Great personal service. Sarah has always been very helpful, sending samples, giving advice, etc and very patient and we look for just the right shade of wood!
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Lees wat reviewers zeggen
I live in Shetland the most northerly isle in the uk. There is always an issue with deliveries here, but customer service were very helpful in organising island delivery. Special thanks to sharon
One of the few companies with high grade (select) and thick wear layer (6mm) oak wood flooring. Extremely competitive prices. Top marks for customer service. Sent out samples quickly (arriving next da... Toon meer
Absolutely amazing customer service. I got a few samples from them to choose which laminate flooring to get, quality felt amazing and prices unbeatable. Sharon was really responsive over phone calls a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2007 – Source Wood Floors We supply a wide range of quality flooring for residential and commercial projects across the UK. Our range includes engineered wood, solid wood, laminate and LVT flooring, with options to suit a variety of styles, budgets and requirements. We can send flooring samples directly to customers nationwide, helping you choose the right flooring with confidence. If you’re local to us, you’re also welcome to visit our showroom and view our flooring options in person. We pride ourselves on providing quality products, competitive prices and friendly, helpful service to our customers.
Committed to providing quality flooring
Honest advice and friendly customer service
At Source Wood Floors, we are committed to providing quality flooring, honest advice and friendly customer service.
We offer flooring samples to help customers make the right choice before ordering, and we are always happy to answer questions and provide guidance.
We take care to ensure orders are supplied correctly and delivered safely. If there is a genuine issue with your flooring or delivery, our team is here to help and will work with you to find a suitable solution.
Contactgegevens
Unit 9 & 10 Diss Business Centre, Dark Lane, Scole, Nr Diss, Norfolk, IP21 4HD, Verenigd Koninkrijk
- 01379642843
- orders@sourcewoodfloors.co.uk
- www.sourcewoodfloors.co.uk
4,9
Uitstekend
1K reviews
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Top class customer service
We were presented with a problem in that we needed a relatively small quantity of flooring as part of project to remove a partition wall in our house.
The supplier, who fitted our original floor, showed great reluctance to help us out and Source Wood Floors ((Sharon in particular) came to our rescue.
The attention to detail and great care they took to find what we needed was wonderful. Then the effort that Sharon put in to get it delivered to us and ensure a 3 metre length ramp arrived in one piece was very much going “the extra mile”
Top class people and customer service 😀👍
4 maart 2024
Review zonder uitnodiging
Sharon was very helpful
Sharon was very helpful, able to answer my questions . Product easy to install, very impressed with the tog insulation.
12 februari 2024
Fantastic service all round
Fantastic service all round, I can't really fault source floors for the end to end service I received, thanks to Sharon and Sarah for all their help in choosing the right floor and care and attention right through to delivery.
12 januari 2024
I chose to buy from this company
I chose to buy from this company mostly owing to their helpful staff. They were able to answer all my questions and offer advice over the phone. They kept me informed of delivery timing and although something went wrong (the wrong underlay was delivered) this was immediately sorted with one phone call. Also I was never put on hold or held in a queue! The website was also very helpful as there are sections with advice on various aspects of wooden flooring.
I cannot yet comment on the final result as I am still waiting for my builder to come and lay the floor but it looks good so far.
10 januari 2024
Friendly and helpful
Friendly, helpful and advised on fitters covering my area. ( I found an equally helpful fitter from their list)
15 januari 2024
First time order
First time order, which arrived quickly. Driver called in advance to let me know he was on his way and most importantly the logs are dry and burning really well
1 december 2023
1st class
Great customer service and very helpful advice. Would highly recommend and will be looking to book my next order with.
Geoff M
Builder/Installer
28 november 2023
Amazing customer service
Amazing customer service from Sarah i will definitely be in touch in the future for any flooring i need. 👍👍
22 november 2023
Review zonder uitnodiging
Ordered a sample from source wood…
Ordered a sample from source wood flooring came within 24hrs of order. I have removed a fire and needed to patch up existing floor, sample matched perfectly. I only needed to order one pack which after talking and paying a little more for delivery source flooring sorted out no problem. After a problem with delivery a quick phone call to Sharon which she sorted out straight away the items arrived next day. 5 star service and great product. Thanks
30 november 2023
Review zonder uitnodiging
Glue from the company
Bought glue from the company as price was fine. It was all well packaged, and more importantly delivery is by DHL, not yodel. So all good
21 november 2023
Great customer communications and a…
Great customer communications and a well recommended company to deal with. Will use again. Thanks
27 november 2023
Review zonder uitnodiging
Fantastic all round
Had fitters booked for the Monday and called Source Wood Floors on the Tuesday before. Our local suppliers had let us down and I was frantically trying to find replacement flooring. Sharon was fantastic. She talked me through some of their stock that I had selected and rushed some samples to me which arrived the next day. I called back to place the order and she contacted the suppliers and arranged to have the order delivered by the Friday.
The order arrived as promised and the flooring looks fantastic. Sharon also stepped in when there was a slight delay on the delivery day to call the delivery company and get updates. Excellent service all round and would use them again without hesitation!
7 november 2023
Review zonder uitnodiging
Good price and service
Good price, customer service and quick and flexible free delivery
6 november 2023
Amazing product and the customer…
Amazing product and the customer service is second to none, Sharon was super helpful throughout! We love our new floor
2 november 2023
Review zonder uitnodiging
Source Flooring - supported & straightforward
Source Flooring team have supported us with advice as we progressed our project, and made ordering materials straightforward. Thank you.
25 oktober 2023
Solid wood flooring
Great customer care. Great product.
Delivered as stated and well packed.
Will definitely use this company for more solid wood flooring.
27 oktober 2023
The best online wooden floor company
Great product and quick delivery.
Sharon was very helpful.
12 oktober 2023
Great company
Great company! We always recommend Source Wood Floors to our clients. Good quality flooring and great prices. Deliveries are always on time.
29 september 2023
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