Somerset Early Scans Reviews 

672
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

Somerset Eqrly Scans in Bristol is quick, highly efficient and good value. I was given an appointment almost immediately. The staff were all wonderful, kind, reassuring and efficient. The results we... Toon meer

Beoordeeld met 5 van de 5 sterren

We have had a number of IVF related scans with Somerset Early Scans at the Clifton, Paulton and Bridgewater clinics. Each time has been a great experience with very kind sonographers who take the time... Toon meer

Beoordeeld met 5 van de 5 sterren

We had the lovely Beata for both our early 7 week scan and a scan at 17 weeks. She made the whole experience stress free and feel very special. She was very personable and happy to answer all of our q... Toon meer

Beoordeeld met 5 van de 5 sterren

Very pleased with my recent visit to Somerset Early Scans in Paulton. Very friendly and professional staff. Sonographers are experienced and knowledgeable. The report and the images were avail... Toon meer

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5,0

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TrustScore 5 uit 5

672 reviews

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5,0

Alle reviews

(672)

62 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly recommended for sensitive and caring treatment

I couldn't have hoped for a better experience at Somerset Early Scans. After a devastating loss in April, my husband and I were extremely anxious going into the early scan, but Victoria and Bridget were so reassuring and let us know the moment they saw a heartbeat. We cried tears of relief and you could feel that they were both happy and relieved for us! Having encountered some pretty inhumane and careless attitudes from medical professionals around our loss, we were so grateful for such personal and sensitive treatment. I know that had the news been bad, they would have treated us with care and dignity.

Obviously we can't know what will happen from here, but we'll always treasure the little video we have of the heartbeat no matter what!

If you're able to afford a private scan and would like some reassurance before 12 weeks, I can't recommend Somerset Early Scans enough.

9 september 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you so so much for this amazing review of your visit to us. We are so happy to hear that you felt reassured by our staff and were treated with respect and also sensitively . Thank you also for the recommendation.

Beoordeeld met 5 van de 5 sterren

This is our second time coming back to…

This is our second time coming back to Somerset Early Scans. We’ve come back because we feel so comfortable with the experience. We felt we could ask anything, we weren’t rushed in any way and this time we were able to bring our little toddler with us. They were so good with him and just made the whole experience so personal. Thank you Beata! Xxx

3 september 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Simone for this lovely reply. We are happy to hear that you felt comfortable with your experience to our clinic. Its also always lovely to see the little ones in the clinic.

Beoordeeld met 5 van de 5 sterren

We have used somerset early scans a few…

We have used somerset early scans a few times now and always so happy with the service. We bought our 2 year old son to our last scan and they even gave him a box of toys to play with. Would recommend them to anyone

10 september 2023
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Antwoord van Somerset Early Scans

Thank you Alice for giving us a 5* review. Its always lovely to see you but we are pleased to hear that you have been happy with the service we provide.

Beoordeeld met 5 van de 5 sterren

Very kind and thoughtful ladies that…

Very kind and thoughtful ladies that carry out the scans and support the sonographer.

26 augustus 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Megan . We are happy to hear that you found our staff supportive and reassuring.

Beoordeeld met 5 van de 5 sterren

Really lucky to have this service so close.

I was incredibly anxious going for an early scan following a previous chemical pregnancy. The staff were so kind and understanding with me and were really reassuring. It was a really positive experience. We would definitely go back for additional scans.

19 augustus 2023
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Antwoord van Somerset Early Scans

Thank you Alex for your lovely review. I am happy to hear that you had a positive experience and we look forward to seeing you in the future.

Beoordeeld met 5 van de 5 sterren

The team were very kind and took time…

The team were very kind and took time to explain everything to me properly. I sadly didn't have the outcome I was hoping for but they couldn't have been nicer/more professional and I felt in very safe hands. Thank you to you all.

15 augustus 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

We are so happy that you felt your scan was explained to you and you found us professional. Many thanks for your 5* review.

Beoordeeld met 5 van de 5 sterren

Lovely staff and very sensitive…

Lovely staff and very sensitive informed experience

26 augustus 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Becky for your feedback. We are so pleased that you found our staff lovely and you had a good experience

Beoordeeld met 5 van de 5 sterren

The best experience

The best experience! And so handy it was on a Sunday. Really lovely.

13 augustus 2023
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Antwoord van Somerset Early Scans

Thank you Justine . So happy to hear that you were happy with your scan

Beoordeeld met 3 van de 5 sterren

The nurses were lovely

The nurses were lovely, very sweet in a difficult situation. However the outcome of our visit weren’t forwarded to our nhs hospital as agreed with lead to me having to have difficult conversations. I also think receiving a feedback request following a very sad and sensitive appointment is inappropriate

1 augustus 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you, Georgia, for taking the time to leave us a review. I am very pleased that you felt so well cared for during what was a difficult time. We are grateful that you were happy to talk to us yesterday about your feedback. It was good to be able to confirm that the reports had been sent by Somerset Early Scans to the NHS and to your portal and that there had been a breakdown in communication with the hospital. As discussed, in future, we will ensure reports are followed up with a call when any referrals are sent to the NHS. We will also raise this next quarterly meeting to ensure that we all learn from your feedback and are more careful about when we request reviews.

Beoordeeld met 5 van de 5 sterren

Positive experience

Helpful, friendly staff. Very clear pictures

6 augustus 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Sarah for sharing your experience with us. I am happy to hear that you found us friendly and helpful,

Beoordeeld met 5 van de 5 sterren

Stands out as the most professional

Compared to other private scan locations, Somerset Early Scans stands out as the most professional one. I have experienced other scan centres where they try to sell unnecessary products and encourage you to take photos for social media. Somerset Early Scans, however, provides a simple and genuine scan experience. Friendly and caring staff.

22 juli 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you so much for your lovely review. We are so pleased to hear that you found us professional, friendly and caring.

Beoordeeld met 5 van de 5 sterren

Just absolutely lovely service

Just absolutely lovely service, could not have been a more special moment. Victoria and Bridget explained everything and were incredibly reassuring. Print outs in a folder was also a lovely touch!

22 juli 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Sarah for sharing this. We are so pleased that you had a lovely experience with us.

Beoordeeld met 4 van de 5 sterren

The staff were lovely

The staff were lovely from the lady on reception to the two ladies who welcomed us in.
The only thing I’d suggest would be to send a confirmation letter with a map of the location also containing the date and time of appointment as the email confirmation only gave the date I’d put the holding payment. I also emailed for more information but not all of my questions were answered.

4 juli 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you for taking the time to leave us a review. We are so pleased you had a positive scan experience with us. Thank you for your feedback. We will be looking at our templates as youve suggested.

Beoordeeld met 5 van de 5 sterren

Another positive experience

Very informative, friendly and professional staff. Our appointment was on time.

3 juli 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Chloe for your feedback. We are happy to hear that you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Calm atmosphere

The ladies scanning me were so lovely! They calmed me down and didn't think I was silly at all. They spent time going through everything with me, made sure I was happy with everything etc. They could not have done more. Went in an absolute mess and came out so content and happy.

27 juni 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Freya for your feedback. It is lovely to hear that you were reassured and happy during your visit to us.

Beoordeeld met 5 van de 5 sterren

Fantastic!

Everyone was lovely and made me feel really comfortable. My scan was thorough and overall I couldn’t have asked for a better experience.

1 juli 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Ashleigh for replying to our request. It is lovely to hear that you felt comfortable during your scan and you enjoyed the experience.

Beoordeeld met 5 van de 5 sterren

Best images that i've had so far

Best images that i've had so far, was able to video and take lots of really great pics - much more and better than the NHS and lovely team, all so helpful

1 juli 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Michaela for sharing your experience. Happy to hear that you received good images and video.

Beoordeeld met 5 van de 5 sterren

Definitely worth the cost

Was able to get a health scan so much sooner than an NHS referral and it was 100% worth it. Very professional and informative staff, took their time with me and calmed my concerns.

27 mei 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Kirsty for your reply. We are happy to hear that you left informed and reassured with your concerns.

Beoordeeld met 5 van de 5 sterren

Great experience

Both myself and my husband were super anxious after a long fertility journey with multiple losses. We put at ease instantly and the sonographer showed us everything they could see and assured us everything looked fine and they would have told us any concerns. I would recommend to anyone

31 mei 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you for this 5* review. We are happy to hear that you were reassured during your visit to us. Thank you for the recommendation

Beoordeeld met 5 van de 5 sterren

Fantastic service

From the minute we arrived, I was made to feel very welcome, and was asked if I wanted to see the scan on the screen as it was done.
Sadly I got the news that no one wants, however Debbie was so supportive and compassionate. She spoke through all of my 'what to do now options'

6 juni 2023
Review zonder uitnodiging
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Antwoord van Somerset Early Scans

Thank you Wendy for taking the time to write this review. We at Somerset Early Scans wish you all the best for the future

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