out good quality work.Very happy with windows fitted.Would definitely recommend.
21 april 2026
Secure Windows did a great job!
Secure Windows did a great job. Their communication prior to the job was excellent. The boys that fitted the windows worked so hard and were clean and tidy. The windows look great. I wouldnt hesitate to recommend this company.
17 april 2026
Very professional
Very professional
And quick at what they do finished it up and it looked amazing
15 april 2026
Antwoord van Secured Homes
Thank you for your great feedback!
We're really pleased to hear you found our team professional and efficient. It’s fantastic to know you’re happy with the finished result.
We truly appreciate your support and hope you enjoy it for years to come!
This is the second time I have used…
This is the second time I have used this company. The pre installation was very thorough. Reece, who came today was first class and did a very good job. The door looks great and he made sure I was happy with the locking process.
15 april 2026
Antwoord van Secured Homes
Thank you for choosing us again and for your fantastic feedback.
We're really pleased to hear that you found the pre-installation process thorough and that everything went smoothly on the day.
Reece will be delighted to hear your kind comments — we’ll be sure to pass them on. It’s great to know you’re happy with your new door and that the locking process was clearly explained.
We truly appreciate your repeat custom and your support!
Quick work
Quick work, quality work, polite and friendly workers. No complaints or problems.
13 april 2026
Antwoord van Secured Homes
Thank you for your great feedback! We're really pleased to hear you were happy with the speed, quality of work, and the friendliness of our team.
It’s fantastic to know everything went smoothly with no issues, exactly the experience we aim to deliver.
We really appreciate your support!
Happy Customer
I have recently used Secured Homes Ltd to install replacement windows throughout my 4 bedroom house and couldn’t be happier. The 2 fitters worked extremely hard to get the job finished within their given timescale. They were polite, professional and respectful of myself and my property and left everything clean and tidy before finishing for the day. I was a little apprehensive beforehand as it is such a big investment but needn’t have worried as everything went well and I am super happy with the installation. I would also like to offer a shoutout to Adam for his care and attention to detail throughout the process and for keeping in touch with me at every stage to make sure any little issues were dealt with and to make sure I was happy with everything. Overall, a great job and I would not hesitate to recommend Secured Homes to anyone considering replacement windows & doors.
6 april 2026
Review zonder uitnodiging
Antwoord van Secured Homes
Thank you so much for your fantastic review! We're absolutely delighted to hear how happy you are with your new windows and the overall experience.
It’s great to know our fitters made such a positive impression with their hard work, professionalism, and respect for your home, and that everything was completed to a high standard and left clean and tidy. We understand that it’s a big investment, so we’re especially pleased we could put your mind at ease and deliver the results you were hoping for.
A special thank you as well for mentioning Adam — we’ll be sure to pass on your kind words. He’ll be thrilled to hear his support and attention to detail made a difference throughout the process.
We really appreciate your recommendation and your trust in us. If there’s ever anything else we can help with in the future, please don’t hesitate to get in touch.
The new door was extremely well fitted…
The new door was extremely well fitted and looks very good 👍 the sales man that called was a bit pushy but after the company kept me informed of everything and was very quick at getting it fitted
10 april 2026
Antwoord van Secured Homes
Thank you for your feedback! We're really pleased to hear that you're happy with your new door and that the installation was carried out to a high standard. It’s also great to know you felt well informed throughout and that everything was completed quickly.
Thanks again for taking the time to share your experience — we hope you enjoy your new door for many years to come!
The whole team from Adam & Harry to the…
The whole team from Adam & Harry to the lads on the day were very polite and professional
8 april 2026
Antwoord van Secured Homes
Thank you for your kind feedback! We're really pleased to hear that Adam, Harry, and the team made such a positive impression. Providing a polite and professional service is something we take great pride in.
We truly appreciate your support and hope to work with you again in the future.
I wouldn’t use this company again
I wouldn’t use this company again. Didn’t replace the cladding above my bay window so I have grey windows and old white cladding. Rang up and spoke to Adam regarding this and explained that I thought this would have been included in the fitting as the rep that came out never mentioned it and I just assumed it would have all been replaced with new. Myself and Adam agreed that it would be replaced at a reduced cost of £300 and he would ring me with an appointment…. I’m still waiting. 😡😡
18 maart 2026
Review zonder uitnodiging
Antwoord van Secured Homes
Thank you for your great feedback! We're so pleased to hear you experienced fast service and found our team friendly — it really means a lot to us.
We appreciate you taking the time to share your experience.
Window replacement
Forgot to leave a review when work done had 4 windows replaced at least 2 yrs ago still satisfied with work done excellent workmen had it all complete in a day
31 maart 2026
Review zonder uitnodiging
Antwoord van Secured Homes
Thank you for taking the time to leave us a review. We're really pleased to hear that you're still satisfied with your windows two years on.
It’s great to know our team delivered efficient and high-quality service, completing everything in just one day. We’ll be sure to pass your kind words on to the installers.
Thanks again for your feedback and for choosing us!
Front Door
I have got a new door from start to finish the work and team was excellent I absolutely love my new door and will be purchasing a new back door soon thank you for excellent service
26 maart 2026
Antwoord van Secured Homes
Thank you so much for your wonderful feedback! We're delighted to hear that you’re so happy with your new door and that you had a great experience with our team from start to finish.
It really means a lot to us that you’re considering us again for your back door—we look forward to working with you in the future.
Thanks again for your kind words and for choosing us!
Highly recommend
Excellent service from sales team to installation, quality products & choice, good communication throughout will definitely use again.
27 maart 2026
Antwoord van Secured Homes
Thank you so much for your fantastic feedback! We’re delighted to hear you had a great experience from the sales team right through to installation. It’s especially pleasing to know you were happy with the quality of our products, the range of choice, and the communication throughout the process.
We really appreciate your support and look forward to working with you again in the future!
Very professional set a lads came did…
Very professional set a lads came did the job cleaned up well
27 maart 2026
Antwoord van Secured Homes
Thank you for your kind words! We’re really pleased to hear that you found the team professional and that you were happy with the work carried out. It’s great to know the lads left everything clean and tidy as well — we always aim to provide a high standard from start to finish.
We truly appreciate your feedback and your support!
Got straight on with job and was polite…
Got straight on with job and was polite and everything was ok with windows after been done 👍
25 maart 2026
Antwoord van Secured Homes
Thank you for your kind feedback! We’re really pleased to hear that everything went smoothly and that you were happy with both the service and the results.
It’s great to know our team made a positive impression and that your windows are all sorted. If you ever need anything in the future, we’ll be happy to help!
Excellent service,pleasant personnel…
Excellent service,pleasant personnel and I am very satisfied with my new door..I would recommend
19 maart 2026
Antwoord van Secured Homes
Thank you for your great feedback! We’re so pleased to hear you’re happy with your new door and that you found our team friendly and helpful throughout.
Your recommendation really means a lot to us, and we truly appreciate you taking the time to share your experience.
Great service at all stages
Great service at all stages, from the sale which wasn’t pushy at all, to the pre fitting booking which was smooth and simple and then the fit which was carried out very professionally and looks amazing!
Would happily recommend and will use again if and when required!
19 maart 2026
Antwoord van Secured Homes
Thank you for your fantastic feedback! We’re really pleased to hear you had a great experience at every stage.
It’s great to know you’re happy with how everything looks, and your recommendation means a lot to us. We’d be delighted to help you again in the future whenever you need us.
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