My delivery went wrong! it was annoying! Sleeptight when they were made aware of the issue, dealt with it quickly and professionaly. They had the item delivered next day (which i hadnt paid for ini... Toon meer
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Got very good customer service when changing order, was despatched and delivered next day as requested,website had good description of different items as with all the CPAP equipment ot there it's ver... Toon meer
A great company to deal with. Communicated well. Only problem I had was through their courier company but, at the time I was travelling making it very difficult. Sleep Tight were very helpful and a... Toon meer
The power pack purchased said it was compatible with my CPAP DreamStation which it wasn’t. I returned the item with an explanation of error code. I received a prompt and full refund. After an initial... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sleep Tight (CPAP Solutions Limited) is specialize in providing support and equipment to make a point of keeping up to date with the latest advances in treating obstructive sleep apneoa. We offer rental service for Home Sleep Test and provide sleep data analysis service by our resident technologist (RPSGT) at very competitive price. We also provide equipment for other respiratory conditions such as nebulizers for asthma and some others (please check our website to know more). We pride ourselves to have a patient-focused approach as we put customer satisfaction at the heart of what we do by providing a comprehensive aftercare service. If you’re struggling with your sleep, contact us today to see if we can help get you on the right path towards a good night's sleep.
Contactgegevens
The old vicarage, vicarage road, st19 5PU, gailey, Verenigd Koninkrijk
- 01785 562 365
- info@sleep-tight.co.uk
- www.sleep-tight.co.uk
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Amazing service
After over twenty years of using Cpap masks and machines it is a great comfort to know that there is somewhere to be able buy everything from spare parts, masks and mask care. I feel that Sleep-tight really understand and care.
I bought a hard to get specific filter…
I bought a hard to get specific filter for my CPAP machine which arrived in a couple of days. I'm happy with my purchase and the service.
Excellent Customer Service
Customer service was excellent; I had made an error with the initial order (ordering the wrong spare pillow cover for the pillow ordered) and the company telephoned to check that I was sure and then corrected it; they were extremely helpful and kind and even though there was subsequently a slight delay with delivery, I was kept updated. Would definitely recommend
Although the wrong size item was sent
Although the wrong size item was sent, a quick phone call later and it was all sorted and an honest mix up. I will be back again 😁
Purchased a CPAP machine
Purchased a CPAP machine, refurbished< and it was overall a good experience.
Well packed, quick despatch. Machine looked new and worked fine.
At last a cover that works
I was unable to find a mask cover that worked or fitted my F40 mask, as I an allergic to silicone this was a problem,, but sleep tight sock pda cheek liners, a bit more expensive than the usual ones but fit perfectly and do not interfere with the seal so no more sores on my face. Thankyou worth every penny
I’ve been using sleep tight for a while…
I’ve been using sleep tight for a while now and always been good service and delivery
Quick and easy
Excellent customer service
Excellent customer service, despite issues caused by DPD, Sleep Tight were very helpful and responsive in getting my order delivered.
Please advise me on how Please advise me on how exactly I should use the CPAP machine. In the mornings, the monitor shows - 9.6... (This means the CPAP isn't working well enough to prevent sleep apnea
Please advise me on how exactly I should use the CPAP machine.
In the mornings, the monitor shows - 9.6...
(This means the CPAP isn't working well enough to prevent sleep apnea!)
Perhaps you have someone in NUNEATON/COVENTRY/HINCKLEY who could bring me the machine and mask for diagnosis.
I look forward to working with you!
Thanks a lot.
Great retailer
I’ve ordered two CPAP machines and various masks and accessories over the years from this company - all arrived in a few days, no problems experienced. They’re really good.
It was not easy to make a 12 month…
It was not easy to make a 12 month contract it cost me more because I had to pay for delivery on my 1st order.
Good communication. Quick deliveyry.
Quick response when ordered colour was not available and I received a phone call telling me of colours in stock and it was delivered the next day.
I am a new patient to this company…
I am a new patient to this company having had sleep aponia in 2016, and was cured, until now it has returned. My CPAP machine was returned as I was under the NHS and the wating times now are over 3 months Unfortunately, I have been steadily getting worse and did some research and found this small family company who suggested that I could hire a machine at a very reasonable cost on a rolling monthly contact and post it back to them, once aq machine became available on the NHS
Customer Service adviser Jessica was so very helpful and the next day after just filling out and returning a few simple forms simple my CPAP machine was delivered next day.
The service, speed, kindness, and understanding given was second to none, there was no rush either.
I certainly would recommend this lovely little company and for the amount its costing it would be a good idea to look at.
I have also ben told there are lots of options to purchase
Thank you Jessica for looking after me !!
Service is very good easy to use.
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