Sroaudiences Reviews 

Went to see Beat the Chasers recently. We got in and got to see the show which was very good, but disappointed with how the audience system works. You get sent a lot of information however it appears to be just a template that is sent to everyone for every show. It would have been good for them to let people know that if you're on your own, you have nearly no chance of getting in, they said this to someone that was right near the front of the queue. Large groups have priority, groups of 4 or more get priority service and get to jump the queue. Those that were unprepared and didn't check the weather and bring an umbrella, also got priority service.

Security once through into the tent were unorganised, shouting at each other across the tent, one of them kept sending the wrong people through into the studio, and ignoring the ones that had been waiting a lot longer, a couple were good and tried their best to keep things in order, but it was all over the place.

Some things I wish I had known:

The gates open when they say they open, but expect to be waiting for another 30 - 45 minutes at least.

You need to get there very early, so many priority ticket holders turned up last minute that not many people behind us actually got in, and we got there around 2 hours early.

Priority ticket holders are those that didn't get into previous shows, and there will be a lot of them! The amount of people queing compared to actual seats looked to be about 3 to 1.

They favor larger groups. If you're on your own, you're not going to get in, even if you're right at the front. If you're in a large group and are right at the back, you're going to be cherry picked to go straight in.

Biggest issue for me is having to stand for such a long time. I suffer from sciatica which has flared up from standing too long. Anyone else with similar issues, have a look online for portable folding stools, there's nowhere to sit when queuing. (Update: 4 months an MRI and 2 boxes of pain killers later, I'm almost back to normal).

All this said, we're glad we went, great fun, got to see 11 celebrities, experience once in the studio was brilliant. We probably wouldn't use SRO Audiences again unless we could buy priority tickets like many of the other companies offer.

Absolutely discussed how this was arranged!!! I don’t know how they get away with it or who makes these decisions. But they treat people with no respect!!!
Over an hour travelling to Media City, my children and I were the first 75 in the queue and queued for 5 hours hoping and expecting to get into The Voice which holds 500 people. I know that priority take first shout as their queue was opposite us, which was about 100-150 people. Also, production, may I add I was informed they the can call the day before and request as many tickets as they like! No limit or nothing. As we were queuing outside it got extremely cold, but being the first 75 we should have got in, right! NO! NO!
Turned away after 5 hours! SRO audiences need to respectfully change how they allocate, especially to production, and limit them! and NOT over allocate tickets by so many! Over 400 people got turned away!!! You should be ashamed of yourselves SRO audiences!!
Use Applause Store as they know what’s going on and have plenty of HELPFUL staff and none were seen to ask at The Voice, who let you know that being at the front we still wouldn’t get in.

Awful company! How do they get away with it... Tickets are NOT tickets.