Smith Partnership Reviews 

Very patient and very Informative with every step and procedure.

Elite would like to express our sincere appreciation for the exceptional service provided throughout our matter. Your professionalism, expertise, and attention to detail were evident at every stage. We were kept fully informed, supported, and guided with clarity and confidence. We would not hesitate to recommend Smith Partnership to others and look forward to working with you again in the future.

I can’t recommend Katie Bullimore highly enough. She handled my settlement agreement with total professionalism, breaking down complex terms so I knew exactly where I stood. She stayed calm and focused on my best interests throughout, taking the stress out of the entire experience.

I was recently made redundant and used Katie Bullimore to help with the terms of the settlement agreement. She was extremely helpful throughout and explained everything to me. It was a great experience all round, right from my initial contact. Katie was very knowledgeable, prompt to return calls and worked quickly to provide me with all the information I needed and advise me of my best course of action. I would highly recommend using Smith Partnership and Katie for professional employment support. Thank you.

Both Olive and Bhakti made our case so simple, were very transparent throughout the process and made the transaction simple smooth, we would 100% recommend and reuse this service. 100% customer satisfaction

We have used Smith Partnership 3 times now and each experience has been exceptional. In two cases we have had great advice on Employment Settlement agreements for myself and my wife in which we have attained a much greater settlement than would have been the case without the advice.

More recently I have had a more prolonged need to engage the firm for a long running dispute with my ex-wife. Specifically Ruth Jones has guided me through a minefield created by an over generous original settlement that had created abnormally high expectations on the other side. The outcome, whilst immediately painful (Clean Break Settlement) has saved me well over six figures in the medium term.

I previously used Smith’s Partnership Leicester in 2016 when purchasing my first home. It was a no-chain transaction that completed quickly, and the service was excellent. Communication from Danielle Downie was particularly strong, leaving me with a very positive impression of the firm.

Unfortunately, my experience when returning to Smith’s Partnership Leicester in 2025 was entirely different and, frankly, the most frustrating experience I have had with any professional service. The solicitor originally handling my case had left the business without any communication from the Leicester team, and my file was transferred to the Burton branch without explanation.

From the outset, there were persistent staffing issues, including staff being off sick, with no clear or consistent point of contact provided. Queries were acknowledged but rarely progressed, with responses often stating they were “awaiting a reply” and then left unresolved. I was forced to take on communication with both the buyer and seller directly, only to later realise that the information I was being given by Smith’s was inaccurate, seemingly to delay completion due to workload pressures.

Important documents sat unsigned in the office for days and, when eventually sent, were posted despite my clear request to attend in person. Months were lost due to avoidable delays, emails went unanswered for up to a week, and even simple queries remained unresolved for extended periods. My case was repeatedly passed between different, clearly overworked staff members. Each time I followed up by phone, I was told they were several days behind on emails and could not say when my queries would be addressed.

It was only once the head of department became involved that the matter was finally completed. While I acknowledge the eventual resolution, the lack of continuity, poor communication, and prolonged delays made the process unnecessarily stressful. Based on this experience, I would not use the firm again.

I would, however, like to thank Tia Aitken at the Burton branch, who was the only individual who consistently followed up and did exactly what she said she would. This experience has given me a better understanding of why staff may choose to leave and my sympathy lies with those who remain under such pressure.

We chose Liam Kreibich to represent our case as we needed some sound legal advice and representation in court to place a possession order and CCJ's against three tenants. Liam was very knowledgeable and efficient and successfully achieved all that was needed.
We would wholeheartedly recommend Liam for any issues involving residential letting and problem tenants. He was very professional at every stage of the process and kept us informed via email.
I hope we will not need the services of Liam again, but if we do I would definitely ask for him to personally deal with our case and would not hesitate to recommend him to any other landlord.

Our solicitor was understanding, patient and thorough with a very tricky situation. Our problem was on going for years and our solicitor managed to resolve issues we never thought would happen, his name is John Ellis.

A big thank you to Tania Douglas at SP Burton for handling our property purchase conveyancing efficiently, professionally & with diligence. Tania & her team pulled out all the stops to meet our expectations, which were high I do admit :)

A member of their senior leadership team’s behaviour outside of work is concerning. Rude, bullying and unkind! Not a great endorsement for someone who works in children’s services!

Jodie in Swadlincote was not only a first class solicitor but also an enormous support in our moving process. Our situation was complicated and this was navigated by Jodie (with her assistant, Zoe) so professionally we could not have asked for more.
A really great team, Thank you both.

This is the second time I have used Smith Partnership now (first time property sale, this time property purchase) and I would thoroughly recommend them to anyone considering. Bhakti and colleagues were thorough, professional and enabled my completion to happen in the timescale hoped for. Excellent all-round!

Tania was very experienced very polite, knowledgeable and did an excellent job thank you.

I couldn’t recommend Smiths Partnership more .
We had the pleasure of dealing with Evie and Michelle for the sale and purchase of our properties they were professional and efficient especially when we were under time pressure they made it happen.
I can’t thank them enough.

I can’t thank Michelle and the paralegal team enough especially Evie. Michelle communicated at every stage in the process and I didn’t need to chase for any sort of update. Thank you for making the process smooth.

Very Professional, knowledgeable and friendly would recommend

I've used Smith Partnership for a number of legal requirements and would highly recommend their services. They're extremely professional, pro-active, knowledgeable and offer sound advice. I worked with Katie Bullimore on a recent employment matter, and I would highly recommend Katie to anyone requiring employment advice

I can highly recommend Smiths Partnership for conveyancing. I have been really pleased with the communication, professionalism and thorough approach to my sale and purchase.

Jodie and her colleagues at Smith Partnership in Swadlincote were all incredible. We have sold a house and bought a house with them and both times they were fast acting, available to contact every day, communication was brilliant and they were so approachable and kind. I would recommend to anybody. We are so grateful for everything they have done for us.