Shearings Holidays Reviews 12.053

We like Shearings because it's very easy to book by phone. The buses are on time and all seems to go well on the trip

The coach driver Marco was very helpful and the staff at the Russell Hotel also. Everything was reasonably clean but a bit tired and shabby. However we enjoyed the holiday overall except the pick ups before joining the main coach were a long haul for us being 1st on and last off.

It was easy to book our coach trip, and when we spoke to an advisor she was extremely helpful and accommodating. The holiday we booked was just what we were looking for.

Really good booking experience with Shearings. Booked a coach holiday to Croatia. Very good response to all our queries.

Trip ok, Cabin NO COFFEE, brochure states there was. Could not see in brochure that you need TRAVEL ADAPTER, I didn't have one so a Sherring rep gave me she's. 2 days later coffee appeared in cabin.

Great efficient customer service and highly recommended.
Spoke to several staff members, the last person being Shiema and extremely helpful and efficient - many thanks.

We go to holiday quite a lot
People are friend
Customer service good, they try to help
Drivers are very helpful
We would continue go to holiday with Shearings

We haven’t actually had our holiday yet, but we are hopeful it will be a success. The helpful staff when booking are a step in the right direction, so fingers crossed it will be great!
Many thanks for all your assistance so far.

Shearings always go the extra mile for wife and myself, which makes life a lot easier when arriving at the hotel.

I've had several holidays with Shearings.
I am partially disabled and the coach drivers are very helpful by taking out the walking assistance out of the storage.
Always 1st thing before he allows passengers out of the coach.

We booked and paid for our trip to Jersey in June .
I telephoned you as I need to know what time I need to meet the feeder bus as I am told I can’t use the Home Connect Service . I therefore need to book a taxi asap .
I waited for a response to my call but was advised you are busy so leave my number for a call back . This hasn’t happened . I sent an email with the same query , no response .

So far , so disappointing . Please contact me …….

I had to call to book a holiday as the online system was causing me problems. The lady who took my call (I think she was called Isabella) was extremely helpful, with a very chatty style, and resolved my issue quickly. We even managed to get a discount on the holiday as a goodwill gesture.
I will use the company again.

Tour guide gavin was very informative & knowledgeable about the ares we visited
And made the trips very interesting & enjoyable.
Hotel was very nice, food was lovely and staff were very nice.

Very good. It remains to be seen if the holiday lives up to hoped for expectations. If there is one criticism, it’s that the agent did not mention Shearings insurance option. I had to research and find health insurance and it was expensive.

Perhaps this was the wrong time of year for this Holiday, Attractions not yet open, Cold,Wet weather, with Sleet, Snow & high winds. Hotel & Food acceptable, but no Entertainment in the Evenings.

Spoke to a lovely lady named Laura Helped with changing a holiday and rebooking another one Very professional warm and friendly

All questions regarding holiday in Blackpool.were answered to our satisfaction.it was clear that your representatives knew what they were talking about.
We left message on your site and you rang back promptly and gave us the confidence to put a deposit on the holiday..
We have used you before and have enjoyed the holidays as they are so well planned.

My booking with shearings was really easy. The staff member was really helpful, nothing was too much trouble. She was informative, explained everything making sure I was completely satisfied with the process. This is my second holiday with shearings and I'm sure it'll be as good as the last one.

Booking with Shearings was quite straight forward. The gentleman that was helping us with the booking was great, bit of banter as we went along. We have had quite a few trips with the company and enjoyed a majority of them.