Sparshatts Group Reviews 

645
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We were looking for a car and stumbled across Sparshatts on our way home. Incredibly helpful staff, cars were in excellent condition, there was a wonderful range and we were treated with kindness, pat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Viewed a car Left a deposit changed my mind within 24 hours still waiting for my refund 2 weeks and counting Received my refund of deposit today Shame I didn't buy a car from there Jim was very... Toon meer

Beoordeeld met 5 van de 5 sterren

We bought our Range Rover velar in about 2 hours.The chap who we met, took both my wife and I for a test drive, we were happy with the knowledge the chap had about the car, he didn’t rush us to buy,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having paid a small deposit to reserve a car, we visited the showroom the following day and everything was ready for us. After a test drive we bought the car, a four year old Škoda Octavia which was i... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Sparshatts Group is a well-established car dealer based in Hampshire, with used car sites in Southampton and Portsmouth. With many years of experience in the motor trade, we have built a strong reputation for supplying quality vehicles and delivering a reliable, customer-focused service. We offer a wide, carefully selected range of vehicles to suit a variety of needs, with customers travelling from Southampton, Bournemouth, Basingstoke, Portsmouth, Andover, Salisbury, Romsey and further afield. In addition to vehicle sales, we also offer servicing and MOTs at very competitive rates, helping customers maintain their vehicles with confidence. Our focus is on providing excellent value for money alongside a straightforward and transparent car-buying experience. We take customer service seriously and actively encourage feedback, using it to continuously improve and maintain high standards across all areas of the business.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

645 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,7

Alle reviews

(645)

48 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

This is my sixth car and as always the…

This is my sixth car and as always the staff are very friendly and helpful and would recommend the business to anyone

26 november 2024
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Antwoord van Sparshatts Group

Hi, thank you for your kind words and your ongoing custom. Kind regards Joe and the team.

Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish with Jason, held car as promised, reviewed and purchased.

All good :) thanks Jason

26 november 2024
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Antwoord van Sparshatts Group

Hi Robert, thank you taking the time to leave me a lovely review. Kind regards Jason.

Beoordeeld met 3 van de 5 sterren

Customer services is great. But...

Customer services is great, they are very friendly and approachable.

Only thing I want to mention here is: i asked them to look at the faults on the car which I am going to purchase. They told me "they will take car to garage and check if it require attention. But they didnot" it is embarrassing they lied to me.

26 november 2024
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Antwoord van Sparshatts Group

Hi Shiwahang, I am sorry that we didn't fulfil what we said we would. Could you please get in contact with Joe on site, either on the work number or on his email address that I believe you have already?

Beoordeeld met 5 van de 5 sterren

Great customer service. Delighted with my new car.

Great customer service.. no hard sell and Richard very friendly and knowledgeable about the features of my chosen car.
He took it to the local garage to add fuel prior to test drive and went through some controls I was unfamiliar with.
Purchase was so straightforward and he transferred registration and set up road tax all in the office prior to my driving my new car home. He also done a good deal on an extended warranty.
He then followed up with a courtesy call a few days later.
Some really good cars available at reasreasonable prices.
I would definitely recommend and use them again in the future.

10 november 2024
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Antwoord van Sparshatts Group

Hi Catherine, thank you so much for your kind words. I really appreciate it and I am pleased that you enjoyed your experience. Kind regards Richard.

Beoordeeld met 5 van de 5 sterren

Nice Car, looked after

After I found vehicle, call them as I was not local to their location. Rearrange all documents required for purchased via phone after seeing well presented add and very detailed add. Phone them as well to asked some questions about the car, was satisfied after conversation over the phone, so reserved the car. Went to see the car and I really like it, seems very looked after, issues which were reported and MOT just a week a go were fixed. I was suggested that cars come with pre inspection, for all their vehicles so after consideration and test drive I got the car. Done some mile already seems all fine so far, very happy and feeling safe when the dealer gave me 3 month full warranty. So far overall very happy to purchased as seems excellent dealer overall! Well done and thank you!

19 november 2024
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Antwoord van Sparshatts Group

Hi Evaldas, we are pleased that you are happy with your purchase. Thank you for the review.

Beoordeeld met 5 van de 5 sterren

Perfect car and customer service

Richard was very helpful and perfect salesman.
Car was as described.
Possibly the most painless car buying experience ever.

19 november 2024
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Antwoord van Sparshatts Group

Hi Sam, I am really pleased that the car and service were up to your expectations. Kind regards Richard

Beoordeeld met 5 van de 5 sterren

Recently bought Audi A3

Recently bought an Audi A3 from this dealership. I know buying cars from any dealership has its risks. However, the customer service over email and in person with amazing and when I bought the car, it was in a very good condition.

6 november 2024
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Antwoord van Sparshatts Group

Hi Euan, thank you for taking the time to leave such a nice review. Kind regards Joe

Beoordeeld met 5 van de 5 sterren

Audi Q5

Good customer service, Jason couldn’t do enough for us, hope to say in business with Sparshatts for many more years.

28 oktober 2024
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Antwoord van Sparshatts Group

Hi Jim, thank you so much for your business again and the positive review. I look forward to seeing you next time you are looking to change your car. Kind regards Jason.

Beoordeeld met 5 van de 5 sterren

Friendly and honest dealership

Very easy, swift and honest transaction.
Arrived at dealer with the new car waiting to test drive. Sales rep was friendly, helpful and honest.
Would use again and would recommend.

9 november 2024
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Antwoord van Sparshatts Group

Hi, thank you for leaving me a review. I am glad that you enjoyed your experience from buying from Sparshatts of Havant. Kind regards Richard.

Beoordeeld met 5 van de 5 sterren

Very helpful

4 november 2024
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Antwoord van Sparshatts Group

Hi Mr. Gore, thank you for leaving me a review. I am only too happy to help. Kind regards Jim.

Beoordeeld met 5 van de 5 sterren

Really simple and easy

Really simple and easy, no pushing for the sale. Explained everything and made sure I was happy throughout. Communication throughout was great.

4 november 2024
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Antwoord van Sparshatts Group

Hi, thank you for your 5 star review. It was my pleasure helping you buy your new car. Kind regards Jason.

Beoordeeld met 5 van de 5 sterren

Great service

Friendly and informative service. After 10 days with the car we bought, we are delighted with it and with the service we received.

4 november 2024
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Antwoord van Sparshatts Group

Hi, thank you for your positive review. We are glad that you are delighted with your new car. Kind regards Jason & Joe

Beoordeeld met 5 van de 5 sterren

Good service

The salesman, was friendly, and helpful nothing was too much trouble.

4 november 2024
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Antwoord van Sparshatts Group

Hi Sharon, thank you for your kind words and I am glad that you were happy with the service. Kind regards Jim

Beoordeeld met 5 van de 5 sterren

Great experince quick and easy couldnt…

Great experince quick and easy couldnt ask for anything else

21 oktober 2024
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Antwoord van Sparshatts Group

Hi, thank you for taking the time to leave us a review. I am glad that you enjoyed your experience of buying a new car from me. Kind regards Jason

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff

Very friendly and helpful staff, extremely happy with the car and experience

20 september 2024
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Antwoord van Sparshatts Group

Thank you for taking the time to leave us such a nice review. We are glad that you enjoyed the service and are enjoying your new car

Beoordeeld met 5 van de 5 sterren

Purchase of Mini John Cooper Works

I recently bought a Mini John Cooper Works from here and had a very good experience. Jim was the person who I dealt with, and everything was quick and efficient from test drive to purchase.

I appreciate all the help and now am the proud owner of the car that I have wanted for a while. I appreciate all the help and will use you in the future.

3 oktober 2024
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Antwoord van Sparshatts Group

Hi, thank you for your kind words and your appreciation. Kind regards Jim

Beoordeeld met 5 van de 5 sterren

Audi Q2

Very good service; arranged a test drive that day and car was ready to pick up a few days later.

16 september 2024
Logo Sparshatts Group

Antwoord van Sparshatts Group

Thank you for taking the time to provide your feedback and we are delighted to hear you enjoyed the service provided. Many thanks

Beoordeeld met 5 van de 5 sterren

Had a issue with our mini countryman…

Had a issue with our mini countryman hybrid we bought and steve at sparshatts was brilliant.because we had to go through warranty company and had a issue with who we had to use to repair our car
Spoke to steve who handled our issue himself and booked us into his workshop gave us a loan car and repaired the car great service

Ian

30 september 2024
Review zonder uitnodiging
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Antwoord van Sparshatts Group

Amazing people to deal with, very nice feedback!

Thank you

Kind regards

Steve

Beoordeeld met 5 van de 5 sterren

My experience was very positive

My experience was very positive. From the initial discussion of my requirements based on the vehicle of interest Richard, Jason and Jo delivered a top customer professionalism and courtesy. They made my car purchase smooth and memorable during a personal stressful time to purchase another car. I recommend them highly. The car is a top purchase that made me very happy. Thank you Sparshatts.

27 september 2024
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Antwoord van Sparshatts Group

Hi Stefano, we really appreciate your 5 star review. We are glad that you enjoyed your experience of buying a car from Sparshatts of Havant. Kind regards Jason & Joe

Beoordeeld met 5 van de 5 sterren

Another faultless transaction with Joe…

Another faultless transaction with Joe and the team makes a nice cuppa.cant thank Richard enough for sorting the car and paperwork.when I went to pick the car up it was spotless the valeting was exceptional wouldn't hesitate to buy from this dealer again cheers

28 september 2024
Logo Sparshatts Group

Antwoord van Sparshatts Group

Hi, thank you for taking the time to leave a review. Pop in anytime for a cup of tea. Kind regards Joe & Richard

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