Smart Play Zone Reviews 

264
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I just bought my grandaughter the KTM 6v motorbike for her birthday and ive got to say that everyone who's seen it is really impressed. It really does look like the real thing. My grandaughter absol... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a Disney Pixars 'Car' ride on electronic car. Haven't set it up yet as its a Christmas present but delivery was perfect. It came the exact time it said it would on the dot. Good communication w... Toon meer

Beoordeeld met 5 van de 5 sterren

After being let down from another site i ordered a car from smart play zone just a couple days before my sons birthday, i rang them to ask them if it would arrive on time, they were Extremely friendly... Toon meer

Beoordeeld met 5 van de 5 sterren

From start to finish and trust me I had a lot of questions, Shakil was absolutely amazing, always polite and helpful and made ordering my sons ride on a great customer experience. I cannot recommend... Toon meer

Bedrijfsgegevens

  1. Kinderspeelgoedwinkel
  2. Spellenwinkel

Geschreven door het bedrijf

We are Online Retailer of Kids Toys of all ages. we specialise in Kids Ride on Cars, Quad and Bikes with 12v and 24 Power. Our Cars are genuine licensed by the brands like Mercedes, Audi, BMW, Lamborghini, Maserati, Land Rover etc. After Covid break SMARTPLAYZONE company is under new management and we personally take care of all dispatch and customer query. We have a warehouse 10000sq.ft and stock all items in UK. We also wholesale and distribute our stock to many toy resellers in UK. For any query please email us on sales@smartplayzone.com/ sales@smart-toys.net


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

264 reviews

5 sterren
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4,8

Alle reviews

(264)

1 review in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

KTM pink motorbike Fabulous

I just bought my grandaughter the KTM 6v motorbike for her birthday and ive got to say that everyone who's seen it is really impressed. It really does look like the real thing. My grandaughter absolutely loves it and is always wanting to be out on it. Its quite nippy for a 6v so we have to run along side her as shes only coming up 3.
I have been contemplating buying this from another website until I saw it on here. £300 down to £199 with delivery so I saved over £60 which went towards a jacket and helmet.

2 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer service

From start to finish and trust me I had a lot of questions, Shakil was absolutely amazing, always polite and helpful and made ordering my sons ride on a great customer experience. I cannot recommend smart play zone enough.
The car which I ordered (maxi g wagon) is amazing in quality and looks even better in real life than in the images.
Shakil if you’re reading this, thank you for everything.

26 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM

SCAM SCAM SCAM

DO NOT USE THIS WEBSITE. NO REPLIES NO WEBSITE ONCE ORDERED ABSOLITELY SHOCKING THEYBARE ALLOWED TO ADVERTISE AT ALL

27 maart 2022
Review zonder uitnodiging
Logo Smart Play Zone

Antwoord van Smart Play Zone

We are retailer of Kids Ride on Cars and were out of business due to COVID. We have started Fresh under new management from APRIL 2022. Really sorry if there is any misunderstanding and let us know if we can be of any help Thanks

Beoordeeld met 1 van de 5 sterren

PS4 controller

ordered PS4 controller 4weeks ago, sent 3 e-mails no reply total scam don't use PLAY ZONE

16 maart 2022
Review zonder uitnodiging
Logo Smart Play Zone

Antwoord van Smart Play Zone

Never Sold PS4 Controller, We are retailer of Kids Ride on Cars and were out of business due to COVID. We have started Fresh under new management from APRIL 2022. Really sorry if there is any misunderstanding and let us know if we can be of any help Thanks

Beoordeeld met 1 van de 5 sterren

Total Rip Off!!!

Why is this company allowed to advertise!!! Complete scam I have a very upset little boy still waiting for his ps4 controller which never arrived. You get no reply from them and sent several emails. Unbelievable that people get away with this crap!

8 maart 2022
Review zonder uitnodiging
Logo Smart Play Zone

Antwoord van Smart Play Zone

Never Sold PS4 Controller, We are retailer of Kids Ride on Cars and were out of business due to COVID. We have started Fresh under new management from APRIL 2022. Really sorry if there is any misunderstanding and let us know if we can be of any help Thanks

Beoordeeld met 1 van de 5 sterren

Scam

Scam! Ordered, no delivery, no website now, no way to get in touch with them.

17 januari 2021
Review zonder uitnodiging
Logo Smart Play Zone

Antwoord van Smart Play Zone

We are retailer of Kids Ride on Cars and were out of business due to COVID. We have started Fresh under new management from APRIL 2022. Really sorry if there is any misunderstanding and let us know if we can be of any help Thanks

Beoordeeld met 1 van de 5 sterren

Honestly if I could give a zero rating…

Honestly if I could give a zero rating I would. Ordered a PS4 controller and still weeks after ordering no delivery. Don’t answer emails, total scam. Please stay away from this terrible company.

16 januari 2021
Review zonder uitnodiging
Logo Smart Play Zone

Antwoord van Smart Play Zone

Never Sold PS4 Controller, We are retailer of Kids Ride on Cars and were out of business due to COVID. We have started Fresh under new management from APRIL 2022. Really sorry if there is any misunderstanding and let us know if we can be of any help Thanks

Beoordeeld met 1 van de 5 sterren

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!! I ordered a PS4 controller which was faulty upon arrival. After weeks of attempting to contact the company by email (the only contact method) I have had no answer. The website stats a 30 day return policy which they do not abide by and will just chose to ignore any communication.

13 januari 2021
Review zonder uitnodiging
Logo Smart Play Zone

Antwoord van Smart Play Zone

Never Sold PS4 Controller, We are retailer of Kids Ride on Cars and were out of business due to COVID. We have started Fresh under new management from APRIL 2022. Really sorry if there is any misunderstanding and let us know if we can be of any help Thanks

Beoordeeld met 1 van de 5 sterren

Non responding customer care and invalid email provided that bounce backs

Ordered 2 ride-on car batteries but delivered only 1, this could be manual error and is understandable, but there is no way to contact them back as the email seller has provided bounce backs and the phone call is not picked by customer service.

13 mei 2020
Review zonder uitnodiging
Logo Smart Play Zone

Antwoord van Smart Play Zone

We are retailer of Kids Ride on Cars and were out of business due to COVID. We have started Fresh under new management from APRIL 2022. Really sorry if there is any misunderstanding and let us know if we can be of any help Thanks

Beoordeeld met 5 van de 5 sterren

Fantastic service from this company

Fantastic service from this company. We ordered a Jc999utv 24v ride on car and am delighted with the purchase. The order was placed Friday and came on Monday-this fast delivery is unheard of when you live in Northern Ireland and during a health pandemic.
The car is just as described and our kids love it. Best priced too. Highly recommend

1 april 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Joke of a company

Sent me wrong item on Ebay when tried to contact didn't respond, soon as bad feedback was left they came to life very cheeky as well steer clear

16 december 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dreadful company with substandard products

Received the car with damage to the rear, bolts all loose in the box and misaligned doors which would not openly and close properly. Reported the fault and had to send back after struggling to get hold of anyone to arrange the return with - The company still have the audacity to suggest I should pay a restocking charge for their faulty item! Thankfully covered by Mastercard chargeback - Avoid this company at all cost, nothing but scam artists who resale returned / damaged goods and try con people who are unaware or their consumer rights.

31 oktober 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give this company a 0 star I would.

If I could give this company a 0 start I would. Worst purchase I’ve ever bought from any company in my life. So I bought a car from here in November time then two month’s ago it stopped charging so I phoned Halford’s as it was bought through Halford’s market place with Smart Play Zone, they said it’s not our problem it’s Smart Play Zone’s but told us too take the car into Halford’s too look at so they did. They said nope car is broken Smart Play Zone need too sort it, so I spent four week’s e-mailing and phoning them they don’t answer the phone and didn’t reply too anything! So I kept phoning Halfords even though wasn’t really there problem told them Smart Play Zone are ignoring me so they tried too call them and no answer I also tried again and finally got through they said we will send you a new battery! Yes ok I trusted them and did they hell they didn’t send me anything and ignored everything they lie, there rude, they don’t want too do anything! Six week’s later Halford’s said enough is enough Smart Play Zone are useless I’ll try too get through too them so they did but no answer he came back and said you know what we will give you a refund and do what you like with the car, throw it, fix it, do whatever. I was so thankful after 8 week’s Halfords sorted the problem out because Smart Play Zone don’t know how too run a company awful never order from these! Awful you’ll be waiting for ages for a replacement or whatever awful and rude! Horrible company.

5 juli 2018
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good service

Really good service and prompt delivery. Only down side would have been good to advise that number plates would be sent on another date. But was later advised that that would receive these two days later. But still not received.

26 april 2018
Review zonder uitnodiging

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