Shay & Blue Reviews 

3.133
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

SHAY & BLUE LILACS & GOOSEBERRIES. I am addicted to this perfume in the best possible way, and strangers keep sniffing around me, asking what scent I'm wearing! Shipping was fast and painless, too. Al... Toon meer

Beoordeeld met 5 van de 5 sterren

I have tried about 8 different scents so far, I am sensitive to scents but these are perfect and doesn't aggravate me. I have gotten several compliments and inquiries from co-workers. From the purchas... Toon meer

Beoordeeld met 5 van de 5 sterren

Great products, size of the bottles seems very generous for the price and lots of compliments on the scents. Had an issue with delivery (because of Royal Mail) and they sorted it straight away and sen... Toon meer

Beoordeeld met 5 van de 5 sterren

My second scentlist fragrance is on its way and I still have a bit left of my first bottle, delivery took a couple days - no issues. I got lily la luxe and it’s gorgeous! They have so many gorgeous so... Toon meer

Bedrijfsgegevens

  1. Parfumerie

Geschreven door het bedrijf

Shay & Blue makes real fragrances by hand. We use real flowers, fruit and spices to create unique modern fragrances. Cruelty free, vegan, clean & made for everyone.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(3.133)

518 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

All time favourite

I’ve been wearing Shay and Blue Blood Oranges for around 10 years now . It is my all time favourite scent . It’s fresh and fruity and always attracts compliments .
I’m so obsessed with the fragrance I have all the products in blood orange . I absolutely love it .
I have several other scents from Shay and Blue and love them all but Blood orange always comes out on top for me x

15 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A quick and easy ordering process

A quick and easy ordering process, with an easy checkout and pay system in place. A very speedy delivery, with prompt despatch and notification emails. Reasonably priced good quality unique fragrances that makes one noticeable in a crowd.

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shay & Blue

The offers Shay & Blue have are great. The scents are fabulous and the monthly subscription is a great idea. I am looking forward to what I will receive each month. The packaging is good and a really fast delivery following my order.

3 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Loved Lilacs and Gooseberries

Loved Lilacs and Gooseberries. The others that I tried were lovely, just too strong for me. I’m sad to see how much AI Shay and Blue has incorporated into their advertising. I love supporting clean brands, but not if they’re going to use AI on just about every advertisement.

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great website and service

Great website. Easy to order my favourite perfume, which was promptly delivered with no problems. I have never been stopped before to ask what my perfume was, but since wearing White Peaches I have.

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is my absolute favorite perfume!

This is my absolute favorite perfume!! I had gotten a sample size through another company a couple years ago, and it just ran out and I decided it was time to commit to a full-size bottle. It’s the perfect level of floral but not overly sweet, and isn’t overbearing or too strong. Love it!
Super easy ordering process and even got a free sample size bottle (perfect for traveling), free shipping, and a discount because it’s my first order!!

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely shopping experience

Had a very nice experience ordering from Shay & Blue. My order was beautifully and safely packaged, delivery was prompt, the scent is lovely, good quality materials were used - nice heavy bottle cap and excellent sprayer. Overall very happy 😊

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No matter what the occasion.

With such a wonderful range of scents it is so difficult to choose. Fresh, light, floral, musky, sexy. No matter what the occasion (should you need a reason) there is always the right perfume from Shay & Blue.

30 juni 2026
Beoordeeld met 5 van de 5 sterren

I’ve been dipping into Shay and Blue…

I’ve been dipping into Shay and Blue perfumes for a little while now, but tend to stick with my favourites (for me, it’s all about the Salt Caramel). So, when I saw the super yummy Strawberries & Cream offer (Salt Caramel, Tallulahs Camellia and Lily La Luxe) it was a no brainer.

All the scents are DELICIOUS and I can tell I’ve got a contender for my favourite in Lily La Luxe - it’s sweet but has a great warmth to it that I can tell already it’s going to work well in the colder months.

8 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve had a subscription for several…

I’ve had a subscription for several years receiving the salted caramel perfume every 3 months but decided to try a different scent. Having had my eye on the White Expresso for a while now and waiting ages for the 10ml to come back in stock, I just decided to order the 100ml instead going off the description alone … I love coconut and almond so I’m hoping it’s going to be my new fave. If not I’ll go back to my Salted Caramel … with 20% off and free delivery it was worth the gamble …

6 juli 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Don’t order. The subscription is a trap for three. Customer service is lacking terribly.

I was really looking forward to trying the Likac and Gooseberry fragrance in particular as it’s been heavily marketed. I decided to do the monthly subscription and try the first one for £1.
When I received and smelled it I was extremely disappointed. It smelled like a generic floral body spray. No notes of anything unique or special. And the smell overall wasn’t even pleasant.
In a separate order around the same time I ordered a 3 set for my partner. I kept two at a push and sent 1 back. I’d qualified for a freebie which I tried and was not wowed by that one either. Overall I’d say the scents are marketed as unique and natural but when you get them they smell cheap and not unlike the cheap perfume you could pick up from primark.

At this point I’d sampled a lot of the fragrances and not enjoyed them, so I sent back what I could and contacted shay and blue to cancel the subscription. I was informed by the chatbot that a minimum of three order must be fulfilled before I can cancel. So I reached out further to customer service by email. And I got the same again. After pushing for where it said that in the subscription process I got a screenshot of where it says “your journey starts with 3 fragrances” which is just poor. This does not explicitly say you must complete three orders before you can end the subscription. It’s just floaty marketing wording. I pushed again stating this doesn’t actually state I can’t cancel. And at this point being very frustrated I qouted uk consumer rights law which states “14 day cooling off period” for any contract/subscription.
This morning I found an email reply just with a screen shot of my subscription number and a “cancelled” mark next to it from “Sophie”. No professional kind words of “please see the below has been cancelled, regards Sophie”. Due to this I had to log in to my account myself to see if it had actually been cancelled and it had. Just quite rude when I’ve communicated clearly and respectfully my rights as a consumer and i get that back.
Glad it’s been cancelled and I’ll be closing my account. Be careful when entering into their subscription, they’re fighting hard for that £12.50 a month.

6 juli 2026
Review zonder uitnodiging
Logo Shay & Blue

Antwoord van Shay & Blue

Hi Hayley, thank you for taking the time to share your experience. We're truly sorry to hear that we didn't meet your expectations, both with the fragrances and the support you received.

We've sent you an email to personally address your concerns and hope you'll have a chance to take a look. We'd really appreciate the opportunity to make things right and restore your confidence in Shay & Blue.

Thank you again for your honest feedback.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer