Simon Miller & Company Reviews 

413
TrustScore 4 uit 5

4,1

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Beoordeeld met 3 van de 5 sterren

Got the house, but last minute pressure tactics over the phone weren't welcome. Red flags in how they sell properties, trying to pry at budget information, etc. A higher sale price means better co... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently purchased a house in July 26; Simon Miller were the seller’s chosen estate agents. As a first-time buyer, I don’t have previous experiences to compare against, however Simon Miller were alw... Toon meer

Beoordeeld met 5 van de 5 sterren

I have dealt with many estate agents over the years and none have measured up to Simon & Miller. Without a doubt the most considerate and supportive agency there is. Particularly the Maidstone branch... Toon meer

Beoordeeld met 4 van de 5 sterren

From first contact with Gemma, Simon's visit, viewings and negotiations through to sales progression with Richard, the team kept us informed all the way. Inevitable frustrations with selling a house... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars
  2. Makelaardij
  3. Vastgoedadviseur

Geschreven door het bedrijf

Helping people to find their dream homes in Maidstone, Malling & The Weald


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

413 reviews

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4,1

Alle reviews

(413)

6 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Sold with Simon Miller.

Sold with Simon Miller.

We have just sold our property through Simon Miller and its safe to say we would never sell with another agent again, especially after them getting us full asking price. We dealt with Wasim & Paige when selling the property and negotiating offers and both were professional and diligent throughout, always keeping us informed... I would highly recommend Simon Miller.

25 januari 2021
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

Wasim and Paige will be delighted that you took the time to leave such a positive review. I'm pleased we were able to secure you the full asking price and look forward to working with you again in the future. In the meantime we hope you will recommend us to your friends and family. Kind regards

Beoordeeld met 5 van de 5 sterren

Very happy, Thank you Richard!

The Simon Miller Team has impressed us throughout the process of selling our parent‘s house.
However, Richard Long deserves special recognition for always being on the ball and going the extra mile when things were looking difficult. Although his job must certainly be challenging, he has always been cheerful, friendly and efficient
Thank you!!!

20 januari 2021
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

Richard Long is an extremely well respected and knowledgeable Estate Agent who has an extremely challenging role in our sales progression department. He will be grateful that you took the time to mention him by name and for leaving a 5 star review. Thank you.

Beoordeeld met 5 van de 5 sterren

Excellent, responsive service

Simon Miller were always responsive, helped to chase other parties, and keep our buyer happy even during complications in the process. We had a buyer agreed within a week of our property going on the market. We had lots of problems with our bank, but Richard Long at Simon Miller regularly updated me every week and was always on hand to help where appropriate. I wouldn't hesitate to use them again for transactions in the Kent area.

18 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High Praise for Simon Miller and Company

I have nothing but praise for Simon Miller Maidstone and their support in selling our property. Everyone I have interacted with has been supportive and knowledgeable. Moving house is known to be anxiety provoking, and their communication, commitment and general professionalism has helped me considerably. Particular praise to Simon, Gemma, Wasim, Richard and Shirley for going the extra mile.

14 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Richard Long

Our Sales Progressor Richard Long has been great throughout our purchase process. From initial call to introduce himself to our completion day he was always very friendly, informative and professional. He contacted regularly with updates and was always available if we had a query. Irrespective of Covid and its obstacles his service was absolutely great and we felt in good hands.
An extra thank you for helping our purchase go through the week of Christmas as we know it’s a very hectic time.
Thank you again Richard!
Yasmin & Ben Roberts

4 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you

Thank you Dan Osborne for making sure our house sale went through smoothly and always keeping us updated !

23 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Buying and Selling despite covid

Given how difficult the covid situation has been this year Wasim Amir and all the team at the Barming and Maidstone offices have been so helpful and supportive to make sure that both our selling and buying went through as smoothly as possible. Despite loosing our initial buyers Wasim was soon able to sell our house for a second time to make sure we stayed on track. A big thank you to all the team involved. I would certainly recommend Simon Miller to anyone that asks.

17 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First Time Buyer Experience

Despite having roadblocks from other parties along the way, Richard Long and Mollie Dodd both made our First-time buyer experience very easy.
Both deserve pay rises.

We highly recommend Simon Miller & Company

15 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best of the bunch in Maidstone

Best of the bunch in Maidstone! Our sale was long- winded but Wasim and team got there for us in the end!
I’m sure Wasim will find us another house to our requirements soon😊.
Every estate agent needs a ‘Wasim.!!

14 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have found simon miller to be helpful…

I have found simon miller to be helpful and professional throughout the selling of our home from marketing and advice through to exchange today.
Richard was great with his help and advice toward the later stages of the process and guided us through, always answering our enquires and chasing things up when needed. Thanks Richard, we really appreciate your help, we understand sales this close to Christmas are stressful for not only us !
Would recommend Simon Miller if you are thinking of selling your home.
Many thanks
Anna and James

10 december 2020
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

Congratulations on securing a successful exchange of contracts. Richard and our entire sales progression department work really hard to push sales through quickly. The lead up to Christmas is especially busy so i'm delighted you were one of the lucky one's . Hopefully now you can relax and enjoy Christmas.

Beoordeeld met 5 van de 5 sterren

Just like to thank Simon Miller & Co

Just like to thank Simon Miller & Co, and in particular Wasmin Amir, for the effort he put in to getting my move back on the cards after the lockdown. It's what you pay your money for and no regrets.

9 december 2020
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

I'm pleased that you felt our service provided by Wasim and his team offered good value for money. We hope will recommend us to friend and family in the future. Thank you.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent
Wasim was really helpful in completing the purchase of two houses even at the face of covid lockdown. I will highly recommend.

9 december 2020
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

Thank you for taking the time to leave such a positive review about the service received by Wasim. He will be delighted with your comments.

Beoordeeld met 5 van de 5 sterren

Amazing from Simon Miller

As in tune there were many bumps along the way from solicitors and other people in the chain. However, Simon Miller and especially Richard Long in the sales progression team were amazing. Without Richard I am positive it would have all fallen apart.

9 december 2020
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

Richard is an expert at keeping sales together! The sales process can be fraught with issues arising at the last minute which can increase stress and anxiety. Thankfully, you were in safe hands. Thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Got there in the end!

Trying to move home in 2020 has been a challenge. Through it all Simon Miller were understanding when we got cold feet at times and ready to leap into action when we finally found our dream home. Our sales progression agent, Richard, was like a terrier and would never give up chasing aspects of our chain; important for us as timing got very critical. Was a huge relief to get to exchange and I felt Richard was as relieved as we were. Thanks Simon Miller!

8 december 2020
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

There is always an element of relief when a sale eventually exchanges contracts. I'm pleased Richard was there to guide you though what can be a stressful process. Its not the first time Richard has been compared to a terrier! Thank you

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Wasim successfully and professionally steered the sale to a very satisfactory completion. Highly recommended.

5 december 2020
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

Fantastic to see that another satisfied customer who would highly recommend Wasim and his team of professionals. Congratulations on your successful exchange and completion.

Beoordeeld met 1 van de 5 sterren

Avoid like the plague

Avoid like the plague. Unprofessional and amateur staff from bottom to top.

Accepted my offer and should’ve been removed from the market. I received confirmation of acceptance from the seller but yet 3 days later they reversed the decision asking for more money beyond an already increased initial offer. This was after I had provided proof of deposit; in excess of what was required, and what a coincidence it was only after this, more money was requested!

The staff lead you into a false sense of security, outlining their protocol as interested parties should submit first and final offers from the outset to avoid bidding wars yet almost immediately after I had my offer accepted, I had a barrage of calls and emails asking for more money due to a rival offer!

Seriously think before engaging and I’d recommend to purchase with other agents.

4 december 2020
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

I'm sorry to hear your experience was not a positive one. I understand we have attempted to discuss your concerns with you directly but you declined engage further with our company.
We have systems and processes in place which ensure all offers are dealt with fairly and transparently. We have a formal grievance process which would allow us to fully investigate and hopefully resolve your concerns. I would have hoped that would have been the most appropriate course of action in the first instance.

Beoordeeld met 5 van de 5 sterren

Simon Miller Letting

The staff are very informative, friendly and excellent at explaining the requirements of renting. Very quick to reply to emails and make all the necessary arrangements. I would recommend them as a good company to work with.

1 december 2020
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

Lyndsey and the Lettings team are committed to making the rental process as smooth as possible for Landlords and Tenants alike. I'm pleased you were happy with the service provided.

Beoordeeld met 5 van de 5 sterren

Great service from Jeremy…

Great service from Jeremy of Simon Miller (Headcorn), he really has gone above and beyond in these difficult times, to help us sell my late Mum’s property.
I look forward to things getting back to a new ‘Normal’ allowing the local office to reopen, this will further improve their service and reinforce their local presence

1 december 2020
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

Thank you for entrusting us to sell you late Mum's property. I'm especially pleased to hear you felt the service provided by Jeremy was above and beyond. I'm sure things will get back to normal in the near future. Thank you

Beoordeeld met 5 van de 5 sterren

Selling our home has been a breeze with…

Selling our home has been a breeze with Simon Miller & Company. I loved the property file online system which gave access to all our viewings and instant feedback. The team have kept us well informed and made moving a little less stressful. Special thanks to Simon & Gemma for keeping me updated throughout the whole process. Couldn't recommend them enough!

30 november 2020
Review zonder uitnodiging
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Antwoord van Simon Miller & Company

We have chosen to embrace modern technology in our working practises as we feel it provides better engagement with our customers. Very rarely do I hear the selling process being referred to as a "breeze" but I'm delighted this was your experience. Please recommend us to friends and family! Thank you

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