STAY AWAY - Haven't even purchased a car. Member of staff Jade seemed great untill she bombarded me with calls and messages when I told her I would get back to her. She was telling me she needs to ma... Toon meer
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Absolutely shoddy. I paid £100 to reserve a vehicle. The vehicle was not available and I was pushed from pillar to post trying to arrange a viewing. Given the runaround numerous times. The salesman Ar... Toon meer
Had a fantastic experience purchasing our car from Spirit, we dealt with Jade and she couldn’t do more for us! We couldn’t decide between two cars, so we test drove both, went for one, then reverted b... Toon meer
Bedrijf heeft geantwoord
I went to spirit Motor Company to buy a car which is advertised. But I visited the site, I got an opportunity to see the car which is affordable for me. I got an amazing experience and help from the s... Toon meer
3,0
Gemiddeld
175 reviews
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Horrible experience with this company
Horrible experience with this company.
Pressure you into writing a good review before you leave with the car.
Purchased a vehicle and had to bring it back within 5 minutes, given a courtesy car whilst repairs were being done but was never given a time scale for when the work would be completed. Over the weekend I’d managed to speak with a few people who had purchased cars from this company and every single person advised me to run. I got in contact with spirit to let them know I wasn’t going ahead with the purchase and I would like my part ex back along with the rest of my deposit money but Sani then tried to pressure me into keeping the car telling me there’s nothing wrong with it and it was a minor repair and he’s provided me with a complimentary 12 months warranty, which if you read reviews and speak with people you’ll know it isn’t worth the paper it’s written on. After explaining again I did not want the car I was informed my part ex had been taken to Leigh and they’re unsure if they can get it back, my job depends on a car but Sani thought this was ok because I still have the courtesy car anyway. I am in utter disbelief at the way I was spoken to over the phone and never have I experienced such little to non existent customer service from a company in my life.
I will continue to post my experience until this situation is resolved and I have my part ex back along with the rest of the deposit money OR the full deposit money back if I can’t get my part ex.
It’s only a matter of time before these scammers are closed down for good and I will take any legal route needed if necessary.
Companies like this should never under estimate the power of social media as it took me under 15 minutes to contact 3 different people who had purchased a car from this place so I can only imagine if this was shared far and wide just how many people would come out of the woodwork with the same experience.
19 januari 2025
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Amy,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.
Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.
We appreciate your input and hope to earn back your trust.
spirit motor company
Came in to buy a car Ayo was amazing and overall helpful and knowledgeable every question I asked he gave me the direct answer too easy to work with and really took care of me
9 januari 2025
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Morgan,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Excellent service
I had a really good experience with the company. I dealt mainly with Amir who was brilliant, very helpful, made sure everything was right with the car and i was happy with the service. The manager was also very nice on the phone and in person, gave me a deal i was happy with and overall cannot fault them. Happy with the car, so far no problems.
6 januari 2025
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Nicola,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Amir. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Really friendly staff who go the extra…
Really friendly staff who go the extra mile for you .. had a small issue with the car I purchased and called them and spoke to Mohammed who went out of his way to make sure all issues were dealt with and rectified. Cannot fault the whole team who are really friendly and helpful… good job guys (and girls) 👍
4 januari 2025
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Graham,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
The service received from Spirit was…
The service received from Spirit was exceptional from start to finish, local customer very happy will be returning,
2 januari 2025
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Rob,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Ayodele was a great help from the…
Ayodele was a great help from the moment I walked through the door and talked me through all options and everything about the car I wanted to view.
12 december 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Alex,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Ayodele. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Audi A4 Avant
Bought my A4 avant from there and had the best customer service. Found a few issues but we negotiated the price. Really helpful people and would recommend 👌 top service. ☆☆☆☆☆
2 december 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear John,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Avoid at all cost
Avoid at all cost, lie and tell you they have done work and havent
28 oktober 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Neil,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.
Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.
We appreciate your input and hope to earn back your trust.
Absolutely shocking
Absolutely shocking, sold us a car with a radio that wasnt working, told us to book it in with there auto electrician who said he couldn't fix it and then told us they wouldn't replace it, we paid over the odds for the car and it needed a timing belt, 3 tyres and body work repair that they agreed to do but did a piss poor job as the paint doesn't match, argument for not replacing the radio was because there was this made up hidden cost of a safety check (never heard such a thing) that they did free of charge, they even got that wrong because there was two MOT failure faults on it. I'm glad this is just a temporary 18 month car because when we are ready to get a newer more expensive car at least we won't be fooled by these con men, we've already sussed them out.
23 september 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Stuart,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.
Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.
We appreciate your input and hope to earn back your trust.
Great service Great car
Everybody was helpful, there was no pressure on the sale. I had no car in mind and Wayne helped me find a car suited for my needs
28 november 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Liam,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Made a recent purchase here and Hannah…
Made a recent purchase here and Hannah was amazing with helping me.
15 november 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Olivia,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Hannah. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Welcoming and great customer service.
Welcoming and great customer service.
Hannah was very helpful with everything. GREAT purchase.
8 november 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Consumer,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Hannah. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Great experience with all the guys at…
Great experience with all the guys at spirit motor company,Very friendly and professional service, My car was ready to collect before I thought and I’m very happy with it..Thank you spirit motors.
26 november 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Andy,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Excellent service from start to finish
Excellent service from start to finish, nothing was to much trouble will buy from spirit again
9 november 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Wayne,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Antwoord van Spiritmotorcompany
Dear Yuveshan,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Excellent customer service from all the…
Excellent customer service from all the team. Let me test drive 2 vehicles and gave me all the time to choose and decide. Would fully recommend spirit motor company to my family and friends.
21 november 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Kss,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Very Nice Team
26 november 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Zubair,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Bought a car from Bolton site was…
Bought a car from Bolton site was looked after by Ayo. Who kept me informed while I em awaiting for my car to be prepared. Thanks Ayo
17 november 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Consumer,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with Ayo. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Had a superb experience today the…
Had a superb experience today the service was spot on great car came in to look around found a car we like and drogę away the same day with our car
6 november 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear MrSAJID,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience. Your kind words mean a lot to us and inspire our team to keep delivering excellent service.
If there’s anything more we can do for you, please let us know. We look forward to serving you again!
Avoid them currently having to go threw…
Avoid them currently having to go threw the courts for my money back as they sell you a car then hide behind police tell you to go threw the courts my car needs over 2k of repairs after a day just about made it home
10 november 2024
Review zonder uitnodiging
Antwoord van Spiritmotorcompany
Dear Peter,
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Providing excellent service is our priority, and we’d like to make things right.
Please reach out to us at admin@spiritmotorcompany.co.uk so we can better understand the issue and work towards a resolution.
We appreciate your input and hope to earn back your trust.
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