Stratstone - BMW Chesterfield Reviews 

303
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TrustScore 3.5 uit 5

3,4

BMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've used BMW Stratstone Chestefield exclusively over the last 15 years for 3 cars which were all purchased there. For my latest car purchased in May 2026 Joe in the sales team was absolutely brilli... Toon meer

Beoordeeld met 5 van de 5 sterren

Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoproducent
  5. Autoreparatie en -onderhoud
  6. Olieverversingsservice
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Geschreven door het bedrijf

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contactgegevens

  • BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, Verenigd Koninkrijk

  • 01246 208681

3,4

Gemiddeld

TrustScore 3.5 uit 5

303 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(303)

4.543 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great dealership

Nico in my eyes can do no wrong. I have bought 3 cars from him now after only going in for a test drive. If there is ever an issue he is available with helpful advice and a forthcoming solution. I would highly recommend this dealership as they are knowledgeable and welcoming.

12 oktober 2022
Review zonder uitnodiging
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Grant,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, as always

7 oktober 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Alan,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Beoordeeld met 4 van de 5 sterren

See comments already outlined.

See comments already outlined.
I now await response to my request for an estimate for the work you identified as being necessary during the diagnostic report you provided

29 september 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Mr Heathcote,

We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, Carly went above and beyond as usual.

27 september 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Terence,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Customer Services

Beoordeeld met 5 van de 5 sterren

Great Service

Easy to book in, friendly, informative, efficient. Everything you want from a Main Dealer. Love the little video they send of your vehicle checks. That way, you don't feel taken advantage of on e.g. amount of tread on your tyres, state of your brakes etc. A very professional service with a personal touch.

29 september 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hello Amanda,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

Beoordeeld met 5 van de 5 sterren

Well done to Stratstone chesterfield…

Well done to Stratstone chesterfield for the work done on my car. Service manager kept me updated throughout with the progress on the car.

28 september 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Iain,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Beoordeeld met 5 van de 5 sterren

The appointment was booked efficiently…

The appointment was booked efficiently for a vehicle recall.

22 september 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Sarah,

Many thanks for taking the time to provide us with this
review.

We love to see such great feedback!
Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Very professional snd helpful staff.

12 september 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Susan,

We appreciate you leaving us a review - thank you!

Have a nice day!
Customer Services

Beoordeeld met 5 van de 5 sterren

Brilliant service refreshments while I…

Brilliant service refreshments while I waited which were free. Can't fault them at all. Would recommend them and go back again. Wasn't too expensive neither. Thank you very much. Stratson's BMW mini .

8 september 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield


Hello Kevin,

Thank you for taking the time to post about your recent experience.

I’m pleased to hear that you had a 5* experience and we’re very grateful for your recommendation.

Take care,
Customer Services

Beoordeeld met 5 van de 5 sterren

Repair to m4 leather seat

Needed a repair to my m4 leather drivers side car seat. Car only done 4980 miles. The repair is fantastic. Cannot tell a repair has been done. Customer service was brilliant and I will be recommending Stratstone BMW Chesterfield to all of my freinds associates and family. BMW warranty services need a mention as they approved the repair no questions asked.

1 september 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hello Shayne,

Thank you very much for your 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Beoordeeld met 5 van de 5 sterren

Zoe on the service desk is excellent…

Zoe on the service desk is excellent and always so helpful. She is a credit to the company, and i will always recommend her and stratstone BMW to others.

27 augustus 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Andy,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent service as always

Excellent service as always. Efficient, courteous, friendly and trustworthy. (Car was in for Major Service).

26 augustus 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent customer service from all at…

Excellent customer service from all at Stratstone BMW Chesterfield

3 augustus 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi,

It is wonderful to receive such a positive review!

All the best!
Customer Services

Beoordeeld met 5 van de 5 sterren

Good communication and the staff are…

Good communication and the staff are all friendly and helpful. Price was fine for BMW dealer (never going to be the cheapest).

1 augustus 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Rob,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent

A very efficient service and great courtesy shown at all times.

29 juli 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hello Miss Long,

Thank you very much for taking the time to leave us this review!

Our aim is to deliver a positive customer service.

Have a great weekend,
Customer Services

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Delighted with BMW covering the cost of repairs to my car.

25 juli 2022
Logo Stratstone - BMW Chesterfield

Antwoord van Stratstone - BMW Chesterfield

Hi Gary,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

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