SoSatsuma Reviews 

114
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Just discovered SoSatuma and love the original, quirky designs and unique shapes - quite unlike anything on the high street. I'm delighted with my first purchase - it's already a firm favourite. Clem'... Toon meer

Beoordeeld met 5 van de 5 sterren

Have bought a few items from Clem at Sosatsuma now and love them all. Not the cheapest but excellant quality and very different. Come packaged in paper you can recycle. Have had to return a couple of... Toon meer

Beoordeeld met 5 van de 5 sterren

Really great experience, fantastic contact and updates from clem who runs sosatsuma, packaged well, clothes are perfect, returns aren't free but they're easy. In a world where there are so many dodgy... Toon meer

Beoordeeld met 5 van de 5 sterren

A lovely collection of original, stylish clothing that feels great to wear. Love the layers, sizing and quality. Fantastic customer service - it’s so lovely to shop from a real independent doing great... Toon meer


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

114 reviews

5 sterren
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4,8

Alle reviews

(114)

114 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Simply the Best

I first bought the best knitwear off Clem then when she started selling clothes it was a natural progression to buy her fabulous collection … so quirky, so special and the best is you’re buying from a real person who cares 🧡

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So Satsuma is a gem!

So Satsuma is a gem, as is Clem who runs it. I love the clothes she stocks and the style that they empower. Gorgeous and unique pieces that are staples in my wardrobe and I highly recommend them. If you haven’t ever shopped with Clem before, do it! You won’t regret a second of it!

6 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High quality clothes that are just that little bit different

I first came across SoSatsuma, the business owned/run by the lovely Clem, through my sister - and bought some gorgeous handmade knitted hats and scarves. Then Clem ventured into a selling a few curated clothing items ... and I now have quite a few things. They are all so lovely, fabulous quality and a little bit different from the same old same old - always get such complements! I've bought a few pairs of lovely skirt-type shorts, great quality tops, 4 cross front jumpers and the most gorgeous silk blend trousers. Delighted with every single purchase.

Clem use to dispatch everything from her family home but now it comes from an organisation which packs & posts from Leeds. You won't get next day delivery (and Clem is clear about that) but it certainly will arrived, packed with care and attention. You may be worried about buying from a little business or something you've found on Instagram but have no fear - So Satsuma is a genuine high quality provider, and Clem is a little gem!

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gorgeous clothes with inclusive sizing

Gorgeous clothes with inclusive sizing. I have ordered a number of items from SoSatsuma and particularly love the barrel leg jeans. Everything comes beautifully packaged and the returns service is easy to use.

26 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Clothes

I have now bought 7 items of clothing from SoSatsuma and absolutely love them.
The style is great, good prices and the service is fabulous. Clem is the best!

26 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely delighted to have found this…

Absolutely delighted to have found this gem of a shop! Clothes are just beautiful and both of the orders I’ve placed, so far, have arrived in jig time and beautifully packaged. Recommending to everyone I know and I’ll definitely be back for more. 🥰

26 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

🤩 5 STARS AREN’T ENOUGH! ⭐️⭐️⭐️⭐️⭐️

Where do I start?
Well, I’m post menopausal, often medically bloated and can fluctuate from a size 10 to an 18 around the middle in a day.

Until I found Clem and her beautifully curated collection of well cut designs, with elasticated waistbands designed for comfort - the type that are well designed to not dig in and don’t bunch all the fabric around the waist and hips, in the most exquisite fabrics with excellent depth of colour and construction, I had lost my love for clothes and my ability to create and rock an edgy, quirky vibe in comfortable clothes that made me look a million dollars, even if I didn’t feel it. Pj’s became my mainstay.

I took the plunge and haven’t looked back.

Clem offers a very reasonable returns service, and everything is absolutely beautifully wrapped in tissue and thick Kraft recyclable bag, or a fabulous recyclable orange one if it is from one of her flash sales, which she does from her SoSatsuma Community Facebook page…. A wonderful group of supportive, wonderful women who are comfortable, stylish and less uncomfortable thanks to Clem and her curated collections….. Oh! I nearly forgot to mention the incredible knitwear.

I’ve found everything to wash and wear extremely well. The combinations are endless and the barrel jeans are a game changer.

I’ve found myself again, my pj’s are now for bedtime only and you have absolutely nothing to lose …. Except for that uncomfortable waistband you’re wearing now.

26 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gorgeous clothes and excellent service

Clem has curated a gorgeous collection, she has such an eye and everything I’ve bought has been excellent quality. Having some style inspiration that includes comfort and wearability is wonderful too as I struggle to know what will work for me and hate a restrictive waistband. Working from home means comfort is key for me. Clem is open, clear about each item and showcases outfits with such cool effortless style. Absolutely excellent products and service, I’m a SoSatsuma customer for life.

26 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gorgeous clothes and fabulous owner 🩷

SoSatsuma is a genuine 5* indie business, owned by Clem, who desperately cares not just about her products but about her customers. Everything I’ve bought has been stunning and made me feel more confident in myself, tricky as a woman when your body has changed shape and you’re hitting peri-M! She’s a total sweety and one time there was a tiny hole in something I let her know and she instantly posted me out a replacement no probs at all. She also acted as a personal stylist and helped choose my entire outfit for a wedding right down to shoes which were from a totally different shop 😂🩷🩷🩷 Thanks so much Clem you’re fab x

1 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding small business

This is a brilliant small business. Clem the owner was very helpful answering questions pre purchase & she went out of her way to post out to me the same day as ordering so I could get the item before going on holiday. Absolutely thrilled with the cross jumper received. Would highly recommend.

20 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Clem goes out of her way to provide…

Clem goes out of her way to provide excellent customer service. The clothes are just beautiful and you can tell she puts a lot of thought and consideration into the clothes she sells. Thank you and I will definitely be a repeat customer .

25 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible Small Business

I love everything about this incredible small business.
Clem is so helpful and supportive with any questions, orders are sent out in good time and wrapped well.
Returns are easily organised and as a small business I don't mind paying for them.
Clothes and accessories are quirky and fun, great colours and Clem has a good eye for design and colour.
Highly recommend this business.

25 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous

Great service
Well packaged
Gorgeous clothes
Really pleased with my purchases
😊

23 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous clothes and shopping experience!

So glad I found this fabulous online shop - very helpful, friendly service provides a 5* customer experience. Clothes are super, a bit different, lovely colours, good quality and very comfortable. Everything is packaged beautifully so it feels like a real treat receiving an order. I'm a very happy customer!

10 september 2025
Review zonder uitnodiging
Logo SoSatsuma

Antwoord van SoSatsuma

Hello Kate

Thank you very much for taking the time to leave a review. I'm so glad that you've had such a positive experience shopping with me. I hope you feel amazing in your clothes.

Stay Comfy!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service!

I’ve just received my second item (pink striped box jumper) and I can’t wait to fill my wardrobe with more SoSatsuma.

Little hiccup with my fist order as wrong item was delivered but I received a prompt reply to my email and my new item was sent without having to pay for delivery.

The quality of the items is really wonderful.

11 januari 2026
Review zonder uitnodiging
Logo SoSatsuma

Antwoord van SoSatsuma

Hello Sonja

Thank you very much for your review, I'm really glad to have been able to put things right, thank you so much for your patience with this, I hope you love the boxy jumper .

Stay comfy!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Love love love SoSatsuma

I found SoSatsuma on Facebook quite by accident, but am so glad that I did. Clem is a one woman business with an eye for comfortable clothing. She works hard at what she does and I love everything that I have bought from her. Up until recently she has packaged and posted everything herself which took a little longer to arrive, but I was happy to wait for something that was a little different to anything I'd seen before and for a personal service from a small business. Customer Service is second to none and Clem always replies to queries straight away. I would recommend SoSatsuma to anyone who wants clothing that is quirky, comfortable and just a little different.

25 januari 2026
Review zonder uitnodiging
Logo SoSatsuma

Antwoord van SoSatsuma

Hey

Thank you to much for taking the time to write a review! I'm so glad you found me. You're right, I worked for a long time doing all the wrapping and packing myself ..it was a lot 😅. Luckily I now have two lovely ladies in Leeds wrapping and packing for me, which is sooo much more efficient, hoping to continue to make improvements on delivery time.

I absolutely love having direct contact with my customers, I'm really pleased that comes across, it means a lot to me.

Stay comfy and Quirky !

Clem 🍊

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