I ordered a dining table from Shackleton’s after a couple of blips in the ordering it arrived today. The delivery men were great, it was very well packaged and surprisingly easy to assemble. I would h... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A 5 star review for a damaged product may seem odd, but that's the point. Most online retailers get items such as furniture sent direct to the customer. Damage happens, but it's how the retailer... Toon meer
Bedrijf heeft geantwoord
Just a heads up to others who may want to go here with their dog - AI says it is dog friendly but it isn't. I believe the garden centre (which is where we had stopped off at) is aware but doesn't know... Toon meer
Bedrijf heeft geantwoord
We always visit Shackletons when on holiday in the area, staff are lovely, friendly and helpful. They stock great contemporary furniture and accessories for the home. In the garden section plants etc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Tuincentrum
- ook in
- Decoratie- en interieurwinkel
- Kookwinkel
- Meubelwinkel
- Slaapkamermeubilair winkel
- Tuinmeubilairwinkel
Geschreven door het bedrijf
Shackletons Home and Garden is a totally independent family run garden centre. Located in the heart of the beautiful Ribble Valley, the garden centre showcases a huge range of both Interior Furniture and Garden Furniture from leading brands. Our dedicated Home Furniture department features everything you need to decorate and furnish your home including Kitchen Furniture, Dining Furniture, Living Room Furniture and Bedroom Furniture. Likewise, our Outdoor Furniture department has everything you need to feel at home outdoors including Garden Furniture Sets, Garden Benches, Parasols, Patio Heaters and much more. As you would expect of a local garden centre, we also offer a wide choice of Landscaping products and Sundries including Water Features , Garden Arbours and even Bird Care products.
Contactgegevens
Clitheroe Road, BB7 4JY, Chatburn, Verenigd Koninkrijk
- 01200 444488
- hello@shackletonsonline.co.uk
- www.shackletonslifestyle.co.uk
4,7
Uitstekend
611 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A warm welcome and first class service…
A warm welcome and first class service from start to finish. From the friendly and knowledgeable sales consultant to Ben, who went the extra mile to deliver at a convenient time and the delivery team. Can’t thank you all enough.
18 december 2025
Review zonder uitnodiging
Lovely staff very professional and…
Lovely staff very professional and helpful nothing too much trouble
11 december 2025
Review zonder uitnodiging
I visited Shackletons specifically to…
I visited Shackletons specifically to source a new dining table , I saw the one I liked and Paul B chatted to me I explained I was visiting friends and lived in Shropshire. He quickly went to see about delivery and managed to arrange white glove service . The table was delivered on Monday 15/12 /25 and I am really pleased with it . Thanks again Paul B and Shackletons .
2 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you so much for your kind words! We’re delighted to hear you found our staff friendly, helpful, and efficient. Your feedback means a lot to us, and we hope to welcome you back again soon.
Kind Regards,
Shackletons Home & Garden
All very good
All very good - easy to order, prompt and convenient delivery and excellent items. Delighted
27 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you so much for your lovely review! We're delighted to hear that you found the ordering process easy, delivery prompt, and that you're pleased with your items.
Your feedback means a lot to us.
Kind regards,
Shackletons Home & Garden
Fantastic family run buisness
From start to finish excellent service .The website is flawless it offers a huge range of items to browse through .To my delight I came across the Artisan bedroom furniture Range which I ordered .Can I say it is absolutely stunning quality workmanship ,solid wood ,aesthetically pleasing.
Furniture pre built only the bed to assemble &that was very easy built in 15 minutes.The company from the assistants answering the phone to Leah who helped me with a query fantastic customer service .The ordering system &delivery top class it was a local delivery company who were very helpful & professional communication was first class furniture delivered to the room of my choice .As a family run company all I can say is well done Shackletons 🌟🌟🌟🌟🌟from me .Keep doing what your doing as company's like you are hard to find these days .I'm so glad I came across you online.I will be buying from you again 👏👏
7 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you found our website easy to browse and that the Artisan Bedroom Furniture Range exceeded your expectations. It’s wonderful to know you’re pleased with the solid wood quality, craftsmanship, and ease of assembly.
We’re also thrilled to hear such kind words about our team — from our phone assistants to Leah — and that your ordering and delivery experience was seamless. We take great pride in working with professional local delivery partners who ensure your furniture arrives exactly where you need it.
As a family-run company, feedback like this truly means the world to us. We’re so pleased you found us online, and we can’t wait to welcome you back again in the future.
Kind regards,
Shackletons Home & Garden
This is a lovely place to visit
This is a lovely place to visit, particularly on a wet day. Super cafe but does get very busy. High quality goods throughout with some excellent indoor and outdoor furniture
21 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you so much for your lovely review! We’re delighted to hear you enjoyed your visit, even on a wet day. It’s great to know you liked the café and our range of high-quality indoor and outdoor furniture. We really appreciate your kind words and hope to welcome you back again soon.
Kind regards,
Shackletons Home & Garden
We enjoy our visits to Shackleton…
We enjoy our visits to Shackleton garden centre and also visit the restaurant too , travelling from Warrington
4 september 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you for your kind words! We’re delighted to hear that you enjoy visiting Shackleton Garden Centre and our restaurant, even travelling all the way from Warrington. We look forward to welcoming you again soon.
Kind regards,
Shackletons Home & Garden
Great customer care
Had some issues but Vicky and the team at fox valley are so helpful. Customer service at its best! putting the customer at the heart of the business.
2 december 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you for your kind words! We’re thrilled to hear that Vicky and the team at Fox Valley were able to help and provide such excellent customer service. Putting our customers at the heart of everything we do is always our goal, and your feedback means a lot.
Kind regards,
Shackletons Home & Garden
Quality goods
Fantastic store full of quality items for the home and garden.
15 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you for your wonderful feedback! We’re delighted you enjoyed exploring our store and the range of quality home and garden items we offer. We look forward to welcoming you back soon.
Kind regards,
Shackletons Home & Garden
Shackletons offered a 5 star service
30 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you so much for your kind words! We’re thrilled to hear you had a 5-star experience at Shackletons and look forward to welcoming you back soon.
Kind regards,
Shackletons Home & Garden
Great customer service
I prefer to deal with real people, and having a very helpful and patient customer service lady while placing my order who went the extra mile to help sort out everything was extremely refreshing.
Order won't arrive for a while so can't review the item.
17 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you for sharing your experience! We’re delighted to hear that our team provided helpful and patient service while placing your order. We truly appreciate your kind words and look forward to hearing your thoughts on the item once it arrives.
Kind regards,
Shackletons Home & Garden
A happy day !
My daughter has an apartment in Cornwall whilst we live in Kent. We ordered her a Seasons4 Bistro set as a Christmas pressie but needed it delivered whilst she was away. We paid online with the request that we could only be in Cornwall for two days the next eeek to accept delivery. I chuckled thinking how many problems we had had with any delivery to Cornwall and felt our trip might be wasted like many others. However, within a couple of days I received an email stating there would be an all day delivery slot on the Thursday requested . That day we were then text a 2 hour slot followed by the driver later warning us he was 15 mins away! He arrived on time in squally rain and helped my partner deliver the day to our front door. It was beautifully packed and the set looks high quality ! We are well impressed with Shackleton , the driver and the patio set ! Top marks !!!!!! We would well recommend !
27 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you so much for your wonderful feedback! We’re thrilled to hear that your Seasons4 Bistro set arrived on time and in perfect condition, and that our delivery team made the process smooth despite the tricky weather. It’s fantastic to know you’re impressed with both the quality of the set and our service. Your recommendation means a lot to us, and we look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
Antwoord van Shackletons Home & Garden
Thank you for your feedback! We’re glad you received good service and hope to welcome you back soon.
Kind regards,
Shackletons Home & Garden
Antwoord van Shackletons Home & Garden
Thank you for your feedback! We’re delighted to hear that you found our products well-priced and the ordering process easy. We look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
The aftercare from Shackletons was…
The aftercare from Shackletons was excellent. The electric recliner we purchased needed a new motor & the customer service department sorted everything out for us & kept us fully informed.
2 december 2024
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you for sharing your experience! We’re delighted to hear that our aftercare team was able to assist with your electric recliner and keep you fully informed throughout the process. Providing excellent customer service is always our priority, and we’re glad it made a difference for you.
Kind regards,
Shackletons Home & Garden
Best Price, Great Service.
Best price we found for some dining room chairs with quick delivery. Unfortunately there was an issue with one of the chairs (not due to Shackletons) Shackletons responded quickly and arrange a replacement quickly and efficiently. Would recommend and buy from them again.
18 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you for your kind words! We’re glad you found the right chairs at a great price and that our team was able to quickly and efficiently resolve the issue with the replacement. Your recommendation means a lot, and we look forward to welcoming you back to Shackletons in the future.
Kind regards,
Shackletons Home & Garden
Fantastic service in the shop
Fantastic service in the shop. And they delivered to Scotland
Really pleased with my table and benches
17 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you for your lovely feedback! We’re delighted to hear you’re pleased with your table and benches, and that our team could provide fantastic service both in-store and with delivery to Scotland. We look forward to welcoming you back to Shackletons soon.
Kind regards,
Shackletons Home & Garden
Excellent customer service.
Purchased 4 dining chairs and 2 bar stools from this company and the experience was faultless apart from the delivery which was badly fouled up by DPD! Shackleton’s customer service was excellent in getting the problem resolved even though none of it was their fault. The chairs themselves arrived really well packed, look fabulous, are very comfortable and simple to assemble.
18 november 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you for sharing your experience! We’re delighted to hear that you’re happy with your chairs and bar stools, and that our team could resolve the delivery issue quickly, even though it wasn’t our fault. It’s wonderful to know you found the items comfortable, easy to assemble, and well packed. We truly appreciate your feedback and your support.
Kind regards,
Shackletons Home & Garden
A lovely independent Garden centre and…
A lovely independent Garden centre and home store with a gem of a cafe. We've had many a lunch or coffee and cake. Always a pleasure to visit whatever the season.
2 december 2025
Review zonder uitnodiging
Antwoord van Shackletons Home & Garden
Thank you so much for your kind words! We’re thrilled to hear that you enjoy visiting our garden centre and café throughout the year. It’s always a pleasure to welcome you, whether for lunch, coffee, or a slice of cake.
Kind regards,
Shackletons Home & Garden
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.