Your customer service was very helpful. Answered my concerns. Purchased a jazzy 27 power chair. Looking forward to shopping your cataloged for other items for my wife. Thank you
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have been a customer for about 15 years and have been very satisfied with every purchase. Fast, friendly and very good prices. I recommend them to people when they ask about my mobility equipment.
Bedrijf heeft geantwoord
SPINLIFE did well. If the rest of the experience had gone as well, 5 stars, easily. The problem is it was delivered by South Eastern Freight lines to a local store, who will be doing the setup. The... Toon meer
Our Rascal mobility scooter arrived in 2 days and in good shape. So far he loves it. Batteries were charged. Easily rolls on grass like we wanted. Will give him much more freedom. Great delivery updat... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
Contactgegevens
330 West Spring Street, 43215, Columbus, Verenigde Staten
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
4,1
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van SpinLife.com
Hi Deborah. We're happy to hear that you easily found what you were looking for! Thank you for your positive feedback; we appreciate it.
Antwoord van SpinLife.com
Hello. We're happy to hear that you had such a great experience; we appreciate your positive feedback and thank you.
Antwoord van SpinLife.com
We appreciate your positive feedback regarding our helpful service and quality products. Thank you for your review.
The Best Heavy Duty Bath Stool
I had bought the exact same Drive Heavy Duty Bath Stool years ago and it is finally getting worn. I looked at others but thought "No I Want the same one again."
It does take some assembly, but well worth the time.
19 februari 2026
Antwoord van SpinLife.com
We're happy to hear that you decided to purchase our bath stool again! We appreciate you taking the time to share your positive experience with our product and its assembly. Thank you for your feedback.
My chat person followed up with what I…
My chat person followed up with what I needed for my moms bed and we ordered it right away!
13 februari 2026
Antwoord van SpinLife.com
Hi Michele. We're happy to hear that our team provided the support needed for your mom's bed. Thank you for your order and for sharing your positive experience!
Employee Support Sensational
The support from Kari was superb. The ordering was smooth, her recommendations were spot on, and delivery was smooth and on time. My lift chair is perfect for me.
1 februari 2026
Antwoord van SpinLife.com
We're happy to hear that the ordering process was smooth and that the recommendations were helpful. We appreciate you letting us know that you are enjoying your lift chair.
Good price and the customer service is…
Good price and the customer service is great helpful.
26 januari 2026
Antwoord van SpinLife.com
Hi Jose. We're happy to hear that you found our prices good and our customer service helpful. Thank you for your positive feedback; we appreciate it!
SPINLIFE APPEARS TO BE A LESS THAN
SPINLIFE APPEARS TO BE A LESS THAN CANDID COMPANY. IN MY EXPERIENCE THEY JUST LIE ABOUT SHIPPING AND CANCELLING A SALE.
ATTEMPTED TO CANCEL AN ORDER THE DAY I ORDERED. SPINLIFE SAID THEY WOULD TELL THE MANUFACTURER TO CANCEL. REPEATED INQUIRIES PROVIDED THE SAME RESPONSE. THEY WOULD LET ME KNOW AS SOON AS THE MANUFACTURER CANCELLED.
ON JANUARY 12, 2026 I WAS TOLD IT WAS TOO LATE TO CANCEL BECAUSE THE UNIT ALREADY SHIPPED. THEY PROVIDED A FEDEX TRACKING # THAT INDICATED IT WOULD ARRIVE ON JANUARY 14. IT DID NOT. THEY ARE PAID IN FULL BUT IGNORING MY INQUIRIES. STAY AWAY FROM THIS LESS THAN CANDID COMPANY.
9 januari 2026
Review zonder uitnodiging
Antwoord van SpinLife.com
Hello Michael. Regrettably, we were not able to cancel the order with the manufacturer as they had already prepared your order for shipping by the time your request to cancel was received by them. We did let you know via chat that the order had shipped and the manufacture was attempting to intercept the package with the carrier, but there was not guarantee this could be done. They were successful, the shipment was ultimately received back by the manufacturer and you will be refunded in full.
For future reference, once an order has begun processing, we’re unable to guarantee cancellation, as it may already be preparing for shipment. However, we will always do our best to assist whenever possible.
We understand the frustration that you may have experienced. Thank you for being a valued customer. We truly appreciate your continued trust and the opportunity to serve you. Your business means a great deal to us, and we are committed to providing you with the best possible experience.
10 days to ship
17 januari 2026
Antwoord van SpinLife.com
Hello Bob. Thank you for your order and for reaching out regarding the shipping timeline. We want to clarify that the estimated ship dates we provide come directly from the manufacturer. These dates are based on their production and availability schedules.
We truly appreciate your patience and understanding. Please know that we are monitoring your order closely and will update you if there are any changes.
If you have any questions or need further assistance, feel free to contact us anytime—we’re here to help.
I received great service and professional service from service provider
Jamie Greer (756) was very patient with me and help me to find what I needed in my price range
14 januari 2026
Antwoord van SpinLife.com
Hi Sylvia. We're happy to hear that you had a positive experience! We appreciate your feedback and are so glad that we could help you find what you needed.
Less Expensive Option Cost Never Provided
Over a year ago, I contacted service/parts for a quote on replacement arm pads for a three-year-old Helio A6. I followed up numerous times and never got a quote. I finally heard from someone that they were waiting on a quote from their supplier. Never heard another word. Fast forward to now and Chat-GPT gets me a parts catalog. I request a quote to completely replace both arms of the chair. This quote come back quickly. $370 for both. I then ask for just the arm pads AND provide the part numbers and zero response for over two weeks. At this point, I just coughed up the $370 for two complete arm replacements since the arm pads have been bad for way too long.
14 januari 2026
Antwoord van SpinLife.com
We appreciate you bringing this to our attention. We are sorry that you experienced difficulties getting a timely quote for the replacement arm pads. We found your original quote and with your approval we are processing that order and canceling the order for the full arm assemblies.
They were very knowledgeable about the…
They were very knowledgeable about the product I was looking for and very helpful showing me how to purchase it.
5 januari 2026
Antwoord van SpinLife.com
Hello John. We're happy to hear that our team's knowledge and assistance made your purchase experience so positive. Thank you for sharing your feedback with us!
SHIPPING DATE UNACCEPTABLE.
9 januari 2026
Antwoord van SpinLife.com
Hello Jeffery. Thank you for your order and for reaching out regarding the shipping timeline. We want to clarify that the estimated ship dates we provide come directly from the manufacturer. These dates are based on their production and availability schedules.
We truly appreciate your patience and understanding. Please know that we are monitoring your order closely and will update you if there are any changes.
If you have any questions or need further assistance, feel free to contact us anytime—we’re here to help.
IAM very satisfied with your provider…
IAM very satisfied with your provider service
9 januari 2026
Review zonder uitnodiging
Antwoord van SpinLife.com
Hello Tahir. We are happy to hear that you're satisfied with our provider service. We appreciate your positive feedback and thank you for sharing.
Fast and accurate responses
Same day responses and assisted with locating correct product needed
5 januari 2026
Antwoord van SpinLife.com
Hi Helen. We're happy to hear that we provided same-day responses and helped you locate the correct product. We appreciate your positive feedback!
I am satisfied with the service…
I am satisfied with the service provider.
6 januari 2026
Review zonder uitnodiging
Antwoord van SpinLife.com
Hello Rabia. We're glad you are satisfied with our service. We appreciate you taking the time to share your feedback with us.
Ordering the mobility scooter was easy
Ordering the mobility scooter was easy, delivery occurred before I expected it given the holiday Jan 1 2026. My only complaint actually is with the manufacturer that put too much in one package that arrived damaged (but did not affect the product) because the package was too heavy for the delivery driver. Fortunately, the item arrived unscathed and I was able to assemble the scooter with no difficulty. I spent more time getting rid of the packing than anything else. Took the scooter for its first run today after charging the battery. All went well!
3 januari 2026
Antwoord van SpinLife.com
Hello James. We're happy to hear that the mobility scooter ordering process was easy and the delivery was ahead of schedule. We appreciate your feedback regarding the packaging and any difficulty it caused. We're glad the scooter arrived safely and you were able to assemble it without problems. Thank you for your review!
Jeff went the extra mile in locating…
Jeff went the extra mile in locating the cushion I needed for my wife's shower chair. This was a small purchase but Jeff gave me million dollar service.
Thanks so much!
18 december 2025
Antwoord van SpinLife.com
Hello Richard. We're so glad to hear that you received such great assistance. It's wonderful knowing we could help you find the cushion and provide excellent service. Thanks so much for your positive feedback!
been buying from spinlife for a long…
been buying from spinlife for a long time site is easy to use
17 december 2025
Antwoord van SpinLife.com
Hi Pau. We're glad you find our site easy to use. Thank you for your long-time support; we appreciate your positive feedback very much!
Website very clear and easy to use
Website very clear and easy to use. Quick ship, will deliver tomorrow and hoping it will fill the need of an elderly friend.
15 december 2025
Antwoord van SpinLife.com
Hi Linda, We're happy to hear that our website was easy to use and the shipping was quick! We appreciate you trusting us to help your friend. Thanks for your feedback.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.