Stratstone - Land Rover Nottingham Reviews 

391
TrustScore 4 uit 5

3,9

Enterprise Way, Nottingham, NG2 1EN Nottingham, England, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Stratstone Land Rover Nottingham, provides absolutely wholeheartedly 100% proper one to one interaction leading to the feel good factor, ( next level) a must for Land Rover fanatics! ( like us). 😉

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I purchased a brand new Range Rover Evoque Plug-In Hybrid from Stratstone Nottingham JLR. This is my 7th brand new car, so I know exactly what to expect from a premium brand — and this exper... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initia... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to book an appointment. Work carried out without any fuss or delay. Reception staff are always courteous and helpful along with the technicians. Well done to all the team.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. Autokeuringsstation
  3. Autoproducent
  4. Autoreparatie en -onderhoud
  5. Olieverversingsservice
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Geschreven door het bedrijf

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contactgegevens

  • Enterprise Way, Nottingham, NG2 1EN, Nottingham, England, Verenigd Koninkrijk

  • 0115 957 8000

3,9

Goed

TrustScore 4 uit 5

391 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,9

Alle reviews

(391)

4.404 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I was made welcome from the second I…

I was made welcome from the second I walked in to the service centre.

18 oktober 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Neil,

Thank you for your kind words.

We're glad you had a positive experience.
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Swift service

Swift, efficient service by friendly staff

18 oktober 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Barbara,

Thank you for your kind words.

We appreciate you taking the time to share your positive experience.
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

From phone call booking to actual…

From phone call booking to actual service completion was all done quickly, efficiently and with a smile. I am genuinely impressed with Stratstone
Steve Tait was a great ambassador too.

19 oktober 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hello Kevin,

Thank you for your kind words.

We are delighted to hear you had a positive experience and that you were so well taken care of by Steve.

We'll be sure to pass your compliments along to Steve and the management team.
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Water ingress on my F Pace

Simon was efficient and courteous - kept me updated throughout the process - couldn't fault - a credit to your business

8 oktober 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Steve,

We're thrilled to hear about your positive experience.

It's wonderful to know that you were kept informed and felt well taken care of.

We appreciate your kind words about Simon.
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent Services

Excellent Services

10 oktober 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Darryl,

Thank you so much for leaving us this great review.

Have a lovely day!
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Much improved experience in terms of…

Much improved experience in terms of customer service.

10 oktober 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Maureen,

We're so glad to hear that your recent experience was much improved.

We strive to provide excellent customer service and appreciate your feedback.
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Very helpful and comforting experience

Very helpful and comforting experience, customer service was very helpful.

7 oktober 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Alan,

We appreciate you taking the time to share your positive experience.

We're glad you found our customer service helpful and comforting.
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

easy booking

easy booking. good customer service and communication

10 maart 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi James,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Stratstone Customer Services

Beoordeeld met 3 van de 5 sterren

I usually give a 5 star review

I usually give a 5 star review as the service department staff are absolutely brilliant. However on this occasion I went to collected my car (at 17.50) and found it to be filthy (hadn't been washed)! I complained to the service agent and he was mortified that it hadn't been cleaned. He showed me the progress form for my vehicle and it clearly showed that it had marked down as washed! Unfortunately it was too late for him to do anything about it as the workshop had now closed. He apologised and said that he would escalate this disappointing issue with his manager and come back to me. Once again, the service agent was great, but there was little more that he could do.

3 oktober 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Chris,

We appreciate you taking the time to share your experience.

We understand your disappointment that your vehicle wasn't cleaned as expected.

We strive to provide a positive experience for all our customers and we're sorry that this wasn't the case for you.

We'll use your feedback to reinforce our cleaning procedures and ensure this doesn't happen again.

Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Great service as always

Great service as always, They always go the extra mile. Well Done

2 oktober 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hello Alan,

We appreciate you leaving us a review - thank you!

Have a nice day!
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Very impressive service and…

Very impressive service and communication. Thank you

1 oktober 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi,

Thank you for your kind words.

We appreciate your feedback.
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Thanks to Rosie for her excellent…

Thanks to Rosie for her excellent communication and service.
A pleasure.

1 oktober 2024
Review zonder uitnodiging
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Simon,

Thank you for reviewing us!

Rosie will really appreciate you taking the time to do this.

We hope you have a great day!
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

I’d recommend Stratstone Nottingham to buy a used Defender

Martin was superbly knowledgeable, efficient and trustworthy. We bought a used Defender and are delighted with the vehicle and the price we paid.

25 september 2024
Review zonder uitnodiging
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Jane,

We're so happy to hear you had a positive experience with Martin.

We strive to provide our customers with the best possible service and we're glad you were satisfied with the vehicle and the price.

Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service from Stratstone - Land Rover Nottingham. Excellent communication throughout and prompt service. I simply would not go anywhere else.

27 september 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Sarah,

We appreciate your kind words and are thrilled to hear about your positive experience.

It's wonderful to know that you were happy with the communication and service you received.

We strive to provide excellent customer service and are glad we met your expectations.
Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Service Care…

I have always had kind and informative feedback from all the service dept they appreciate the massive expense invested by the customer into Range Rover cars and in particular Steve and Simon go that extra mile to look after you and your beautiful car I have been a customer with Range Rover for 35years and its the after sales/service dept that keeps me coming back and investing in Range Rover cars

24 september 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Isobel,

Thank you for taking the time to share your positive experience.

We appreciate your loyalty and are thrilled to hear about the exceptional service you've received from our service department.

We strive to provide the best possible care for our customers and their vehicles, and it's wonderful to know that Steve and Simon have gone above and beyond to meet your expectations.

Stratstone Customer Services

Beoordeeld met 5 van de 5 sterren

Good service from Steve and the…

Good service from Steve and the technician who MOTed my car.

17 september 2024
Logo Stratstone - Land Rover Nottingham

Antwoord van Stratstone - Land Rover Nottingham

Hi Mark,

We're so glad to hear you had a positive experience with our team.

We appreciate your kind words about Steve and the technician.
Stratstone Customer Services

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer